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JR East Hotel Mets Niigata

3.0 star property
3-star hotel in Chuo Ward

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Photo gallery for JR East Hotel Mets Niigata

Lobby lounge
Lobby lounge
Desk, blackout drapes, iron/ironing board, free WiFi
Cleanliness standards
Cleanliness standards

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
1-96-47 Hanazono, Chuo-ku, Niigata, 950-0086
  • Place, Bandai Bridge
    ‪20 min walk‬
  • Place, Toki Messe
    ‪3 min drive‬
  • Place, Niigata Prefectural Civic Centre
    ‪5 min drive‬
  • Airport, Niigata (KIJ)
    ‪13 min drive‬

Room options

About the area

Niigata

Heart of Niigata.Your stay at this Chuo Ward hotel places you within 2 miles (3 km) of Aizu Yaichi Memorial Museum and Bandai Pavilion. Pier Bandai and Jotokuji Temple are also within 2 miles (3 km).

What's nearby

  • Bandai Bridge - 20 min walk - 1.7 km
  • Pier Bandai - 20 min walk - 1.7 km
  • Toki Messe - 3 min drive - 2.1 km
  • Niigata Prefectural Civic Centre - 5 min drive - 2.7 km
  • Niigata City Performing Arts Center - 5 min drive - 2.7 km

Getting around

  • Niigata Station - 1 min walk
  • Niigata Airport (KIJ) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪にいがた すし 海鮮家 - ‬2 min walk
  • ‪そば・うどん やなぎ庵 - ‬5 min walk
  • ‪ぽんしゅ館 角打ち部 - ‬1 min walk
  • ‪新潟クラフトビール館 - ‬4 min walk

About this property

JR East Hotel Mets Niigata

3-star hotel in Chuo Ward
There's a restaurant on site. WiFi is free in public spaces. JR East Hotel Mets Niigata also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Niigata hotel.

  • 197 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
JR East Hotel Mets Niigata offers 197 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Air conditioning
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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite self parking

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS NIIGATA
JR-EAST METS
Jr East Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel
JR East Hotel Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel Niigata

Frequently asked questions

How close is JR East Hotel Mets Niigata to the airport?

JR East Hotel Mets Niigata is 7.9 mi (26-min drive) away from the Niigata Airport (KIJ) airport, the closest popular airport to the property.

Does JR East Hotel Mets Niigata have an airport shuttle?

Airport shuttle services are not available at JR East Hotel Mets Niigata.

Does JR East Hotel Mets Niigata offer free breakfast?

JR East Hotel Mets Niigata does not offer free breakfast.

Is there a casino at JR East Hotel Mets Niigata?

No, there is no casino at this hotel.

What time is check-in at JR East Hotel Mets Niigata?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at JR East Hotel Mets Niigata?

Free parking is not available at this hotel. Self parking is available for JPY 1000 per night.

Does JR East Hotel Mets Niigata have a pool?

JR East Hotel Mets Niigata does not have a pool.

Does JR East Hotel Mets Niigata have a restaurant?

Yes, there is a restaurant on site.

Does JR East Hotel Mets Niigata have a spa?

There are no spa services available at this hotel.

How close is JR East Hotel Mets Niigata to downtown Niigata?

JR East Hotel Mets Niigata is 1.4 mi away from Niigata.

JR East Hotel Mets Niigata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 512 reviews
Rating 8 - Good. 185 out of 512 reviews
Rating 6 - Okay. 37 out of 512 reviews
Rating 4 - Poor. 10 out of 512 reviews
Rating 2 - Terrible. 3 out of 512 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Noriko

Travelled with family
Too narrow
Stayed 5 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Hideki

Stayed 1 night in Jan 2023

10/10 Excellent

LORETTA, Honolulu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don't need to leave the train station when the weather is bad. You can find limited dining options in the station. Hotel is connected to the station. Hotel is very convenient if you don't want to walk outside the station. I thought the Niigata station would have more to do at the train stations. Disappointed the station didn't have more shopping and restaurants.

10/10 Excellent

EISUKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Satomi

Stayed 1 night in Jan 2021

8/10 Good

Ekaterina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel in Niigate

Very good location, convenience for all kind of transportation, either bus or train. Nice and tidy room, really appreciated.
Stayed 2 nights in Jan 2020

4/10 Poor

ic

Travelled with family
Liked: Staff & service, property conditions & facilities
location is good, plenty of resturants around, but the twin room is too small.
Stayed 1 night in Dec 2019

8/10 Good

Yiu Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location with helpful staff able to cater with all of our requests
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

merle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niigata

Great time in Niigata! JR Mets hotel in excellent location adjacent to the train station. Great morning buffet breakfast for 12.00 or grab a quick bite at the station. Staff very helpful... was able to send our bags ahead of us to Tokyo. Double room spacious enough for our big bags... beds a little too firm , but it’s ok
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Value breakfast Courteous staff Room bigger
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel.
Stayed 4 nights in Mar 2019

10/10 Excellent

Marie-Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel! Highly recommend!

Very convenient location that I recommend to anyone looking to spend 1-2 days in Niigata: the JR/subway station is close by so it doesn't take a lot of time to get out of the area. The room was neat, spacious and the bed was very comfortable. As for breakfast, it is definitely worth it! I'll certainly go back. Only minus was the humid smell in the hallway but the room smelled fresh.
Stayed 2 nights in Mar 2019

8/10 Good

Kay, SG

Travelled with partner
Liked: Cleanliness
The hotel is situated right next to the JR station & surounded by a 7eleven, Niigata specialized stores, a sake museum, a very good izakaya restaurant, a cafe & a shopping area just around the corner, extremely convenient. Our room was spacious & clean, they only provide the standard basic amenities, so ladies don't expect any extras like sets of sample facial products & bath salt, like some hotels of the same standard would provide nowadays.
Stayed 5 nights in Feb 2019

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant & this hotel is very convenient! Room was clean & spacious. Overall, a great experience st this hotel!!
Stayed 2 nights in Feb 2019

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Our stay at Hotel Mets Niigata was extremely enjoyable. The location was convenient to the station and shopping, especially in the cold weather. We would definitely stay here again!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again if in Niigata

Much larger than a typical Japanese business hotel, typical Japanese cleaniness. Both heating and air conditioning works well. Directly connected to the Niigata station on the 3rd floor. 3rd floor has many shops including 24 hour convenient store and a sake vending machine shop.
Stayed 5 nights in Dec 2018