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Hamilton Princess & Beach Club - a Fairmont Managed Hotel

4.5 star property
4.5-star beach resort with 2 outdoor pools

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Photo gallery for Hamilton Princess & Beach Club - a Fairmont Managed Hotel

Private beach nearby, white sand, free beach shuttle, beach cabanas
Property video
5 bars/lounges, poolside bar
Exterior
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included

Explore the area

View in a map
76 Pitts Bay Road, Pembroke Parish, HM 08
  • Place, Front Street
    ‪7 min walk‬
  • Place, Hamilton Ferry Dock
    ‪7 min walk‬
  • Place, Fort Hamilton
    ‪18 min walk‬
  • Airport, St. George's (BDA-L.F. Wade Intl.)
    ‪20 min drive‬

Room options

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking

5 bars/lounges, poolside bar

Fairmont Gold, Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Luxury King

Shower, designer toiletries, hair dryer, bathrobes

Fairmont Luxury King

9.0 out of 10
Wonderful
(41 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Fairmont)

Room, 1 King Bed, City View (Fairmont)

Room, 1 King Bed, City View (Fairmont)

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Pool Side King, Overlooks Infinity Pool

Premium bedding, in-room safe, desk, iron/ironing board

Signature Pool Side King, Overlooks Infinity Pool

9.0 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Harbor View, Separate Living Room

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Harbor View, Separate Living Room

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont, Luxury Room, 2 Double Beds, Bay View

Premium bedding, in-room safe, desk, iron/ironing board

Fairmont, Luxury Room, 2 Double Beds, Bay View

8.8 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Double Beds

View all photos for Fairmont Gold, Room, 1 King Bed, Club Lounge Access, Harbor View

Premium bedding, in-room safe, desk, iron/ironing board

Fairmont Gold, Room, 1 King Bed, Club Lounge Access, Harbor View

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Garden View

8.2 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Harbor View (Sofa Bed)

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds, Harbor View (Sofa Bed)

8.8 out of 10
Excellent
(6 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, 2 Bathrooms, City View (Sofa Bed)

Junior Suite, 1 King Bed, 2 Bathrooms, City View (Sofa Bed)

Junior Suite, 1 King Bed, 2 Bathrooms, City View (Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View, Garden Area (Near pool. Separate Living Room)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Garden View, Garden Area (Near pool. Separate Living Room)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Garden View, Garden Area (Near pool. Separate Living Room)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Garden View, Garden Area (Near pool. Separate Living Room)

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold, Double Room, 2 Double Beds, Club Lounge Access, City View

Fairmont Gold, Double Room, 2 Double Beds, Club Lounge Access, City View

Fairmont Gold, Double Room, 2 Double Beds, Club Lounge Access, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Fairmont Gold, Suite, 1 King Bed, Balcony, Harbor View

LCD TV, DVD player

Fairmont Gold, Suite, 1 King Bed, Balcony, Harbor View

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 2 Double Beds, Balcony, Harbor View

LCD TV, DVD player

Fairmont Gold, Suite, 2 Double Beds, Balcony, Harbor View

  • 67 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 1 King Bed, Balcony, Harbor View

Penthouse, 1 King Bed, Balcony, Harbour View

Penthouse, 1 King Bed, Balcony, Harbor View

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Harbor View (Patience)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Balcony, Harbor View (Patience)

  • 111 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Harbor View (Deliverance)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Balcony, Harbor View (Deliverance)

  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds, Poolside (Overlooks Infinity Pool)

Shower, designer toiletries, hair dryer, bathrobes

Signature Room, 2 Double Beds, Poolside (Overlooks Infinity Pool)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Balcony, Harbor View

Premium bedding, in-room safe, desk, iron/ironing board

Signature Room, 1 King Bed, Balcony, Harbor View

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Harbor View (Separate Living Room)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Harbor View (Separate Living Room)

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 2 Double Beds, Balcony, Harbor View

Premium bedding, in-room safe, desk, iron/ironing board

Signature Room, 2 Double Beds, Balcony, Harbor View

7.6 out of 10
Good
(4 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Fairmont, Room, 2 Double Beds, City View

Fairmont, Room, 2 Double Beds, City View

Fairmont, Room, 2 Double Beds, City View

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 2 Bathrooms, Poolside (Infinity)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, 2 Bathrooms, Poolside (Infinity)

