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Marriotts Shadow Ridge - 1 Bedroom
*** Sanitation/Cleaning Update ***
Over the next few months, when guests are in hotels within the Marriott portfolio, they will notice a number of additions to our cleaning regimen designed to set an even higher standard of cleanliness for the hotels. Marriott is rolling out enhanced technologies, including electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces throughout the hotel periodically.
BEYOND WORDS.
Offering the best hospitality, Marriott's Shadow Ridge focuses on the ideas of luxury, pleasure, enjoyment and experiences for the family to feel right at home. Enjoy an all-suites resort that caters to your every need! This spacious 1 Bedroom Villa is approximately 825 sq feet, 1 King Bed in the master bedroom, 1 Queen Sleeper sofa within the living room, 1 Bathroom, Full kithcen. Max occupancy is 4. Private Areas sleeps 2.
Notice:
All our luxury resorts use a system called Allocate Upon Arrival which means the actual suite you will be assigned to is given upon check-in. These photos are a combination of all the different suites on site. If you have a floor, unit or building number that you would like to stay in, please do not hesitate to ask. The full-time on-site reservation check-in staff is happy to do their best to accommodate your request. Please note since we do not place you in an exact unit and this is done by the front desk staff, we cannot guarantee the requests, but will do our best to make sure they are accommodated. If your reservation is more than 4 nights you may be assigned to a new suite for housekeeping purposes. Keeping our suites up to luxury standard is our top priority.
The person checking in must be 21 years of age (or older). With this notion, please prepare a VALID ID and credit card in your name. A $100 Pre-Authorization from any major credit card upon checking in is required. After purchase you will receive an email confirmation showing your name on the reservation as the guest checking in within 14 days of check in date. Please bring a valid form of Picture ID. However, if you would like to change the name of the person checking in after you have provided this information, there will be a $99.00 name change fee. Any damages will be charge upon check.
The check- in time is 4 p.m. ET, and check-out time is 10 a.m. ET. The nearest airport to Marriott's Shadow Ridge is Palm Spring Municipal Airport which is 7 miles by car respectively.
Please note by reserving this listing you are opting in to our "Upgrade Policy." If an upgrade for a larger unit, or a higher quality resort within the vicinity of your current property becomes available, we will automatically upgrade your property to ensure your stay is just that much better free of charge! Now if you would like to opt out of our "Upgrade Policy" please make sure to let us know!
NOTE:
Depending on the length of your stay and due to the fact that resorts do not clean the suites daily, you may be upgraded to a larger suite during your stay with us.
Hence, if you have any concerns, our office hours are always open 24 hours to respond to your requests. For here at Marriott's Shadow Ridge, we ensure that your stay is comfortable and well-served to your satisfaction.
*** Resort Fee ***
No Resort Fee.
*** Parking Policy ***
No parking fee.
*** Pet Policy ***
No pets allowed.
*** Smoking Policy ***
No smoking inside, including electronic cigarettes.
Worst experience. A few days before our trip the host canceled us via messages. It being coachella weekend, we had to scramble and find a different property. Our reservation was never considered "cancelled" on Vrbo and was still listed as a "booked" reservation. Hence why I am able to write this review. Technically if the reservation is canceled on Vrbo, we would have been notified via email AND guests aren't prompted to write a review. I myself am a short term rental host and know the back end of how everything works. Third party and property owners should take accountability and not take advantage of a busy weekend like Coachella just to make profit. You are better than that.
Property great! Cleanly, spacious, awesome accommodations! However, upon check-in front desk said stay was 4 days, not 2 and that credit card would have to stay on file. Upon letting property management team know, they said you could stay for 2 extra nights for free due to mix up. Therefore, left personal items and valuables in room to gather in afternoon while still leaving on 2nd day only to be called (in the middle of an event) to say that security would be entering and removing our items. When reaching out to the host immediately for clarification, they pretended they did not say what they said even with saved screen shots and proof of previous statements made. Unacceptable customer service with no accountability taken.