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Copthorne Hotel Palmerston North

4.0 star property
Hotel perfectly located for exploring Palmerston North

Choose dates to view prices

Photo gallery for Copthorne Hotel Palmerston North

Building design
Bar (on property)
1 bedroom, in-room safe, desk, iron/ironing board
Family Room | Private kitchen
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View in a map
110 Fitzherbert Avenue, Palmerston North, 5301
  • Place, Palmerston North Convention Centre
    ‪6 min walk‬
  • Place, The Square
    ‪6 min walk‬
  • Place, Centrepoint Theatre
    ‪8 min walk‬
  • Airport, Palmerston North (PMR-Palmerston North Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(53 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Twin Room

  • Sleeps 2

View all photos for Superior Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Family Room

1 bedroom, in-room safe, desk, iron/ironing board

Family Room

  • Sleeps 2

About the area

Palmerston North

Heart of Palmerston North.Within a 10-minute walk of this West End hotel, you'll find The Square and Palmerston North Convention Centre. City Library and Te Manawa are also within half a mile (1 km).

What's nearby

  • Palmerston North Convention Centre - 6 min walk - 0.6 km
  • The Square - 6 min walk - 0.6 km
  • Centrepoint Theatre - 8 min walk - 0.7 km
  • New Zealand Rugby Museum - 13 min walk - 1.1 km
  • Arena Manawatu - 16 min walk - 1.4 km

Getting around

  • Palmerston North (PMR-Palmerston North Intl.) - 12 min drive

Restaurants

  • ‪Ocggi Sushi - ‬4 min walk
  • ‪The Brewers Apprentice - ‬7 min walk
  • ‪Lone Star - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Robert Harris - ‬5 min walk

About this property

Copthorne Hotel Palmerston North

Hotel perfectly located for exploring Palmerston North
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness center, a library, and a garden are also featured at the business-friendly Copthorne Hotel Palmerston North. Free self parking is available.

This Palmerston North hotel is smoke free.

  • 76 guestrooms or units
  • 6 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Palmerston North offers 76 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Breakfast available
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All Standard Rooms are located directly outside of the the main building.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses wind and solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Reviews

Copthorne Hotel Palmerston North Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 402 out of 1002 reviews
Rating 8 - Good. 367 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Easy online booking, walking distance to shops, great view from the room, restaurant if desired.
Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff made the experience much more pleasurable place was clean and tidy will defiantly be staying here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Dale

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Was disappointing to see how rundown the grounds were. Room very clean and staff very good. Guess it’s a sign of the times
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catch up with family

Great hotel for convenience & overall amenities. Spacious room with everything we need.
Stayed 2 nights in Jul 2025

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Convenient to city centre.

Stayed 1 night in Aug 2025

6/10 Okay

Jess

Business traveller
Disliked: Staff & service
The remote for the TV didnt work so I spoke to reception who said they would sort it. I waited 2hrs then went to bed. I mentioned it when I checked and and all the receptionist said was "Oh, thats a shame". Pretty disappointed.
Stayed 1 night in Aug 2025

6/10 Okay

Carol

Travelled with family
There was no hot water which sounds like a common problem there
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
We were only there one night but found staff and room just lovely, the young girl in the bar was such a friendly and helpful person - it was all great!!
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Stayed 1 night in Jul 2025

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Tawhai

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great and helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Stayed 1 night in Jul 2025

10/10 Excellent

Sally

Stayed 1 night in Jun 2025

10/10 Excellent

DHAVAL

Stayed 1 night in Jun 2025

10/10 Excellent

D

Stayed 2 nights in Jun 2025

8/10 Good

simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok
Stayed 1 night in Jun 2025

8/10 Good

Cath

Liked: Cleanliness, staff & service, property conditions & facilities
I was quite disappointed I could not have a snack or drink from the room. Apparently the mini bar idea was cancelled over Covid. This should be reinstated as I know it is a welcome treat and convenience for being in your room especially when you do not have transport and the weather is terrible.
Stayed 1 night in Jun 2025

8/10 Good

Winette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, everything I needed for a one night stay
Stayed 1 night in Jun 2025

4/10 Poor

Trevor, Matamata

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Tv and phone don’t work properly and staff did nothing about it. There’s a fan in the bathroom that can’t be turned off. Very annoying
Stayed 1 night in Jun 2025

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, amenities
Good rooms very tired need a revamp
Stayed 1 night in Jun 2025

6/10 Okay

Bernice

Business traveller
Liked: Cleanliness, staff & service
Normally stay here and have excellent stay but after trying to shower that night no hot water, AC that only trickled out heat on full! and no spare blanket so doubled over duvet to warm. Lovely clean rest of facilities and staff very friendly. Will give another chance as hope only one off.
Stayed 1 night in Jun 2025

10/10 Excellent

Saimoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a weekend getaway. Rooms were nice and clean and service from reception was amazing. I love how there’s a locked carpark just feels a little bit more safer. Super close to all shops bars and cafes
Stayed 3 nights in Jun 2025