See all properties
Entire chalet

ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill

Ski-in/ski-out chalet near Panorama Mountain Ski Area

Choose dates to view prices

Photo gallery for ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill

Interior
Exterior
Outdoor spa tub
Terrace/patio
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Entire chalet

4 bedrooms6 bathroomsSleeps 16

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
Panorama, BC
  • Place, Panorama Mountain Ski Area
    ‪1 min walk‬
  • Place, Village Gondola
    ‪3 min walk‬
  • Place, Silver Platter
    ‪6 min walk‬

Room options

About the area

Panorama

Near the slopes.Within a 10-minute walk of the chalet, you'll find Village Gondola and Silver Platter. Panorama Mountain Ski Area and Toby Chairlift are also within half a mile (1 km).
View more Chalets in PanoramaOpens in a new window

What's nearby

  • Panorama Mountain Ski Area - 1 min walk - 0.0 km
  • Village Gondola - 3 min walk - 0.3 km
  • Toby Chairlift - 6 min walk - 0.5 km
  • Silver Platter - 6 min walk - 0.6 km
  • Red Carpet - 11 min walk - 0.9 km

Restaurants

  • ‪T Bar & Grill - ‬7 min walk
  • ‪Cliffhanger Restaurant - ‬4 min drive
  • ‪Picnic Café - ‬7 min walk
  • ‪Alto Kitchen & Bar - ‬5 min walk
  • ‪Jack Pine Pub - ‬5 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill

Experience the ULTIMATE in mountain LUXURY: Stunning 5,000 sq2 Contemporary Home features 20’ ceilings and a wall of windows with majestic views of the Purcell Mountains.

It’s the CLOSEST house to the hill - feel the village vibe and soak in the atmosphere - you’ll be in the HEART of Panorama Village!

• 4 Br + 6 Ba provide comfort and privacy
• PRIVATE Hot Tub, Pool Table, Home Theatre
• 1-min WALK to Main Lodge & Chairlifts

Plus COMPLIMENTARY access to ALL Panorama Resort amenities.
_______________________________________________________________________

We’ve designed our home to be the ULTIMATE dream family vacation home with tons of SPACE and AMENITIES for families to gather, relax and have fun.

Air-Conditioned 4 Br with 4 ATTACHED Ba + Two ½ Baths comfortably sleeps 12 – 16:
. . . Master Bedroom (Loft): King Bed
. . . Bedroom #2 (Basement): King Bed
. . . Bedroom #3 (Basement): 2 King Beds
. . . Bedroom #4 (Basement): 3 Double/Twin Bunk Beds + 3 Single Beds

• 3 Living Areas to gather yet have separation
. . . Main Living Room with FIREPLACE
. . . Loft Area with Pool Table and a FIREPLACE
. . . Basement Home Theatre Area with FIREPLACE

• Fully STOCKED Gourmet Kitchen and MASSIVE Dining Area
• 2 Large Decks with panoramic mountain views
. . . 35,000 BTU BBQ with Outdoor Sitting area + Firepit + Awning
. . . Covered Lower Deck with Outdoor Sitting + Firepit + Hot Tub
_______________________________________________________________________

AMENITIES
• HOT TUB (7-Person)
• Games Area:
. . . Pool Table

• Home-Theatre Area
. . . 85” Smart TV + Dolby Atmos Surround Sound
. . . Large comfortable sectional

• Home office Area
• 2 Fire Pits + 5 Fireplaces!
_______________________________________________________________________

Perfect “in the heart of Panorama” Location:
• Ski In/Ski Out: 1-min WALK to Chair Lifts & Main Lodge
• 1-min WALK to Panorama Hot and Cold Pools
• 1-min WALK to all restaurants and shops
• 5-min DRIVE to Greywolf Golf Course
_______________________________________________________________________

COMPLIMENTARY access to ALL Panorama Resort amenities:
• Panorama Pools in Upper Village:
. . . A warm pool and two hot tubs
. . . Large cold pool with a wading area and waterslides
. . . Dry Sauna
• Toby Swimming Pool: A cold pool with a large sun deck
• Outdoor Horsethief Hot Tubs
• Gym, Tennis & Basketball Courts, Mini Golf, Skating Rink

NOTE:
● We CATER to families; others please send a request to book
● 10:00 PM noise restrictions apply

Similar properties

Exterior
Embarc Panorama
Panorama
  • Pool
  • Gym
  • Parking available
  • Business services
4.8 out of 5, Exceptional, 317 reviews
The price is CA $224
CA $294 total
includes taxes & fees
Jun 22 - Jun 23
Embarc Panorama

