Note fondée sur 510 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2019 par GM, Gestion de l’hôtel
Thank you. Hope to see you again!
par Phil de France
Publié le 8 avr. 2013 sur Hotels
Hôtel très bien, rappelant les grands hôtels/casino de Vegas. Un bémol: chambre avec douche à l'italienne et non une baignoire. Très agréable piscine intérieure et chauffée, SPA àgréable aussi si qq'un a pense à l'allumer pour qu'il ait le temps de chauffer. Note: le Casino ne propose que des slots, aucune table et pas de vidéo poker. Les restau sont corrects et un peu chers, mais là encore cela rappele Vegas.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Roomscare nice, spacious. And clean.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Ronette Sam, General Manager , Gestion de l’hôtel
Thank you for your outstanding review! We're thrilled to hear that you had such a wonderful experience during your stay with us and that you found our rooms to be clean, spacious, and nice. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we were able to exceed your expectations. Your feedback is greatly appreciated, and we can't wait to welcome you back for another fantastic stay.
par un voyageur
Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Ronette Sam, General Manager , Gestion de l’hôtel
Thank you so much for your perfect 10 out of 10 rating! We're absolutely thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's incredibly rewarding to know that we've succeeded in doing so during your visit. Your feedback means the world to us, and we can't wait to welcome you back for another outstanding stay.
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Ronette Sam, General Manager , Gestion de l’hôtel
Thank you for taking the time to provide feedback on your recent stay. While we're pleased to hear that you had an overall satisfactory experience, we're always striving to ensure that every guest leaves completely satisfied. Your rating of 6 out of 10 encourages us to continuously improve and refine our services. If there are any specific areas where you feel we could enhance your experience in the future, please feel free to share them with us. We value your input and hope to have the opportunity to exceed your expectations during your next visit. Thank you again for choosing our hotel, and we look forward to welcoming you back soon.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Ronette, General Manager, Gestion de l’hôtel
Thank you for taking the time to rate your experience with us. We're glad to see that overall, you had a positive stay. However, we're always striving to provide the best experience possible, so if there's anything specific that we could have done to improve your stay and earn that extra star, please don't hesitate to let us know. Your feedback is incredibly valuable to us, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.
par un voyageur
Publié le 5 mars 2024 sur Expedia
It was a very nice place and would stay there again.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Ronette Sam, General Manager , Gestion de l’hôtel
Thank you so much for your glowing review! We're thrilled to hear that you found our hotel to be a very nice place, and we're delighted to know that you plan on staying with us again in the future. Your satisfaction is our top priority, and we can't wait to welcome you back for another enjoyable experience.
par un voyageur
Publié le 4 mars 2024
Everything was above Satisfactory. One suggestion, safety handles need to be on the shower walls. Shower floors are slippery when wet, nothing to support on or grab in case of slipping or fall.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Ronette Sam, General Manager , Gestion de l’hôtel
We greatly appreciate your detailed feedback and are delighted to hear that your overall experience exceeded your expectations. Your safety is of utmost importance to us, and we take your suggestion regarding safety handles in the shower seriously. Rest assured, we will promptly evaluate the feasibility of installing safety handles on the shower walls to enhance the comfort and security of our guests. Thank you for sharing your insights, and we look forward to welcoming you back soon for another wonderful stay.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mars 2024 par Ronette, General Manager, Gestion de l’hôtel
Thank you so much for awarding us a perfect 5 out of 5 rating! We're absolutely thrilled to hear that you had such a wonderful experience during your stay at our hotel. Providing exceptional service and creating memorable stays for our guests is our top priority, and it's incredibly rewarding to know that we've succeeded in meeting your expectations.Your positive feedback means the world to us, and we truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.
par un voyageur
Publié le 7 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Ronette, General Manager, Gestion de l’hôtel
We sincerely apologize for any aspect of your stay that did not meet your expectations. Our goal is to provide every guest with a comfortable and enjoyable experience, and we regret that we fell short in your case. Your feedback is incredibly important to us, and we would greatly appreciate any additional details you could provide about your stay so that we can address any areas needing improvement. Please feel free to reach out to us directly so that we can better understand your concerns and work towards making things right. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more positive experience in the future.
