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 Niagara-on-the-Lake •1 Room
 Niagara-on-the-Lake • 1 Room
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Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

3-star property
524 York Road, Niagara-on-the-Lake, ON 1-855-887-0424
4.4 out of 5
Excellent!
See all 12 travelocity Reviews

"Great room. Comfortable bed. Staff were friendly and helpful. Needed to salt parking lot for ice. Otherwise exceellent " More

By a verified traveller on Thu 30 Nov 2023

Points Of Interest

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Hotel Description

3-star hotel near Niagara College Niagara-on-the-Lake Campus

Glendale stay

Your stay at this Glendale hotel places you within 2 miles (3 km) of Niagara College Niagara-on-the-Lake Campus and Outlet Collection at Niagara. Also, Royal Niagara Golf Club is within 2 miles (3 km) and Meridian Centre is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $189* Per night/room 23 Apr. - 24 Apr.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

Everyone (8) Couples (3) Family (1)
5 out of 5
Great room. Comfortable bed. Staff were friendly and helpful. Needed to salt parking lot for ice. Otherwise exceellent

Posted by on 30 Nov. 2023

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Comment from Hotel Management

4 Dec. 2023 by Guest Services

Thank you so much Pat for the great review! We're thrilled you liked the room and our friendly staff. So sorry about the slippery parking lot during that unexpected first snowstorm—we'll definitely be on top of salting for the future. Can't wait to have you back for another awesome stay!

5 out of 5

Posted by on 3 Nov. 2023

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Comment from Hotel Management

25 Nov. 2023 by Guest Services

Thank you so much for choosing to stay with us and for taking the time to share your wonderful 5-star rating Jennifer! We're thrilled to learn that you had a fantastic experience during your stay. Providing excellent service and a comfortable environment is our top priority, and it's gratifying to know we met your expectations. We sincerely appreciate your positive feedback and look forward to welcoming you back for another outstanding stay.

4 out of 5
Just a regular hotel, room price a little pricey.

Posted by on 11 Sep. 2023

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Comment from Hotel Management

16 Sep. 2023 by Guest Services

Thank you for taking the time to leave a review of our hotel. We appreciate your feedback and are sorry to hear that you found our room price to be a little pricey. We strive to offer competitive pricing while providing a comfortable and enjoyable experience for our guests. We take your comments into consideration as we continue to improve our services. If you have any further concerns or suggestions, please don't hesitate to reach out to our team. We hope to have the opportunity to welcome you back in the future.

5 out of 5

Posted by , from RICHMOND HILL on 13 Mar. 2023

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Comment from Hotel Management

18 Apr. 2023 by John

Thank you for your stay Ji Wan

4 out of 5
Modern, comfortable, LOVE 'half couch'! Quiet, free parking, great fitness centre, conveniently located, reasonably priced, excellent service by front desk! Love the ambient lighting behind headboard and bathroom mirror! Larger screen tv with decent channel selections. Not as clean as I expected - coffee cup stains on bedside table, toilet has clearly not been cleaned daily (inside with toilet brush). Perhaps a bad day for housekeeping? Aside from minor housekeeping issues, fabulous room! I will return.

Posted by on 3 Feb. 2023

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Comment from Hotel Management

14 Feb. 2023 by John

Thank you for your stay Christine, and for sharing your great comments, as well as the constructive ones. We hope to be of service to you again soon.

5 out of 5

Posted by , from Kingsville on 21 Jan. 2023

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Comment from Hotel Management

6 Mar. 2023 by John

Thank you for your stay Steven

4 out of 5

Posted by on 16 Oct. 2022

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5 out of 5

Posted by on 23 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by John

Thank you for your visit, and for sharing this excellent rating.

5 out of 5

Posted by , from FORT WASHINGTON on 28 Jun. 2023

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Comment from Hotel Management

18 Jul. 2023 by John

Thank you for the stay George, and for sharing this excellent rating of your experience.

4 out of 5

Posted by on 9 Sep. 2022

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About the Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

Location 524 York Road, Niagara-on-the-Lake, ON L0S1J0

Property Features

Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 6 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2300 square feet (214 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel. Free self parking is available. This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 104 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2300 sq ft of conference space
  • 214 sq m of conference space
  • Built in 2018
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: St. Catharines Station (8.8 km / 5.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Niagara-On-The-Lake Hotel
  • Inn Express NiagaraOnThe
  • Holiday Inn Express Niagara On The Lake
  • Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel Hotel

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.