8/10 Good
Marilyn
Sep 28, 2025
Liked: Cleanliness
I booked Forenom because it is an apartment hotel, rooms have a kitchen and i planned to self cater. However the microwave in my room was faulty. It was replaced on the morning that i left. I had bought frozen meals to cook, but as i was unable to use the microwave, i therefore ate out, and thus the meals were thrown away.
Also, in this era of cyber crime and identity theft, i felt uncomfortable about the information that had to be shared in order to gain the entry code.
To me, the hotel was well positioned. It was easy to walk to the centre and to nearby shopping. Apart from the inconvenience of the microwave, my room was very comfortable. The luggage storage availability was also very useful.
My communication score was average, not because of the staff I encountered, who were extremely helpful and friendly. It was just that the desk was not always manned, so communication was through automated phone calls. I personally found it too clinical and impersonal. It was something one had to get used to. Having said that, the hotel was very competitive price wise, so I would stay there again (hopefully with a working microwave).
Marilyn
Stayed 2 nights in Sep 2025
