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The Champlain Waterfront Hotel, an Ascend Collection Hotel

2.5 star property
Hotel near Orillia Opera House in Orillia

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Photo gallery for The Champlain Waterfront Hotel, an Ascend Collection Hotel

Front of property
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
2 Front St N, Orillia, ON, L3V4R5
  • Place, Lake Couchiching
    ‪3 min walk‬
  • Place, Orillia Opera House
    ‪5 min walk‬
  • Place, Orillia Community Centre Arena
    ‪8 min walk‬
  • Airport, Muskoka, ON (YQA)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Quadruple Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking

Queen Room, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking (Basement level)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking (Basement level)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level)

7.8 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Basement level)

Room, 1 Queen Bed, Non Smoking (Basement level)

Room, 1 Queen Bed, Non Smoking (Basement level)

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the area

Orillia

City center stay.You'll find Orillia Opera House and Orillia Community Centre Arena within a 15-minute walk of this Orillia hotel. Orillia Square Mall and Hawk Ridge Golf and Country Club are also within 3 miles (5 km).

What's nearby

  • Couchiching Beach Park - 3 min walk - 0.3 km
  • Lake Couchiching - 3 min walk - 0.3 km
  • Orillia Opera House - 5 min walk - 0.5 km
  • Orillia Community Centre Arena - 8 min walk - 0.7 km
  • Tudhope Park - 3 min drive - 2.6 km

Getting around

  • Washago Station - 17 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 88 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Mark IV - ‬14 min walk
  • ‪French's Stand - ‬7 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Studabakers - ‬2 min walk

About this property

The Champlain Waterfront Hotel, an Ascend Collection Hotel

Hotel near Orillia Opera House in Orillia
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly The Champlain Waterfront Hotel, an Ascend Collection Hotel also features a fitness center, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
  • 58 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
The Champlain Waterfront Hotel, an Ascend Collection Hotel offers 58 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Orillia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 50 per day)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay), plus a deposit of CAD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 50.00 per day (499 ft away)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Champlain Waterfront
Quality Champlain Waterfront Orillia
Quality Hotel Champlain Waterfront
Quality Hotel Champlain Waterfront Orillia
Rodeway Inn Champlain Waterfront Hotel Orillia
Rodeway Inn Champlain Waterfront Hotel
Rodeway Inn Champlain Waterfront Orillia
Champlain Waterfront Hotel Ascend Hotel Collection Orillia
Rodeway Inn Champlain Waterfront Orillia, Ontario
Quality Inn Orillia
Quality Hotel Orillia
Champlain Waterfront Ascend Collection Orillia
Champlain Waterfront Ascend Collection
The Champlain Waterfront Hotel, an Ascend Hotel Collection Hotel

Reviews

The Champlain Waterfront Hotel, an Ascend Collection Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 494 out of 1012 reviews
Rating 8 - Good. 302 out of 1012 reviews
Rating 6 - Okay. 130 out of 1012 reviews
Rating 4 - Poor. 53 out of 1012 reviews
Rating 2 - Terrible. 33 out of 1012 reviews

Reviews

8/10 Good

Jeanette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great bed, pillows and linens. Room was clean and well appointed. Kudos to the owners for the well done restoration of a grand old hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Mia

Stayed 1 night in Aug 2025

6/10 Okay

Clinton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Obviously a great location and the staff was excellent. Parking is fine if you are fortunate to find an empty spot in their lot behind the hotel (water side) however you need to be prepared to park a couple blocks away otherwise (especially on a weekend). Our room was fine, but the bathroom was not as clean as one should expect. It wasn't terrible but the toilet needed an extra wipe down on the seat and there was visible hair in corners. Based on some other reviews I think they have some issues getting the quality of bathroom cleaning that is expected. The management should put some incentives in on that front. I'm not squeamish about that stuff but I know some people would have raised hell if they had my experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Clean and fresh with local dining options close. Will be back.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Micheline

Disliked: Staff & service

Deceiving!

