Note fondée sur 308 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
OK...
Publié le 25 janv. 2023 sur HotelsNice place but cold atmosphere Bar menu only. Not possible to eat at restaurant unless you pre book your food.. Difficult to find room. Check in not massively friendly. Pity!
par un voyageur
1st class hotel
Publié le 19 mars 2024 sur HotelsFriendly staff. Good breakfast. Good size suite.parking no problem. Another pleasant stay.
par un voyageur
Nice
Publié le 14 mars 2024 sur HotelsWas a nice experience. Well presented and nice an quiet
par un voyageur
Lovely Room
Publié le 11 mars 2024 sur HotelsA really nice and modern room. Staff very friendly.
par un voyageur
Very disappointing
Publié le 6 mars 2024 sur HotelsBooked for 1 night away after hectic schedules checked in then went out to eat. When we returned the room was freezing, no telephone in the room so had to ring reception from my mobile who responded with he’d turn the boiler on. Went to get in the shower only to find there was no hot water at all in the bathroom had to get dressed and go down to reception. There’s no real reception just security who said he could provide a portable heater not sure how this was gonna resolve the water issue. He then suggested the water might be ok in the morning, that doesn’t help when you need to shower. In the end I checked out in the early hours after freezing and returned home. Nunsmere and hotels.com have been less than helpful and are refusing a refund. If I book a hotel I expect the very basics of warmth and hot water. Really disappointing stay, I work in hospitality and both companies need to brush up on their customer service skills
par un voyageur
Publié le 1 mars 2024 sur Expedia
Great place and services
par un voyageur
Publié le 1 mars 2024 sur Hotels
par un voyageur
Elegant Hotel with Character
Publié le 21 févr. 2024 sur HotelsElegant hotel with character. Very comfortable room. Lovely breakfast which individually served - better than the usual buffet style seen today. Very much enjoyed our stay.
par un voyageur
Not really impressed
Publié le 14 févr. 2024 sur HotelsHotel bedroom uncomfortably hot and radiator stuck on max. Booked room for 2adults and 1 child and there was no bed for the child. Reception staff quite curt and said it would cost an additional £30 since they had no knowledge of child. Luckily I had evidence with me and the charge was removed. The lift had a sign saying intermittent fault causing it to get stuck. Not good when on 3rd floor. Not impressed overall.
par un voyageur
One night stay
Publié le 13 févr. 2024 sur HotelsStayed for 1 night as visiting the area. Lovely building, lift wasn't working which we didn't know and got stuck! Got out the lift and didn't use again! Few things amiss with room-table lamp shades shabby and bits peeling off. Shower pressure not great, however comfy bed and clean. Some bubble bath would be nice & more coffee please. Not great to have smoking outside the entrance-awkward for smokers and non-smokers.