Property amenities

Beach

  • Beach nearby

Ski

  • Cross-country skiing nearby
  • Optional ski privileges
  • Ski-in/ski-out access
  • Snowboarding nearby

Pool/Spa

  • Communal pool
  • Heated pool
  • Hot tub
  • Sauna

Internet

  • Available in the accommodation: Free WiFi

Parking and transportation

  • Car recommended
  • Onsite parking options include a garage

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 4 bedrooms
  • Bedsheets provided

Bathroom

  • 6 bathrooms
  • Hair dryer
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room
  • Separate dining area

Entertainment

  • Smart TV
  • Stereo

Outdoor areas

  • Balcony
  • Barbecue grill
  • Firepit
  • Garden

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Desk
  • Desk chair
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board

Location highlights

  • In a rural location
  • In a village
  • In the mountains
  • Near a health/beauty spa
  • Near the bay
  • Near the marina
  • On a lake
  • On a river

Things to do

  • Arcade/game room
  • Bicycles
  • Billiards/pool table
  • Boat
  • Golf
  • Gym
  • Heated pool
  • Kayak
  • Optional golf privileges
  • Optional ski privileges
  • Ski-in/ski-out access
  • Snow sports gear
  • Tennis
  • Water sports equipment
  • Basketball nearby
  • Birdwatching nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Swimming nearby
  • Theme park nearby
  • Wildlife walks nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher
  • Deadbolt lock

General

  • Bicycles
  • Garden
  • Housekeeping (on request)
  • Property located in a resort

Policies

Check-in

Check-in time starts at 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Rules

Upon booking, an electronic guidebook will be emailed to you with all the details for your stay.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock in each accommodation.

Property Registration Number STR 93-25, PM081002138

Property is also known as

118581

Frequently asked questions

Does ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill have an airport shuttle?

Airport shuttle services are not available at this chalet.

How much does it cost to stay at ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill on Jun 15, 2026 start from CA $735, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill offer free breakfast?

This chalet does not offer free breakfast.

Is there a casino at ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill?

No, there is no casino at this chalet.

What time is check-in at ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill?

Check-in begins at 5:00 PM.

Is there free parking at ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill?

Free parking is not available at this chalet.

Does ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill have a pool?

Yes, there's a heated pool.

Does ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill have a spa?

There are no spa services available at this chalet.

How close is ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill to downtown Panorama?

This chalet is 0.1 mi away from Panorama.

ICONIC Eagle Lodge | Pool + Private Hot Tub | Ski In/Out – CLOSEST House to Hill Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 64 out of 69 reviews
Rating 8 - Good. 2 out of 69 reviews
Rating 6 - Okay. 3 out of 69 reviews
Rating 4 - Poor. 0 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

9.8/10

Cleanliness

Reviews

Verified

10/10 Excellent

Denise T.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This was our second stay at this home and we can’t wait to stay again. The host is very responsive, the home is perfect for large groups with everything you could need.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Enny V.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We had all the correct info from the host, the house was very well maintained, lots of space, super clean and the location was ideal!!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Michael K.

Liked: Cleanliness, check-in, communication, location, listing accuracy
From the absolutely impeccable house to the amazing location... this was absolutely a dream vacation. I can not say enough about the owner, the communication, the promptness all of which made the process seamless and the vacation that much more enjoyable. I can not wait until the next time and you should have zero reservations spending an amazing holiday here!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

David P.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Location was as stated. It would not be possible to stay in a house closer to the hill. 2 minut walk to the ski lodge.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mary W.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Eagle Lodge was the perfect size and location for our family of 12.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Troy A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome place and location

Place is great for families great location close to everything would stay again it’s awesome!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

John S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Iconic Eagle Lodge

We have rented this property several times as it has a great location and easily accommodates our large family. The Owners are exceptional, and easy to deal with.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Mike B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Highly recommended

Our stay for Thanksgiving at this location was exactly what we wanted. Beautiful home, great location and easy access to hills, hiking and other activities.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Jeanelle R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Stay

Arrived in Panorama with no power because of a massive snow storm. Owners were able to help us and our family get settled safely. Great stay overall.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Trena M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wedding group

