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St James Hotel, BW Premier Collection

4.0 star property
Hotel near Motorpoint Arena Nottingham in Nottingham

Choose dates to view prices

Photo gallery for St James Hotel, BW Premier Collection

Exterior
Interior detail
Bar (on property)
Reception
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Rutland Street, Nottingham, England, NG1 6FL
  • Place, Nottingham Castle
    ‪3 min walk‬
  • Place, Ye Olde Trip to Jerusalem
    ‪3 min walk‬
  • Place, Theatre Royal
    ‪6 min walk‬
  • Airport, East Midlands (EMA)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.2 out of 10
Very good
(71 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Room amenity

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Small Room

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Executive King Room

  • Sleeps 3

King Suite （Four Poster Bed）

  • Sleeps 2

King Suite

  • Sleeps 2

About the area

Nottingham

City center stay.With a stay at this Nottingham City Centre hotel, you'll be steps from Mortimer’s Hole and Robin Hood Statue. Ye Olde Trip to Jerusalem and Nottingham Castle are also within half a mile (1 km).

What's nearby

  • Nottingham Castle - 3 min walk - 0.3 km
  • Old Market Square - 3 min walk - 0.3 km
  • Ye Olde Trip to Jerusalem - 3 min walk - 0.3 km
  • Theatre Royal - 6 min walk - 0.5 km
  • Nottingham Trent University - 7 min walk - 0.7 km

Getting around

  • Nottingham (XNM-Nottingham Train Station) - 11 min walk
  • Phoenix Park Tram Stop - 18 min drive
  • East Midlands Airport (EMA) - 34 min drive

Restaurants

  • ‪Bell Inn - ‬4 min walk
  • ‪Ye Olde Trip to Jerusalem - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Castle - ‬1 min walk

About this property

St James Hotel, BW Premier Collection

Hotel near Motorpoint Arena Nottingham in Nottingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, tour/ticket assistance, and laundry facilities are also featured at St James Hotel, BW Premier Collection. Parking is available for a fee.

This Nottingham hotel is smoke free.

  • 87 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 16 per night)
  • Self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
  • Self parking fee: GBP 10.00 per day
  • Nearby parking fee: GBP 16.00 per night (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1003 reviews
Rating 8 - Good. 347 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Carol, Sutton Colfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crash Pad was perfect for a one night stay. Small but everything you need.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a night out in Nottingham. One night is enough
Stayed 1 night in Nov 2025

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were helpful. The room was clean. The hotel decor was tasteful.
Stayed 2 nights in Nov 2025

4/10 Poor

Nolan

Business traveller
Disliked: Cleanliness, staff & service, amenities
The entrance area of the hotel looks quite impressive, but check-in is strictly from 2 p.m. I arrived a bit earlier and had to wait. My first room, Room 303, was extremely small. The bathroom was a reasonable size compared to the rest of the room, but overall it was about half the size of other rooms I later saw (such as 304, 308, or 312). It was listed as a Standard Room, 1 Double Bed, Non Smoking (Small Room) — and “small” is an understatement. Realistically, it’s suitable only for one person; for two, it would be uncomfortably cramped. There was no proper space for luggage, so I had to keep my suitcase on a chair. The view was poor as well. To make matters worse, I was kept awake by a metallic clinking noise outside the room. I recorded the noise and showed it to the concierge, who kindly moved me to Room 517. This second room was a big improvement — more spacious, better furnished, and it even had a coffee machine. My booking didn’t include breakfast. The so-called “gym” or “toning room” was another disappointment. It was a tiny, awkward space squeezed between two floors, containing only a few weights and a bench. It really shouldn’t be advertised as a gym. While the lobby and entrance give a good first impression, the rooms themselves are dated, with scuffed furniture, mould on the bathroom door, and a dirty shower head. It’s very much a case of style over substance. At £90 per night for the small room, the value was poor — Hilton nearby charged £104 with b’fast
Sorry excuse for a gym
Sorry excuse for a gym
Sorry excuse for a gym
Stayed 1 night in Nov 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Alessandra

Stayed 3 nights in Nov 2025

10/10 Excellent

Neely

Liked: Cleanliness, amenities
This was a lovely hotel. Perfect location. Woild stay again. Clean and tidy. Lovejy staff
Stayed 1 night in Oct 2025

6/10 Okay

Ciara

Liked: Cleanliness
Disliked: Property conditions & facilities
Water pressure in shower was non existent. Riom was clean, and staff where nice.
Stayed 1 night in Nov 2025

6/10 Okay

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Was just a little odd to have arrived at 2:07pm (check in from 2pm) and be told they needed to check the room was ready. I said surely it should be check in is from 2pm and she said well yes but sometimes because of people leaving late ect... it wasnt an issue in the end as the room was ready but the main reason we had booked this accomadation was the 2pm check in as we needed to be ready and out just after 4pm
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. So clean and the bed was super comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly, helpful staff on reception
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Staff were brilliant, lobby and communal areas were lovely. Overall a good stay and would stay again. The room was nice and cool with a comfy, clean bed and a good TV. On a small note, For what we paid for the room (£115 midweek) i would have expected a little bit more from the room. It was in need of some repair, peeling paint, cracks in ceiling, marks on walls, the shower screen was broken, and the sealant in the bathroom was mouldy.
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jules

Liked: Cleanliness, staff & service
Comfortable room, really quiet and cosy. Appreciated the complimentary water, tea, coffee and biscuits. Bathroom was spotless with great water pressure and nice toiletries. Reception staff were super friendly and helpful. Would very happily stay again
Stayed 2 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Staff - restaurant great, reception good
Stayed 2 nights in Oct 2025

10/10 Excellent

lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in an executive room, very spacious, with a lounge and sofa, just missing a fridge
Stayed 1 night in Nov 2025

10/10 Excellent

brad

Stayed 1 night in Nov 2025

10/10 Excellent

Sian

Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Stayed 1 night in Oct 2025

8/10 Good

Md Mohataz

Stayed 1 night in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are bit bit dated and look a little tired but the room was clean and the bed was comfy
Stayed 1 night in Oct 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities
Friendly service, hotel is dated but comfortable and as expected for the price. Great big bath towels!
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Stayed 1 night in Oct 2025