See all properties

Hotel Emma

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel Emma

A small, well-lit room with a wooden floor, a desk with a chair, a small table with a vase of flowers, two black chairs, a window with curtains, and a painting on the wall.
Double Room
A cozy seating area with leather sofas, a bookshelf, and a potted plant.
A hotel reception area with a check-in counter, a signboard with directions, a lit lantern, and a red carpet leading to the entrance.
A dining area with wooden tables and white chairs, a kitchen in the background, and a view of the outdoors through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Prästg. 31, Östersund, Jämtland, 83131
  • Place, Ostersund Town Hall
    ‪4 min walk‬
  • Place, Badhusparken
    ‪4 min walk‬
  • Place, Mid Sweden University
    ‪5 min walk‬
  • Airport, Ostersund (OSD-Are)
    ‪15 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, desk, chair, and a small table with a flower arrangement.

Single Room

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a desk, a chair, and a window with curtains.

Double Room

9.0 out of 10
Wonderful
(56 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A room with a sofa, a chair, a bed, a TV, and curtains with a geometric pattern.

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 20 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

About the area

Östersund

In Östersund .With a stay at this Östersund hotel, you'll be steps from Stadsmuseum and Kärnan Östersund. Ostersund Town Hall and Mittpunkten Mall are also within half a mile (1 km).

What's nearby

  • Stadsmuseum - 1 min walk - 0.2 km
  • Östersund Centrum - 3 min walk - 0.3 km
  • Ostersund Town Hall - 4 min walk - 0.4 km
  • Badhusparken - 4 min walk - 0.4 km
  • Mid Sweden University - 5 min walk - 0.5 km

Getting around

  • Östersund Västra Station - 4 min walk
  • Ostersund (OSD-Are) - 24 min drive

Restaurants

  • ‪Wedemarks Konditori - ‬1 min walk
  • ‪Tre Rum - ‬2 min walk
  • ‪Bistro Žižkov - ‬1 min walk
  • ‪Espresso House - ‬1 min walk
  • ‪Sir Winston Restaurant & Bar - ‬2 min walk

About this property

Hotel Emma

3-star guestrooms with free WiFi
Free breakfast is available daily. Public spaces have free WiFi. Hotel Emma also features a terrace, coffee/tea in a common area, and concierge services. You'll have access to the health club at a partner property.

This 3-star Östersund hotel is smoke free.

  • 18 guestrooms or units
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
Hotel Emma offers 18 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Indoor pool, outdoor pool
Frösö Park Hotel
Froson
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, 1,012 reviews
The price is CA $206
CA $230 total
includes taxes & fees
Jul 8 - Jul 9
Frösö Park Hotel

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for SEK 375.0 per day.
  • Cribs (infant beds) are available for SEK 75.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: SEK 75.0 per night
  • Rollaway bed fee: SEK 375.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CHE-115.256.336

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Frequently asked questions

How close is Hotel Emma to the airport?

Hotel Emma is 6.5 mi (24-min drive) away from the Ostersund (OSD-Are) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Emma?

As of Jul 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Emma on Aug 3, 2026 start from CA $198, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Emma have an airport shuttle?

Airport shuttle services are not available at Hotel Emma.

Does Hotel Emma offer free breakfast?

Hotel Emma offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 8:00 AM and 10:30 AM.

Is there a casino at Hotel Emma?

No, there is no casino at this hotel.

What time is check-in at Hotel Emma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Emma?

Free parking is not available at this hotel.

Does Hotel Emma have a pool?

Hotel Emma does not have a pool.

Does Hotel Emma have a spa?

There are no spa services available at this hotel.

How close is Hotel Emma to downtown Östersund?

Hotel Emma is 0.1 mi away from Östersund.

Hotel Emma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 489 out of 819 reviews
Rating 8 - Good. 262 out of 819 reviews
Rating 6 - Okay. 52 out of 819 reviews
Rating 4 - Poor. 14 out of 819 reviews
Rating 2 - Terrible. 2 out of 819 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family accommodations!
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the perfect hotel with all the nice touches to make it a very nice place to be.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Glynis

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Frendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is
Stayed 1 night in Apr 2025
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Ok, but not more. Need som renovation. Small breakfast room. Friendly atmosphere.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, room comfort
Sentralt koselig hotell. Litt gammelt, men sjarmerende.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Carl-Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt OK
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Would like elevator service to street level and electrical outlet in bathroom
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Elisabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
Sentralt og fint plassert i gågata. Rommet var stort, men bar preg av slitasje. Gulvene var slitte og malingen skallet av fra vinduer og tak. Trenger sårt oppussing alle plasser. Hyggelig og hjelpsomme personale både i resepsjonen og vaskepersonalet. Kronglete å komme til både i heis og bakgård hvis man sittet i rullestol. Frokosten ble servert på konditoriet på den andre siden litt borti gaten. Den var ikke så mye å skryte av, spesielt første dagen, litt bedre dag 2, men absolutt ikke noe å skryte veldig av. Synd når dette for oss er en av de tingene man gleder seg til når man bor på hotell.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Bodil

Liked: Cleanliness
Meget god beliggenhet og koselig. Beklagelig at frokosten er flyttet ut av huset
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

AnnKristin

Frukosten var urusel. Kladdigt, saknades juice, en kletig bytta med smör. Torrt gammalt bröd och inget att välja på. Tummen ner
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Svein Rune

Liked: Cleanliness
Disliked: Property conditions & facilities
Bare beliggenheten som er til fordel for dette hotellet. Frokosten er dårligere enn tidligere etter at den ble flyttet til konditoriet ved siden av.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt frukost även för den som har speciella önskemål
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Per

Stort och fint rum och skön säng
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nära till allt. Perfekt läge
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jan-Åke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Läget mitt i stan. Trevlig, hjälpsam och kunnig personal. Rent och snyggt.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Maria

Liked: Property conditions & facilities
Mysiga rum, trevlig personal. Gratis och generöst fika som vi verkligen uppskattade. Lite varmt på rummet men öppnade fönstret. Minus för frukosten i annan byggnad som inte hade så bra alternativ om man inte var förtjust i yoghurt eller fil. Minus också för tvålen i badrummet som skulle vara kombinerad tvål schampo och fanns inget balsam. Mycket bra läge men var något stojigt en lönefredag dock inget som störde oss för mycket.
Stayed 1 night in Feb 2026