No manners for greeting, very slow. The room was in the basement, had to go through the dirty bedding and laundry carts to get to the room. The room was damp and smelly. Even had a small vine growing out of airconditing. That is to bad because the hotel is so well situated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were cobwebs in the corners and the room was too cold. Too tight a squeeze between the bottom of the bed and the TV. On the positive side, the beds and pillows are VERY comfortable and the bathroom and linens were nice and clean.
Stayed 1 night in Aug 2025

4/10 Poor

Rubaiyat

Travelled with family
Disliked: Cleanliness
Unacceptable Check-In Experience – Request for Follow-Up I was scheduled to check in at 4:00 PM, but upon arriving at 7:00 PM, I was informed that my room was still not ready. This delay is completely unacceptable. I would like Expedia to reach out to the hotel management to clarify the reason behind this issue. Shortage of staff should not be considered an acceptable excuse, especially when I paid a substantial amount for a one-night stay. I had expected some form of compensation for the inconvenience, but all I received was a dry apology. The staff was noticeably discourteous, and the entire situation reflected a clear lack of coordination. Overall, this was a very disappointing experience, and I hope appropriate action will be taken to address this issue.
Stayed 1 night in Aug 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Amenities
Very over priced for what it is. Limited amenities, and limited choices for breakfast buffet. Coffee was almost unsinkable.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel option in Orillia

Is not a 5 stars hotel, rooms are small and breakfast is basic. BUT, for the price it is the best hotel you will find in Orillia. Amazing location, just few steps from the Waterfront, 10 mins walking from Couchiching Beach and 5 minutes driving from Tufhope beach. It is also located at walking distance from the best restaurants in town. Parking is limited on site (20 cars capacity) but they offer another parking site two blocks away. Friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and room was comfortable ... everything was good about the hotel
Stayed 1 night in Aug 2025

4/10 Poor

Regine

Stayed 2 nights in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orillia overnighter

Our stay was brief, but the service was very nice and the room was clean and comfortable. It would have been nice to have some bottled water in the room, but at least it was for purchase in the lobby. Overall, a pleasant stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Moira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room right beside the road so was noisy. Restaurant attached was being renovated. Not open for a few more weeks. Parking a problem. Only a few spots behind, but had arranged to park in another parking lot about 1 1/2 blocks away. Don’t know where people will park when the restaurant opens,
Stayed 1 night in Aug 2025

10/10 Excellent

LUKE

Liked: Cleanliness, staff & service, property conditions & facilities
We were absolutely delighted with the stay at this hotel. If anything could use some work at the gardens outside that were neglected for quite a while. Otherwise, great place , highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aart

Stayed 3 nights in Jul 2025

6/10 Okay

Florin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property location very good, nice and clean.. Unfortunately for our seniors bones and legs to many stairs towards our room.. Room very small, clean and ac very good: but the shower very weird design. Breakfast was very, very basic.. Not to many options but still ok. We recommend it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joey

Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Stayed 1 night in Aug 2025

6/10 Okay

Vickie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Deonilde

Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice abd clean, the rooms were very small. You could also hear the other guests, but for the price not a bad stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. The initial lack of parking behind the hotel was tricky. Once we were able to park in an overflow parking lot, that was okay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Upkar

Disliked: Cleanliness, staff & service
Sunday morning at 9:30, there was no food (bread, muffins , etc), only coffee or tea, when asked the front desk, her reply was sorry we ran out and have not more. same day, ask the front desk to make sure room is clean with fresh towels, we came back to the room at 4, still not cleaned, spoke with front desk again, she made a note, arrive back at the room at 7 PM, still room was not cleaned, spoke with front desk, she advised, sorry we dont have cleaning staff now, cant help you. ask to call the manager, she did and spoke with him on the phone, he was no help and told her to wait until the morning and in the morning I asked for him, I was told he is off. ok now...went to have some breakfast, and again there was no food left, only tea and coffee. Front desk lady say sorry, no food left but brought frozen prepackaged muffins. Normally the hotels I book via expedite were perfect in the past except for this one. I would like to get a 1 night money refunded back to me, at the end my wife end up making the bed and doing the garbage. please make the arrangements for a night money to be refunded back to me.
Stayed 2 nights in Aug 2025