The house was perfect for a large group, lots of space for everyone. The house needs a new coffee pot, and the patio fire tables didn’t work and no propane in the outside heater.
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Nichelle W.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This was a very beautiful and quiet home with lots of space for everyone to relax to watch movies to soak in a hot tub to cook around the big beautiful kitchen island or sit around the big dining room table or in the big open spacious living room with lots of seating for all.Additionally there was a pool table to play pool, many board games around and an office nook for computer. The area was off season so most of the local businesses were closed but the hot pools remained open and are located across the road and we could walk there easily. We had all ages from infants to older adults and everybody found space and options for entertainment. Some people went biking. It was just a great overall space to hold a family gathering, and the house were very accommodating and kind had no problems with them Whatsoever.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Michael P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing

We do an annual golf trip in panorama and we always stay at this property. Everything is amazing. 5 stars for all categories
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Adam C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Luxury

The pictures don't do the place justice, it was incredible. There is so much seating, the kitchen is giant (2 dishwashers and 3 sinks...). The location is amazing too. If you are looking to splurge and got a big group, you won't be disappointed.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

kyle k.

Liked: Cleanliness, check-in, communication, location, listing accuracy

25th Annual Panorama Vacation

Having stayed at many different properties over the past two decades at Panorama, I would have to say this is at the top of the list. Location,location,location. If you have small kids or elderly, this house makes it easy for your team captain or trip organizer. If you know, you know and that is priceless.The house is beautiful, not many like it on the hill. You will not be disappointed !
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Dave B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Vacation

The property is very impressive and well located in the resort. The issues that did exist were communicated to the host and some were addressed. The host was very accommodating and responded quickly. The beds and duvets were very comfortable and cozy, well stocked with games and puzzles, the wood fireplace was lovely and the pool table was fun to play. Overall a nice place to stay, best for 3 couples to share the cost.
Stayed 7 nights in May 2024
Verified

6/10 Okay

Peter D.

Liked: Cleanliness, check-in, communication, location

House is wonderful and great layout and location. Property manager and owner was very responsive.

As expected. Good.
Stayed 6 nights in Dec 2022
Verified

10/10 Excellent

Denise T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing mountain location

We were two families with teenage boys. This location was perfect for us to get access to the ski hill. Home was beautiful and well stocked. So much room, way too much for the six of us but what can you do!Beds and linens were all in good shape.Only complaint would be the remotes and Tvs. Most remotes didn’t work and there were no spare batteries that we could find. Couldn’t cast to the master bedroom tv. Minor issue considering we were there to enjoy the outside but it’s worth a mention so hopefully next visitors don’t have the same issue.Hope to return!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Andrea W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Location - steps to the lift!

We loved staying in this house. It was beautiful, well-equipped, and fit our large family group perfectly! We loved how close it was to the ski hill. My two young kids (5 and 1.5 years) were excited about all the toys and games in the house. The hot tub was a lovely treat at the end of the ski day. Our only issue with the house was that things were sometimes hard to find (the kitchen was large, and finding what was needed often required opening multiple cupboards and drawers). We also had some difficulty connecting to the entertainment system, which the owner was very helpful and responsive to resolve. We recommend this home to others and hope to have the opportunity to stay here again one day!
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Matt C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Trip

The house is amazing for hosting a large group of people and the proximity to the ski hill is awesome. We had a wonderful time. This was our second stay here and there were a few things lacking this time - no firewood was a major disappointment, hot tub was not full or clean we had to have someone come and fix that, one dishwasher was broken which was very inconvenient for a large group, microwave didn't work and had to be replaced, not enough dish soap or dishwasher pods. Overall, great stay but small things that really make a difference were lacking. For the amount of money spent, attention to small details are important.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Chrissy V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Huge house!

The house was amazing! The fact that Every bedroom had its own bathroom was great for each family we went with. Super close to the pools and the hill if we were there when the hill was open that would have been really nice! I asked the owner if they had games in the house which they replied no, so we brought our own but they actually had lots of games to play. Also asked if they had spices and they said only salt and pepper but had more than that. Would be nice if they had some toys for kids to play with to keep little ones busy! Lots of space in the house so wouldn’t be a problem to store some so people didn’t have to bring a lot to keep the kids busy. We brought some but after two days they were bored of their own toys.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Krista C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location!

You can't beat this location! It's literally across the street and up a flight a stairs to the chairlift. The house is quite big! Bathrooms in the shared bedrooms are awkward because they are not in a separate room and the shower doors are glass. Also, we didn't have enough hot water for everyone to shower in our group each day and this was over a 6 hour time period! We were a group of 12; 8 adults and 4 teens. Water pressure in the kitchen sink was not great either. Pots and pans could also use and update. Would definitely return though!
Stayed 4 nights in Jan 2023
Verified

8/10 Good

David L.

