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Hotel Okura Niigata

4.0 star property
4-star hotel near Bandai Bridge

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Photo gallery for Hotel Okura Niigata

Bar (on property)
1 bedroom, in-room safe, desk, free WiFi
Property amenity
Exterior
City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

View in a map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Place, Honcho Chuo Ichiba
    ‪4 min walk‬
  • Place, Bandai Bridge
    ‪5 min walk‬
  • Place, Toki Messe
    ‪18 min walk‬
  • Airport, Niigata (KIJ)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Double Room, City View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room, City View, Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Shinano River View

1 bedroom, in-room safe, desk, free WiFi

Standard Double Room with Shinano River View

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, River View, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Smoking

  • Sleeps 1

View all photos for Economy Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Non-Smoking

  • Sleeps 1

View all photos for Standard Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Smoking

  • Sleeps 1

View all photos for Standard Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Economy Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room - Smoking

  • Sleeps 2

View all photos for Economy Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Smoking

  • Sleeps 3

View all photos for Standard Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room - Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Petite Double Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Smoking

  • Sleeps 2

View all photos for Petite Double Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Non-Smoking

  • Sleeps 2

View all photos for Main Building Regular Floor Standard, Twin With Bath, River View

1 bedroom, in-room safe, desk, free WiFi

Main Building Regular Floor Standard, Twin With Bath, River View

  • Sleeps 3

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

  • Sleeps 2

View all photos for Standard Twin Room with Shinano River View

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room with Shinano River View

  • Sleeps 2

About the area

Niigata

Heart of Niigata.You'll be steps from Bandai Bridge and within a 10-minute walk of Honcho Chuo Ichiba with a stay at this Chuo Ward hotel. Niigata Prefecture Memorial Hall and Niigata City History Museum are also within 2 miles (3 km).

What's nearby

  • Honcho Chuo Ichiba - 4 min walk - 0.4 km
  • Bandai Bridge - 5 min walk - 0.4 km
  • Niigata City Performing Arts Center - 15 min walk - 1.3 km
  • Niigata Prefectural Civic Centre - 16 min walk - 1.4 km
  • Toki Messe - 18 min walk - 1.6 km

Getting around

  • Niigata Station - 9 min drive
  • Niigata Airport (KIJ) - 17 min drive

Restaurants

  • ‪らーめん 二葉 - ‬5 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪珈琲 六曜館 - ‬5 min walk
  • ‪中国料理 桃花林 - ‬1 min walk
  • ‪Konkret Coffee＋Beer - ‬4 min walk

About this property

Hotel Okura Niigata

4-star hotel near Bandai Bridge
There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Hotel Okura Niigata also features a vending machine, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

  • 265 guestrooms or units
  • 15 levels
  • 6 dining venues
  • Meeting rooms
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Hotel Okura Niigata offers 265 air-conditioned accommodations with safes and slippers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,320 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630.0 per night.
  • Cribs (infant beds) are available for JPY 1210.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 999 reviews
Rating 8 - Good. 364 out of 999 reviews
Rating 6 - Okay. 115 out of 999 reviews
Rating 4 - Poor. 33 out of 999 reviews
Rating 2 - Terrible. 14 out of 999 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Isao

Stayed 1 night in Aug 2025

8/10 Good

TAKASHI

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kota

Stayed 1 night in Jul 2025

8/10 Good

Kensuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Fujio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

YIN-FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi is very very poor.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niigata charm

Hotel Okura personifies ‘omotenashi’, well done 👍
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi problems

The location was good and the room was clean and good enough for one person. The WiFi connection was very weak, though, and I went between a weak signal to no signal my entire stay. Other than that, it was a good place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and upscale

Stayed 3 nights in Jun 2025

10/10 Excellent

Dallas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older property but clean and comfortable with big rooms In a lovely area next to river which was a nice walk , walking distance to shopping area and restaurants
Stayed 3 nights in Jun 2025

10/10 Excellent

TOSHIHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントスタッフの岡田さんの対応や笑顔が素晴らしく、気持ちよく滞在できました。
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Masayo

Stayed 1 night in Jun 2025

8/10 Good

Sherman, Richmond

Travelled with family
Liked: Cleanliness, staff & service
Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Stayed 2 nights in May 2025

10/10 Excellent

Kazunori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

8/10 Good

KEIKO

Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Anthony, Wynnewood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Stayed 1 night in May 2025

6/10 Okay

MOMOKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful I like how my room I was able to view the river!
Stayed 3 nights in Apr 2025

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Niigata

My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Stayed 1 night in Apr 2025