  • 86 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms, Harbor View (Pitts Bay)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, 2 Bathrooms, Harbor View (Pitts Bay)

  • 86 sq m
  • Harbor view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Fairmont Gold, Suite, 2 Bedrooms, 2 Bathrooms, Harbor View

Premium bedding, in-room safe, desk, iron/ironing board

Fairmont Gold, Suite, 2 Bedrooms, 2 Bathrooms, Harbor View

  • 100 sq m
  • Harbor view
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Fairmont Gold, Signature Suite, 1 King Bed, Club Lounge Access, Bay View

Premium bedding, in-room safe, desk, iron/ironing board

Fairmont Gold, Signature Suite, 1 King Bed, Club Lounge Access, Bay View

  • 64 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, 2 Bathrooms, Harbor View (Marina)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, 2 Bathrooms, Harbor View (Marina)

  • 66 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds

View all photos for Fairmont Gold, Signature Suite, 2 Bedrooms, 2 Bathrooms, Bay View

Premium bedding, in-room safe, desk, iron/ironing board

Fairmont Gold, Signature Suite, 2 Bedrooms, 2 Bathrooms, Bay View

  • 96 sq m
  • Harbor view
  • Sleeps 6
  • 2 King Beds

About the area

Pembroke Parish

Heart of Pembroke Parish.Within 9 miles (15 km) of this resort, you'll find Fairmont Southampton Golf Club and Gibb's Hill Lighthouse. Also within 9 miles (15 km) are Horseshoe Bay and Bermuda Perfumery.
View more Resorts in Pembroke ParishOpens in a new window

What's nearby

  • Front Street - 7 min walk - 0.7 km
  • Hamilton Ferry Dock - 7 min walk - 0.7 km
  • The Birdcage - 9 min walk - 0.8 km
  • Bermuda National Library - 9 min walk - 0.8 km
  • Fort Hamilton - 18 min walk - 1.5 km

Getting around

  • L.F. Wade Intl. Airport (BDA) - 33 min drive

Restaurants

  • ‪The Pickled Onion - ‬8 min walk
  • ‪Casey's Bar - ‬9 min walk
  • ‪Crown & Anchor - ‬1 min walk
  • ‪Miles Market - ‬3 min walk
  • ‪Mad Hatters - ‬10 min walk

About this property

Hamilton Princess & Beach Club - a Fairmont Managed Hotel

4.5-star beach resort with 2 outdoor pools
Unwind on the private white sand beach, located just 11 miles away. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hamilton Princess & Beach Club - a Fairmont Managed Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. This luxury resort also offers a health club, a hot tub, and a sauna. You'll have access to the health club at a partner property. Self parking is free.

This 4.5-star Pembroke Parish resort is smoke free.

  • 380 guestrooms or units
  • 2 buildings
  • 5 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Hamilton Princess & Beach Club - a Fairmont Managed Hotel offers 380 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

LCD televisions come with premium cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

View from property
The St. Regis Bermuda Resort
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 276 reviews
The price is CA $717
CA $921 total
includes taxes & fees
Jan 9 - Jan 10
The St. Regis Bermuda Resort

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 39 for adults and USD 21 for children
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's club
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • In-room dining only
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 20 2025 to February 20 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 1 (weight limit: 24 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 12 per person, per night
  • Resort fee: USD 17.88 per person, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 21 for children
  • Airport shuttle fee: USD 65 per person (one-way)
  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hamilton
Fairmont Hamilton Princess
Fairmont Princess
Fairmont Princess Hamilton
Fairmont Princess Hotel
Fairmont Princess Hotel Hamilton
Hamilton Fairmont
Hamilton Fairmont Princess
Hamilton Princess
Princess Hamilton
The Fairmont Hamilton Princess Bermuda
The Fairmont Hamilton Princess Hotel Hamilton
Hamilton Princess Beach Club Fairmont Managed Hotel Pembroke
Princess Beach Club Fairmont Managed Hotel
Hamilton Princess Beach Club Fairmont Managed Pembroke
Princess Beach Club Fairmont Managed
The Fairmont Hamilton Princess
Hamilton Princess Fairmont Ma
Hamilton Princess Beach Club a Fairmont Managed Hotel
Hamilton Princess & Beach Club - a Fairmont Managed Hotel Resort