Liked: Cleanliness, location, listing accuracy

A super home and location, with a few bugs to work out

We really enjoyed the house. Very usable kitchen and bbq. Plenty of bathrooms. Excellent proximity to the Panorama ski hill and RK Heliski. There was no welcome manual explaining how to use the many features of the house (like the TVs and many remotes). We did contact the owner for this, but, were directed to discuss it with the handyman. This has been re-discussed with the owner who promises that a new manual is on the way. We eventually did find the two garage door remotes, but not where they were supposed to have been left for us and one did not work. The REAL fireplaces are great. Hot tub was a big hit. Hot water for showers, however, ran a bit scarce at times. A few issues with sound from the master suite being heard in the bunk bedroom. Really a great place.
Stayed 9 nights in Feb 2023
Verified

10/10 Excellent

Darlene T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Ski in/Ski out home

We rented this property with 4 families (15 people total). Everything was as promised in the listing. We did have a few small Issues and would like to share so people know: Firewood is not provided for the big beautiful fireplaces and it is not available for purchase at Panorama, we were able to go to Inveremere and buy some. With the TVs I don’t know if we were doing something wrong, but it seemed like it wanted us to sign into our own streaming service but we couldn’t get them to work. The door code reader on the front door would not work but we could get in through the garage. The owner was very friendly and helpful and when one of our party couldn’t find her phone at the end of the stay, he arranged shipping it back to her when the cleaners found it. We were very happy with our stay and look forward to staying there again.
Stayed 3 nights in Jan 2023
Verified

6/10 Okay

Robert M.

Liked: Cleanliness, check-in, location
Disliked: Listing accuracy

Needs repairs

The location is great and the house is amazing with lots of space for relaxing for a large group but it suffers from.lack of maintenance. At the price of this place things should be in tip top shape. Only half the house had air conditioning...only 1 heat pump of 2.heat pumps.worked and living room temperatures rose to 30Deg C.(86F) in the afternoon. 2 of the basement bedrooms did not have airconditioning. We were in the middle of a heat wave. The kitchen fridge did not cool below 7 Deg C (45 F) meaning many trips to the garage where the other fridge was located. We realized this at 10pm on the day of arrival when we found out that our food was warm. These temperatures were checked with a thermapen instant read thermometer and at no time did it get any colder during our stay. The garage fridge tended to freeze the food. The wine fridge in the kitchen did not work. Only one of the 2 dishwashers in the kitchen worked. We had looked forward to 2 dishwashers as we had 11 family members including 4 toddlers.There was another one in the basement but not convenient. The large Gas BBQ had to be lit with a wand and blowing as the starters did not work for the main burners only the back burners used for a rotisserie. Shy, the host was easily available by message and supplied extra supplies on request. She had indicated that a maintenance person would be by on Monday to look into the appliance and aircoditioning problems but this never occured.
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Arlene

Liked: Cleanliness, location
Disliked: Communication

Very Over Priced House Panorama

When we arrived at the property, the Cleaners advised us we were suppose to get a late checkin. We were told by the ad and the owner 4pm checkin as normal. But now They tell us they are not responsible for clean up not done. This was inappropriate and rude! Totally unexceptable! Property is Suppose to be a 5Star House per owner, and for the price we paid, this was inappropriate.. Only 2 dish towels, no dish racks, for 5 days for 15 of us, dryer was left full of at least 14 very wet bath towels which we were left to monitor and fold, we weren't told where keys were to use front door & door to garage until we asked, the ad sed were fireplaces, but just a few logs, then owner finally sed "he had smoke problems in one of his other properties" What does that have to do with us? No instructions left for any use. Now he doesn't supply wood. He shouldn't be advertising fireplace if he doesn't want guests to use fireplace. No instructions for steam room. The weather was very Cold and there was lots of very snowy days in our 5 day stay. No one came to shovel. We had to shovel every day ourselves in order to move our vehicles and to use the outside door. No caretake came by with kleenex, hand soap, dish towels, firewood, nor do any shoveling? House was roomy and conveniently located for skiing but we were very disappointed in the owner not following through with any help for us. We never got what we paid for at all. We would appreciate a substantial refund overall and all the cleaning costs. Thank you
Stayed 5 nights in Dec 2022