After a day on the snow, enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other facilities, including a health club. At the end of the day, order aprĂšs-ski drinks at the aparthotel's bar.
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. This ski aparthotel also offers a complimentary children's club and an outdoor tennis court. Free self parking is available.
Smoking is allowed in designated areas at this 3-star Panorama aparthotel.
I liked the amenities but I didnt like when I book through Expedia for Toby Creek/Horsetheif Condos and the facility change it at checkin. Very disappointing, staff is also very rude, not very accomodating. She keeps telling that its an Upgrade but I didnt ask for Upgrade? She keeps arguing. I wonder why is she working at Front Desk Help? Worst experience ever with Customer Service.
Very nice resort. Love the ski in, ski out, so convenient. Also enjoyed the hot tubs. The ski hill is fantastic with such a large variety of runs. Enjoyed having lunch at the chalet at the summit. They have everything you need within the resort.
No BBQ - Strong smell of food - Kitchen in bad conditions
Hi there
We are very disappointed with our rental. We arrived last night and the unit had a very strong smell of food, we canât sleep very well because of this. Today after we came from the pool, we wanted to cook our dinner and the BBQ has a lock and also donât have propane. As you see on my messages, I sent an email to you July 6th asking about the bbq , I didnât receive any answer but I made a call two days after and a lady on the phone told me that according to the information the unit has a bbq. We brought all our food to make a bbq every day and now we are looking for a restaurant and we have to take our food back to home
Addition to this, the kitchen has all the utensils in very bad condition, old and the pots are badly washed, we had to wash them again.
It has been a very bad experience, we come here every year and this one has been the worst service we have received for the price that we paid.
Listing was incorrect, they had us booked in the upper village (which would have been closer to the ski lift) but we were staying with friends that were in the lower village so that's where we wanted to be. Had to call the resort and hotels.com but they were very accommodating and re-booked it for us (thankfully there was room). Crystal at Panorama was very nice and likely fixed this booking for us.