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Holiday Inn Norwich by IHG

3.0 star property
3-star hotel near Mohegan Sun Casino

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Photo gallery for Holiday Inn Norwich by IHG

Indoor pool
Exterior
Bar (on property)
Exterior
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
10 Laura Blvd, Norwich, CT, 06360
  • Place, Norwich Golf Course
    ‪3 min drive‬
  • Place, Mohegan Sun Casino
    ‪5 min drive‬
  • Place, Foxwoods Resort Casino
    ‪17 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

About the area

Norwich

Westside Norwich stay.Your stay at this Westside Norwich hotel places you within 3 miles (5 km) of Mohegan Sun Casino and Mohegan Sun Arena. Norwich Golf Course and Wells Dinosaur Haven are also within 3 miles (5 km).

What's nearby

  • Norwich Golf Course - 3 min drive - 2.9 km
  • Mohegan Sun Casino - 5 min drive - 5.3 km
  • Mohegan Sun Arena - 5 min drive - 5.3 km
  • Foxwoods Resort Casino - 17 min drive - 23.3 km
  • Grand Theater at Foxwoods Resort Casino - 17 min drive - 23.3 km

Getting around

  • New London Union Station - 18 min drive
  • T.F. Green Airport (PVD) - 65 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive

About this property

Holiday Inn Norwich by IHG

3-star hotel near Mohegan Sun Casino
Holiday Inn Norwich by IHG offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. The business-friendly Holiday Inn Norwich by IHG also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

This 3-star Norwich hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1978
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Holiday Inn Norwich by IHG offers 135 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Holiday Inn Norwich by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 168 out of 1002 reviews
Rating 4 - Poor. 101 out of 1002 reviews
Rating 2 - Terrible. 106 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice to have a shuttle to the casino that runs until 2am, the only hotel that rums that late, excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Cherdphan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Sharon at the sports bar and breakfast was amazing. What an asset to the hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Erica

Disliked: Staff & service, property conditions & facilities
They said they’re going to refund some of my money but I have to contact you so you can put it back on my credit card. They said they called you guys and I should be all set. So you can credit my credit card back due to the bathroom toilet was not working. We had to use the main lobby which we were on the third floor had to go down to the first floor in the middle of the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable hotel

Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Aug 2025

2/10 Terrible

steven j

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Weed smoke dirty room smelled like mold not a place to bring your family to
Stayed 1 night in Oct 2025

10/10 Excellent

Janeli

Stayed 1 night in Jun 2025

10/10 Excellent

Hugh, Camberwell

Travelled with group
Liked: Cleanliness, staff & service
The room is a little dated but suitable
Stayed 3 nights in Sep 2025

2/10 Terrible

Chelsea

Stayed 1 night in Sep 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Matthew

Stayed 2 nights in Sep 2025

6/10 Okay

Thomas, Port Jefferson station

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
It was great that they provided a shuttle bus to Mohegan sun casino.
Stayed 1 night in Sep 2025

8/10 Good

Nicole

Travelled with group
Liked: Staff & service, room comfort
Staff was wonderful. Room smelled of cover up old cigarette stench. But to be expected, being nearby the casino. Bathroom floors could use a good scrubbing. Sheets were clean but the mattresses seemed old and stained underneath. We just needed a place to lay our heads for one night, and it was good for just that. The orange water in the lobby upon checkout was great
Stayed 1 night in Sep 2025

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here and was perfect for our visit to Mohegan Sun! The customer service was great, an amazing room provided and a bar to enjoy a drink!
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Disliked: Amenities
The rooms carpet felt wet and an odor to it. The whole hotel just had a dirty appearance needs to be clean top to bottom. On a good note shuttle service was amazing.
Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Awilda

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room had a bad musty smell, bed was extremely hard felt like I was sleeping on a headboard
Stayed 1 night in Sep 2025

10/10 Excellent

luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Barbra

Stayed 1 night in Sep 2025

2/10 Terrible

Tami

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Listened to elevator all night.Bed linens stained Ran out of conditioner.
Stayed 1 night in Sep 2025

10/10 Excellent

jessica

Stayed 1 night in Aug 2025

6/10 Okay

Amy

Travelled with partner
Our room smelled damp and moldy. Bed was quite comfortable though and overall was fine for a quick overnight stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy, Wyckoff

Liked: Cleanliness
Stayed 1 night in Sep 2025