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Hotel Misión Palenque

4.5 star property
Family-friendly 4.5-star hotel with outdoor pool

Choose dates to view prices

Photo gallery for Hotel Misión Palenque

Outdoor pool
Lobby
Property grounds
Outdoor dining
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Spa
  • Pool
  • Parking included

Explore the area

Map
Periférico Oriente s/n, Palenque, CHIS, 29960
  • El Panchán
    ‪18 min walk‬
  • Misol-Ha Waterfalls
  • Aluxes Eco Park
    ‪6 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪7 min drive‬

Room options

View all photos for Room (Dog Friendly)

1 bedroom, down comforters, pillowtop beds, in-room safe

Room (Dog Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Preferencial)

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed (Preferencial)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Preferencial)

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Preferencial)

  • Sleeps 4
  • 2 Double Beds

About the area

Palenque

City center stay.Stay at this Palenque hotel and you'll be within half a mile (1 km) of Museo Del Textil and 2 miles (3 km) of El Panchán. Palenque National Park and Museo de Sitio Palenque are also within 6 miles (10 km).

What's nearby

  • Museo Del Textil - 8 min walk - 0.7 km
  • El Panchán - 18 min walk - 1.5 km
  • Aluxes Eco Park - 6 min drive - 5.4 km
  • Palenque National Park - 8 min drive - 7.2 km
  • Palenque Archaeological Zone - 13 min drive - 10.8 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive

Restaurants

  • ‪Asadero el Amigo - ‬11 min walk
  • ‪Café de Yara - ‬14 min walk
  • ‪La Terraza - ‬14 min walk
  • ‪Restaurante Xkatsime - ‬11 min walk
  • ‪El Marino - ‬10 min walk

About this property

Hotel Misión Palenque

Family-friendly 4.5-star hotel with outdoor pool
Hotel Misión Palenque offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a sauna are also featured at the luxury Hotel Misión Palenque. Valet parking is free.

This 4.5-star Palenque hotel is smoke free.

  • 208 guestrooms or units
  • 2 levels
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Misión Palenque offers 208 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature down comforters. 23-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, Spanish

Similar properties

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  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.4 out of 5, Excellent, 594 reviews
Hotel Villa Mercedes Palenque

Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 23-inch LED TV with cable channels

Bedroom

  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 400 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Pet fee: MXN 400 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mision Hotel Palenque
Mision Palenque
Mision Palenque Hotel Palenque
Palenque Mision Hotel
Mision Palenque Hotel
Hotel Mision Palenque
Mision Palenque
Hotel Misión Palenque Hotel
Hotel Misión Palenque Palenque
Hotel Misión Palenque Hotel Palenque

Hotel Misión Palenque Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 202 out of 539 reviews
Rating 8 - Good. 232 out of 539 reviews
Rating 6 - Okay. 69 out of 539 reviews
Rating 4 - Poor. 23 out of 539 reviews
Rating 2 - Terrible. 13 out of 539 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ROBERTO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very helpfull and kind
Stayed 3 nights in Mar 2024

8/10 Good

Friederich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Awesome grounds but beds need upgrading

The location of this hotel is great, as well as the grounds! Rooms are large and well appointed except for the beds...the mattress need to be upgraded. They are hard and feel old tech...providing low quality rest. Although we had superb service in our room, other rooms in our group did not...of course we where there during the week after x-mas and the hotel was packed...this caused customer service to suffer specially at restaurant and bar. Overall we would return and recommend this hotel when you visit Palenque!
Stayed 3 nights in Dec 2021

6/10 Okay

Pedro

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Malisimo el trato en recepción, una señorita en reservaciones. Además muy caro para lo que se ofrece.
Stayed 3 nights in Dec 2021

4/10 Poor

maria elena

Stayed 1 night in Sep 2021

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and near from downtown
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food was nosotros great small portions,
Stayed 5 nights in Apr 2021

10/10 Excellent

mayra

Travelled with family
Liked: Cleanliness, staff & service
great atmosphere!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the monkeys howling in the trees outside the hotel...at 6AM. :-)
Stayed 2 nights in Feb 2021

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad internet

Everything das cool. Ckeck Inn was quick. Internet was very bad
Stayed 2 nights in Jan 2021

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like evrething the people, clean, ansdbso confortable
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
AC was too loud and temperature didn’t stay on. Also, we were walking up at 2 AM in the morning but I love monkey noise
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was nice, spacious, and clean. The road coming in to the hotel was atrocious. I mean if your charging that much for a hotel stay then at least fix your damn roads leading up to the place. Also the front desk staff was very rude and unwelcoming. I had better service from the bartender and that is just sad.
Stayed 1 night in Jan 2020

10/10 Excellent

Fenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Un General very good
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness

Hotel Mision Palenque

We used it as our base for traveling in Chiapas and Tabasco...very nice room and pool...the restaurant was great and the servers were very professional, especially Xavier! Highly recommended!!
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of town. A great place to relax after mmany days on the road
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After visiting the ruins I liked the spacious grounds and the proximity to town, we had to walk about 5 blocks to get to the main plaza. The pool area was nice and my daughter and I enjoyed lounging in the hammocks listening to the howler monkeys in the surrounding jungle. We did a temescal which was an interesting experience. The menu had a good selection, I chose to try some of the traditional Chiapas dishes. The staff was helpful and my daughter had a chance to practice her Spanish.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean comfortable 👌
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property. Far from the restaurant area. Reception did not speak English.
Stayed 1 night in Nov 2019