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Lion Quays Hotel & Spa

4.0 star property
Enjoy 2 restaurants at this 4-star Oswestry hotel

Choose dates to view prices

Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Exterior
Indoor wedding
Exterior
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
Moreton, Oswestry, England, SY11 3EN
  • Place, Lion Quays Spa
    ‪3 min walk‬
  • Place, Pontcysyllte Aquaduct
    ‪15 min walk‬
  • Place, Lake Vyrnwy
    ‪44 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪65 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(31 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View

Executive Double Room, Canal View

8.0 out of 10
Very good
(11 reviews)
  • River view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

Suite

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, individually decorated, desk, iron/ironing board

Superior Double Room

  • Sleeps 2

Double Room With Canal View

  • Sleeps 2

Suite

  • Sleeps 2

Executive Double Room With Canal View

  • Sleeps 2

Large Double Room

  • Sleeps 2

Twin Room With View

  • Sleeps 2

About the area

Oswestry

On river.Stay at this Oswestry hotel and you'll be within half a mile (1 km) of Lion Quays Spa and 2 miles (3 km) of Pontcysyllte Aquaduct. Chirk Leisure Centre and Chirk Community Hospital are also within 3 miles (5 km).

What's nearby

  • Lion Quays Spa - 3 min walk - 0.3 km
  • Pontcysyllte Aquaduct - 15 min walk - 1.3 km
  • Chester Racecourse - 30 min drive - 41.6 km
  • Chester Zoo - 36 min drive - 52.6 km
  • Lake Vyrnwy - 44 min drive - 55.1 km

Getting around

  • Gobowen Station - 6 min drive
  • Manchester Airport (MAN) - 69 min drive

Restaurants

  • ‪Oswestry Truckstop - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪White Lion - ‬6 min drive
  • ‪Denbighs Restaurant - ‬4 min drive
  • ‪The Poachers - ‬2 min drive

About this property

Lion Quays Hotel & Spa

Enjoy 2 restaurants at this 4-star Oswestry hotel
Lion Quays Hotel & Spa offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Lion Quays Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Oswestry hotel.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2004
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Lion Quays Hotel & Spa offers 82 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Premium satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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  • Pool
  • Spa
  • Pet friendly
  • Parking included
3.9 out of 5, Good, 955 reviews
The price is CA $93
CA $112 total
includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Things to do

  • 4 outdoor padel courts
  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 34-inch TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 86 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities
Have been many times and has always been great
Stayed 1 night in Dec 2025

8/10 Good

Tracy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was clean, the pool area was lovely. But of advice, if you are fussy with pillows, take your own! Theirs were as flat as pancakes! We booked a canal view but didnt get one. The hotel wouldnt do anything the next morning as we hadnt said anything the previous night. I explained it was dark! My issue was, we booked and paid extra for a canal view and they knew we hadnt had one..so surely they should see that as their mistake. The pool area was really nice and relaxing, cant fault it. The communal toilets could have done with a good clean! All in all a nice stay
Stayed 1 night in Jan 2026

10/10 Excellent

KATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed 3 times before. We stayed again because we were so impressed with the dtaff and the service
Stayed 5 nights in Dec 2025

4/10 Poor

Mr John

Disliked: Cleanliness, property conditions & facilities, room comfort
Food was good, varied menu. Afternoon and evening menu was goid. Breakfast had plenty of variations and was self-service. ( Even people in PJ's getting food) Tables not cleaned properly,they felt sticky. Furniture was in a poor state, dirty chairs, however there did seem to be some newish ones, but we were unfortunately given a table with dirty chairs. The bedroom was below average, bed base was sticking out on the one side and not clipped together, marks on the wall, I'm not sure if they are being decorated but the paint work was patchy with blue showing through the lighter top coat. Dusty lamp shades .. unfortunately the housekeeping or the accommodation was not up to a 4* rating. Very disappointed.
Stayed 2 nights in Dec 2025

10/10 Excellent

louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, relaxing break. Good spa facilities, and great food.
Stayed 1 night in Dec 2025

10/10 Excellent

Rachael

Stayed 1 night in Dec 2025

6/10 Okay

Kim

Travelled with partner
Liked: Cleanliness, amenities
Clean room, lovely staff, spa was very busy but peak time, evening meal in Waterside restaurant was lovely and service excellent. Only reason I marked down on the stars was we couldn’t get 4g or WiFi and the water was off at the spa for 90 mins so couldn’t shower there. I had a treatment whilst I stayed excellent and would definitely book that again.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Lion Quays resort
Stayed 1 night in Dec 2025

6/10 Okay

Samantha

Disliked: Cleanliness, property conditions & facilities
Room was dated and poor condition in some areas. We arrived to check in early and told we would be informed if room was ready early, it wasn't and considering we arrived at 1 I was confused as to why our room didn't seem to be cleaned until just before we gained access. Pool was cold and not what I was expecting from a spa experience.
Stayed 1 night in Dec 2025

4/10 Poor

Alexandru

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Checked out throughout the night, too hot, bathroom fan did not stop and kept going being quite loud. Due to this left as we couldn't sleep so missed out on the spa and breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay and the staff were friendly
Stayed 1 night in Dec 2025

8/10 Good

Marcus

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was clean and staff friendly.
Stayed 3 nights in Dec 2025

8/10 Good

Åse

Stayed 1 night in Dec 2025

10/10 Excellent

Rhys

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room overlooking the canal. Staff are great, courteous, & polite. Great selection for breakfast A very calm and tranquil setting
Stayed 1 night in Dec 2025

10/10 Excellent

Cally

Stayed 1 night in Dec 2025

8/10 Good

Catharine

Liked: Cleanliness, amenities
Staff were very nice. Leisure facilities were very good Restaurant....evening meal was delicious Breakfast was excellent Only criticism was that the shower in the room needs attention. The grout and tiles were black with ingrained mould. Though i think it was essentially clean, it just didnt look nice
Stayed 1 night in Dec 2025

6/10 Okay

Catharine

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
A very good hotel , Mattresses could do with update Excellent service from ALL staff , very very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Nichola

Stayed 1 night in Dec 2025

8/10 Good

GEORGINA

Liked: Cleanliness, staff & service, amenities
Yes everything was great I have stayed before so know what to expect . Nice room small shower room this time .. nice views happy with our stay .. lovely breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The place is great, rooms are clean and comfortable, staff are friendly, shower is good & hot, bed is comfortable, food in the Waterside restaurant was beautiful. Internet/Wifi is garbage. It was useless! I was here for work so needed internet access and ended up having to go stand in the car park to even make a phone call. Loved the place but won't go back again. Owners need to invest in a higher bandwidth package.
Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Clean, great staff
Stayed 1 night in Nov 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Good room and restaurant. Wifi is very spotty and drops. Dont plan to have meetings and us the wifi.
Stayed 1 night in Dec 2025