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Courtyard by Marriott Norfolk Downtown

3.0 star property
3-star hotel near Waterside District

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Photo gallery for Courtyard by Marriott Norfolk Downtown

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Lobby
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
520 Plume street, Norfolk, VA, 23510
  • Waterside District
    ‪5 min walk‬
  • Chrysler Hall
    ‪9 min walk‬
  • Norfolk Scope
    ‪11 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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View from property

Sheraton Norfolk Waterside Hotel

Downtown Norfolk
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,006 reviews
The price is CA $167
CA $197 total
includes taxes & fees
Jun 29 - Jun 30
Sheraton Norfolk Waterside Hotel

About the area

Norfolk

City center stay.A stay at this Downtown Norfolk hotel places you steps from Douglas MacArthur Memorial and within a 5-minute walk of MacArthur Center. St. Paul's Episcopal Church and Waterside District are also within half a mile (1 km).

What's nearby

  • Waterside District - 5 min walk - 0.4 km
  • Town Point Park - 6 min walk - 0.6 km
  • USS Wisconsin BB-64 - 6 min walk - 0.6 km
  • Chrysler Hall - 9 min walk - 0.8 km
  • Norfolk Scope - 11 min walk - 0.9 km

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 17 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪MacArthur Center Mall Food Court - ‬7 min walk
  • ‪Gourmet Gang - ‬2 min walk
  • ‪Grain - ‬6 min walk
  • ‪Famous Uncle Al's - ‬5 min walk

About this property

Courtyard by Marriott Norfolk Downtown

3-star hotel near Waterside District
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 2992 sq ft of conference space
  • 278 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Languages

English, Spanish

Similar properties

Front of property

Norfolk Waterside Marriott

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,010 reviews
The price is CA $197
CA $232 total
includes taxes & fees
Jun 22 - Jun 23
Norfolk Waterside Marriott

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 91 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

METE, RALEIGH

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Sandi

Disliked: Cleanliness, amenities, property conditions & facilities
First my room Had seemed halfway ready and location near electrical area and was awaken by noise. Food wanted at bistro not available consistently the days stayed . Did not feel special like at other Courtyard Marriot hotels .
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to.stay
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Clean room! Walking distance to everything downtown
Stayed 1 night in Mar 2025

4/10 Poor

Danielle

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

carolyn

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room had insects in bathroom, carpeting needed cleaning.Was very disappointed.
Stayed 3 nights in Mar 2025

2/10 Terrible

Frank

Stayed 3 nights in Feb 2025

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about my stay was pleasurable. Staff was ao nice very professional. I will be back again!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got locked out of our room they finally got us in a room about 8:00 pm and then the next room had blood on the sheets and bed coverings, and the hotel refunded our money for 1nights stay and parking and now expedia customer service keeps hanging up on me about my refund
Stayed 2 nights in Feb 2025

2/10 Terrible

Tracey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For $500 plus our room was dirty, the carpet when you get off the elevator smelled and had old old stains. The furniture was dated. The worker at Starbucks seem like she didn’t want to work any day, not friendly at all. I will never stay at this hotel again.
Stayed 2 nights in Feb 2025

8/10 Good

Anna

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Not the cleanest

There was hair throughout the room. The room was outdated and could’ve been cleaner.
Stayed 2 nights in Feb 2025

10/10 Excellent

Arielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but don't bet on breakfast

Everything was great, very nice accommodations. Except, the "Bistro Breakfast" was not well explained or signed. I went to the lobby in the morning to see about 10 muffins sitting on a sad little tray and an empty coffee pot. Went back to my room too tell my hubby. When he went to the lobby, he saw the same arrangement, people sitting at tables waiting for food, no signage apparent. One employee was taking an order over the counter, then put out a placard starting which menu items could be ordered at no cost to hotel guests. I assume this arrangement works better for the hotel and wastes less time and money than a typical continental breakfast, but guests need to be informed about this procedure and employees should be present to meet the breakfast needs of the guests
Stayed 1 night in Feb 2025

10/10 Excellent

Based

Stayed 1 night in Feb 2025

10/10 Excellent

Aimee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to other downtown venues within walking distance.
Stayed 1 night in Feb 2025

10/10 Excellent

Hartwell

Stayed 1 night in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Ryu

Disliked: Cleanliness, staff & service
Evening valet extremely rude, Night person on reception desk is unapproachable (Playing and texting on his phone) and the person at the bistro at night is literally exchanging numbers with a customer while working (as you can hear if you stay at the lobby). Maybe this is the culture in Norfolk Courtyard and other customers are Ok with it, but I don’t recommend it if one is not used to an unaccommodating stay. It is only for late evening check in but once the morning people comes the environment becomes a-lot better.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pay to park

There is a fee of $25/day to valet park. The hotel was clean.
Stayed 1 night in Feb 2025

10/10 Excellent

jeshua

Stayed 1 night in Feb 2025

6/10 Okay

even

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025