Hamilton Princess & Beach Club - a Fairmont Managed Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1005 reviews
Rating 8 - Good. 174 out of 1005 reviews
Rating 6 - Okay. 65 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained hotel. Friendly and professional staff. Great choice of dining options. Fabulous room overlooking the infinity room. Very well designed and spacious room. Superbly comfortable bed.
Stayed 4 nights in Oct 2025

10/10 Excellent

SOFYA, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very elegant so as the staff and all was great!! And our flight was delayed for a day due to hurricane and as a decent hotel i was refunded for the first night which says a lot!!! Thanks and hope will be back soon!! PS The beach club is amazing!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Radu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Felt like a princess.
Stayed 6 nights in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant, attentive and helpful. The Jitney to the beach club was convenient. The restaurants on site were all good and the hotel is convenient to Hamilton restaurants and shopping. The room was fine but lacked drawer space to store clothes. I would certainly recommend the Hamilton Princess to anyone looking for a nice beach vacation with great dining options.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So love the Hamilton Princess!!
Stayed 6 nights in Sep 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Eban

Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

James, Pine Brook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the Hamilton Princess!! Beautiful hotel, super friendly staff, great location!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Sep 2025

8/10 Good

Antonio Joao Ribeiro

Stayed 4 nights in Sep 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Aug 2025

10/10 Excellent

Ozge

Stayed 9 nights in Aug 2025

10/10 Excellent

Robert P, Little Elm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful resort. Absolutely loved staying here with my husband.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Stayed 5 nights in Sep 2025

10/10 Excellent

Arielle

Stayed 3 nights in Aug 2025

10/10 Excellent

Rondell

Liked: Cleanliness, staff & service, property conditions & facilities
This was quite an experience. I loved everything about this hotel. I will definitely be back and also have been telling my friends about the excellent accommodation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful and very clean. However I believe the staff are the crown in the jewel. We booked Fairmont gold and let me tell you it’s worth the upgrade. The staff and concierge are the most friendly and helpful people you could ever encounter. Rolley, george Pascoal and Peter started our days with a smile. They are always looking to make sure you have everything you want and more. Not to forget Alisha at the gold desk who also goes above and beyond to make your stay go well..we took advantage of the shuttle to go to the private beach which was dreamy and then of course the infinity pool onsite. At both locations we never had a problem finding chairs and an umbrella. being in Hamilton is a plus since you can easily walk to the shops and many restaurants
Stayed 7 nights in Aug 2025

10/10 Excellent

Wilkin, Jonesborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is the outstanding point that you notice at this resort. The employees just can’t do enough to help you out. As per negatives,some of the rooms seem to be getting a little worn and it was hard to get housekeeping service, as it was spotty even after making several calls. Some of it was held standing when they finally got there and some, mediocre. Location and food were truly outstanding. Intrepid was especially outstanding, and the seafood dish we had therewas probably the best we’ve ever tasted.
Stayed 6 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend the Princess for anyone that would like a quick walk to downtown Hamilton (Front St. + The Ferry). Very friendly staff, made check-in/out very easy. Cabs available right outside the door + rent a mini-car, and Water sports right there. We went last week or August, so the the complimentary shuttle to the private beach was not every 30 min as I've read, but instead they post the shuttle schedule: early, 12, 2:15, 3:45, last one back at 6. The private beach was nice, but just a cove. I blew up my floatie and just floated around, but it was nice to have a bathroom, drinks & eats after... We went once and that was good enough. The salt, heated, infinity pool was a great spot to lounge at the hotel + the hot tub. Overall - just excellent. Appreciated the upgrades we got for my wife's birthday and then again for our anniversary. Thank you Princess! Hopefully we'll be back!
Stayed 7 nights in Aug 2025

6/10 Okay

Johnelle

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
The property was not worth what was paid for and it needs to be renovated, as it is very dated.
Stayed 6 nights in Aug 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Christopher Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Eman, Newton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Princess! The hotel itself is a museum of modern art. It's beautiful, convenient, staff were overall very friendly. We'd definitely consider going back there again.
Stayed 5 nights in Aug 2025