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Novotel Pekanbaru

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Novotel Pekanbaru

Exterior
Outdoor pool
Front of property
Superior Room, 2 Single Beds
Breakfast (IDR 108900 per person)
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • PoolPoolPool
  • GymGymGym
  • LaundryLaundryLaundry

Explore the area

Map
Jalan Riau No 59, Pekanbaru, Riau, 28154
  • Popular LocationCiputra Seraya Mall2 min walk
  • Popular LocationPekan Baru Mall4 min drive
  • Popular LocationSKA Mall5 min drive
  • AirportPekanbaru (PKU-Sultan Syarif Qasim II Intl.)30 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

7.7/10 Good
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | View from room

Superior Room, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property
Swiss Belinn SKA Pekanbaru
Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (26)
The price is CA $53
per night
CA $65 total
includes taxes & fees
19 Jun - 20 Jun
Swiss Belinn SKA Pekanbaru

About the area

Pekanbaru

In Pekanbaru .With a stay at this Pekanbaru hotel, you'll be steps from Ciputra Seraya Mall and within a 10-minute walk of Raya Mosque. Balai Adat Daerah Riau and Riau Cultural Park are also within 2 miles (3 km).

What's nearby

  • Ciputra Seraya Mall - 2 min walk
  • Pekan Baru Mall - 4 min drive
  • SKA Mall - 5 min drive
  • Great Mosque of An-Nur - 5 min drive
  • Riau University - 7 min drive

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 30 min drive

Restaurants

  • Kedai Kopi Kimteng Mal Ciputra Seraya - 3 min walk
  • Warung Merry - 4 min walk
  • Kedai Kopi Serasi 88 - 2 min walk
  • KFC - 2 min walk
  • Cabe Merah - 3 min walk

About this property

Novotel Pekanbaru

4-star guestrooms with free WiFi
Novotel Pekanbaru offers its guests a children's pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 10549 square feet (980 square meters) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Novotel Pekanbaru. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Pekanbaru hotel.

  • 150 guestrooms or units
  • 15 levels
  • Meeting rooms
  • 10549 sq ft of conference space
  • 980 sq m of conference space
  • Built in 2015
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Pekanbaru offers 150 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Pekanbaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Indonesian

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: IDR 108900 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 108900 per person
  • Airport shuttle fee: IDR 100000 per room (one-way)
  • Rollaway bed fee: IDR 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Novotel Pekanbaru Opening May 2016 Hotel
Novotel Pekanbaru Opening May 2016
Novotel Pekanbaru (opening March 2016)
Novotel Pekanbaru Hotel
Novotel Pekanbaru (Opening May 2016)
Novotel Pekanbaru Hotel
Novotel Pekanbaru Pekanbaru
Novotel Pekanbaru Hotel Pekanbaru

Novotel Pekanbaru Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 87 reviews" "
Rating 8 - Good. 31 out of 87 reviews" "
Rating 6 - Okay. 12 out of 87 reviews" "
Rating 4 - Poor. 5 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee Chien

Stayed 1 night in Feb 2024

10/10 Excellent

Thian Chye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable and conveniently located next to Ciputra Mall
Stayed 1 night in May 2023

10/10 Excellent

Windra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and friendly staffs!
Stayed 3 nights in Jun 2022

10/10 Excellent

Lee Chien

Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

imelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to hotel whenever I'm in Pekanbaru to visit relatives. Great room and amenities and friendly staffs!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Room lighting should be brighter otherwise rooms are clean and worth the price
Stayed 1 night in Jan 2020