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Hotel Mundo Maya Palenque

4.5 star property
Family-friendly upscale hotel with 2 outdoor pools

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Photo gallery for Hotel Mundo Maya Palenque

Aerial view
Lobby sitting area
Spa
Restaurant
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Gym
  • Free WiFi

Explore the area

View in a map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960
  • Place, Palenque National Park
    ‪6 min walk‬
  • Place, Aluxes Eco Park
    ‪16 min walk‬
  • Place, Palenque Archaeological Zone
    ‪7 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | Balcony

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

9.8 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down comforters, in-room safe, desk

Junior Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

About the area

Palenque

In suburbs.Within 3 miles (5 km) of this Palenque hotel, you'll find Palenque National Park and Museo de Sitio Palenque. Palenque Archaeological Zone and El Panchán are also within 3 miles (5 km).

What's nearby

  • Palenque National Park - 6 min walk - 0.5 km
  • Aluxes Eco Park - 16 min walk - 1.3 km
  • El Panchán - 7 min drive - 5.1 km
  • Palenque Archaeological Zone - 7 min drive - 5.1 km
  • Cascadas de Roberto Barrios - 41 min drive - 39.5 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • ‪Bajlum Cocina Prehispánica fusión - ‬9 min walk
  • ‪Café Fuga - ‬3 min drive
  • ‪Old Tiger - ‬6 min drive
  • ‪La foresta - ‬7 min walk
  • ‪pizzas exprés - ‬5 min drive

About this property

Hotel Mundo Maya Palenque

Family-friendly upscale hotel with 2 outdoor pools
As a guest of Hotel Mundo Maya Palenque, you'll find 2 outdoor swimming pools, a health club, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hotel Mundo Maya Palenque. An area shuttle within 15 kilometers, a train station pick-up service, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Palenque hotel is smoke free.

  • 144 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 2024
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Mundo Maya Palenque offers 144 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Palenque hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Exterior
HOTEL MAYA PALENQUE
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 165 reviews
The price is CA $64
CA $75 total
includes taxes & fees
Dec 4 - Dec 5
HOTEL MAYA PALENQUE

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 15 km
  • Train station pick-up and drop-off shuttle (surcharge) from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 to 700 for adults and MXN 300 to 700 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Shopping
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible train station shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 60-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 700 for adults, and MXN 300 to 700 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system.

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Reviews

Hotel Mundo Maya Palenque Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 94 out of 112 reviews
Rating 8 - Good. 11 out of 112 reviews
Rating 6 - Okay. 7 out of 112 reviews
Rating 4 - Poor. 0 out of 112 reviews
Rating 2 - Terrible. 0 out of 112 reviews

Reviews

10/10 Excellent

Agustin, Villahermosa

Stayed 3 nights in Jul 2025

10/10 Excellent

Agustin, Villahermosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuevo y muy comodo
Stayed 1 night in Aug 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
I like it so much
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in palenque chiapas
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito todo
Stayed 1 night in Aug 2025

10/10 Excellent

adriana magdalena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel. Personal muy amable
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay alimentos deliciosos y excelentes en toda la extensión de la palabra. La habitación preciosa. La cama súper cómoda. La vista hacia la selva, El personal muy atento. El servicio de 10! Relación costo beneficio 10 de 10.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

adrian hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo genial solo la alberca demasiado caliente su agua
Stayed 1 night in Aug 2025

10/10 Excellent

Ninfa

Stayed 1 night in Aug 2025

10/10 Excellent

Reyna, nacajuca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta mas variedas de platllos en el menu
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Muy bonito, solo que falló la luz pero rápido lo arreglaron
Stayed 1 night in Jul 2025

10/10 Excellent

Kenia Isabel

todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

Jesús

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mario Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
Stayed 2 nights in Aug 2025

10/10 Excellent

alfredo Ulixes

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien. Solo falta un poco más de personal
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones agradables y cómodas. Buen trato de los empleados.
Stayed 1 night in Aug 2025

8/10 Good

Patricia del Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiente tranquilo

Ambiente tranquilo, habitación limpia y cómoda, personal agradable.
Stayed 1 night in Aug 2025

8/10 Good

Alma Eréndira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy bonito, pero en el restaurante me estaban cobrando la cuenta de otro cliente, tengan cuidado además de que el platillo llegó incompleto y me hicieron un cobro de 1,000 extras porque se manchó un poco la almohada por el tinte del cabello que llega a quedar, se me hizo excesivo, para que no se pinten el cabello cerca de la fecha de sus vacaciones, sin detalles que en este tipo de hoteles no deberían suceder
Stayed 3 nights in Aug 2025

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estadía! Lo recomiendo ampliamente
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Travelled with partner
Es una construcción nueva. El restaurante podría mejorar.
Stayed 2 nights in Aug 2025

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es muy buena, son amables y accesibles.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ma. Del Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Ana karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y tranquilo
Stayed 1 night in Jul 2025