Ratings based on 417 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 24, 2023 on Hotels
Comment from Hotel Management
Apr. 28, 2023 by Béatrice , Hotel Management
Cher client,C'est toujours un plaisir d'avoir un retour positif de nos clients .Nous espérons que vous pourrez profiter cet été de notre Rooftop , lors d'un de vos prochains séjours parisiens.Nous vous souhaitons une belle journée,
by A traveller
Posted Oct. 28, 2022 on Expedia
Pros:
Location was near the gare de lyon station.
Staff was excellent and helpful
Cons:
Breakfast was under expectation for 18.50 euros a person you could get a meal from the cafes near the the hotel
by A traveller
Posted Sep. 12, 2021 on Expedia
Clean and comfortable room - no complaints.
Comment from Hotel Management
Sep. 12, 2021 by Béatrice / Executive Assistant , Hotel Management
Dear Guest,
It is very satisfying for us to know that you have enjoyed our hotel and our services. Thank you very much for posting your review.
Our entire team will be very happy to welcome you back to our hotel!
Best regards,
by A traveller
nice room but ..reception can be better
Posted Jan. 25, 2021 on Hotelsthe first reception hostess was rude and we ask her to repeat every single sentence she said (even ask to switch to english and she refused). the second one was super friendly and nice.
the water came out yellow in the bathtube. it looks like they changed the pipes recently but no one warned us.
we rang on departure but no hostess came after 10ish minutes.
Comment from Hotel Management
Feb. 16, 2021 by Charlotte Chef de Réception, Hotel Management
Thank you for your feedback.
Please accept my sincere apologies for these incidents.
Regarding the orange water, we had technical work and change the piping which caused a small flow.
We apologize for your departure. In the morning we are also at the breakfast service. I apologize for the wait.
However, I hope you have had a pleasant stay.
Hoping to see you again.
Kind Regards.
by A traveller
Posted Oct. 22, 2019 on Hotels
Comment from Hotel Management
Oct. 26, 2019 by Charlotte Chef de Brigade, Hotel Management
Merci pour votre retour très satisfaisant.
A bientôt.
by A traveller
Great place to stay
Posted Oct. 11, 2019 on Hotelswe were moved as I requested a quiet room with no comment or problem. The room was small but comfortable.
Excellent location in an interesting area.
The deal I had secured meant that I was spared the scary prices on the screen at arrival!
Comment from Hotel Management
Oct. 23, 2019 by Charlotte Chef de Brigade, Hotel Management
Thank you so much for your excellent comment.
Hope to see you next time.
by A traveller
Posted Sep. 27, 2019 on Hotels
Comment from Hotel Management
Oct. 7, 2019 by Charlotte Chef de Brigade, Hotel Management
Bonjour,
Merci pour votre note. Au plaisir.
by A traveller
Big rooms
Posted Sep. 17, 2019 on HotelsVery spacious for a Paris hotel!
Comment from Hotel Management
Sep. 24, 2019 by Charlotte Chef de Brigade, Hotel Management
Hi, Thanks a lot for your comment.
That a pleasure.
Regards
by A traveller
Posted Aug. 19, 2019 on Hotels
Comment from Hotel Management
Aug. 24, 2019 by Béatrice , Hotel Management
Dear Guest
Thank you so much to give us your advice about your stay.
We hope to welcome you soon!
Have a lovely week-end,
Best regards
by A traveller
Nice Stay
Posted Jun. 25, 2019 on HotelsVery clean room with nice staff and breakfast! Also we enjoyed the quiet location near many cafes. Highly recommend!
Comment from Hotel Management
Jun. 29, 2019 by Charlotte Chef de Brigade, Hotel Management
Dear Alina,
Thank you very much for your comment. This is a pleasure for all staff.
We hope to see you soon in Paris.
Best Regards.
