Ratings based on 2,750 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
100% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 24, 2024
Comment from Hotel Management
Mar. 21, 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.
1 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by The Point Hotel & Suites, Hotel Management
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.
5 out of 5
by A traveller from LAS VEGAS

Posted Jan. 30, 2024 on Expedia
We enjoyed our stay it was a short trip but the 1 bedroom suit was perfect and comfortable. I would come back and stay again.
Comment from Hotel Management
Feb. 3, 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.
4 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Had a good stay, just wish they had luggage carriage for you to take your luggage to your room and back to your car the day of check out.
Comment from Hotel Management
Feb. 3, 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.
3 out of 5
by A traveller

Posted Jan. 29, 2024 on Hotels
The room was definitely spacious and comfortable. However, the breakfast "buffet" was so average - scrambled eggs, toast, potatoes and a meat casserole type dish, two child-type cereals and orange juice. All on plastic/foam plates with plastic cutlery. The room key stopped working twice. No daily room service/clean (that's extra).
Comment from Hotel Management
Feb. 3, 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.
4 out of 5
by A traveller

Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 3, 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.
2 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
We checked in and the room was warm. Didn't think much of it. Went out to dinner and came back and room still warm. Went to the parks next day and when we returned the room was hot!! Advised the front desk and they were able to move us but we had to sacrifice a bed for a pull out couch. It was a very uncomfortable night. Additionally, the bartender at the pull was rude and the lounge chair was broken. For the amount they charge per night, I was highly disappointed.
Comment from Hotel Management
Feb. 3, 2024 by The Point Hotel & Suites, Hotel Management
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Feb. 3, 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.
3 out of 5
by A traveller

Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 3, 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.
3 out of 5
by A traveller

Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 3, 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.