Ratings based on 72 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
2.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great stay
Posted Mar. 17, 2024 on HomeAwayThe team was fantastic!! Beautiful property. They were a super understanding and accommodating team! William was extremely welcoming and hand great recommendations, Jorlan found the coolest wildlife on the hike, and Anderson was extremely attentive.
This place was a sanctuary and for those who are just looking to relax and experience the rainforest for all it’s glory.
Thank you!!
by A traveller
A truly amazing and memorable experience
Posted Feb. 18, 2024 on HomeAwayI cannot say enough about the quality of experience our family had at Princesa de la Luna.
We had our family of 17 ranging in age from 4 to 70 for my father's 70th birthday. The accommodations suited our family of 6 children and 11 adults perfectly with each small family having their own rooms. The property layout embraces the jungle experience with open air seating, kitchen and dining, incredible views and short, but somewhat technical, walks to 2 separate swimming locations.
While all of this was incredible, what really sets this place apart from others I have visited is the quality and kindness of the staff. William and the staff are a group of wonderful individuals! We did the adventure tour on the property with our whole group and William led us through the jungle explaining what different plants were and letting us taste different fruits and herbs. We then hiked into a waterfall and down through the creek to the natural swimming pool where there was the option for a therapeutic mud bath.
William and the staff also cooked every morning and night for our entire group and every meal was incredible. They even roasted a pig on the open wood fired oven for my father's birthday dinner complete with cake.
by A traveller
20 Seniors
Posted Feb. 11, 2024 on HomeAwayThis place was such an adventure and way out of our comfort zone! We all had a spectacular stay. Chef William and his staff could not have been any more accommodating! Food was excellent! He was absolutely the best, and Anderson was darling.
This is not a place for people looking for a plush place. This is very rustic and outdoorsy. The adventure tour they offer is not for sissies! Great fun and very challenging.
The cabins were very much like the pictures and everyone felt comfortable and loved how they were all very unique. New pillows would have been nice. I think all 20 of us would definitely recommend your place for anyone who wants an adventure!
by A traveller
Great location with bad hygiene
Posted Dec. 20, 2023 on HomeAwayGood:
1. William, the guy manages the property is a great guy. He speaks good english and is always available for any questions.
2. Location and the greenery on the property is great and well maintained.
Bad:
1. The whole building is old(ancient) and bad here. Very Bad hygiene everywhere in the building.
2. The pics on the website are misleading. It’s not the same as the reality. I think the pics were taken when the property is new.
3. *Dead bugs everywhere. On the bed, sheets, furniture.*
4. Stinky fabric furniture/couch. Couldn’t sit for a min. It had dead bugs on it. I have pics and videos.
5. No access to laundry but you can give your dirt cloths and they will do the laundry.
6. Had plumbing issues but they managed to fix it.
7. Bathroom are not in good condition but can get the bare minimum job.
8. I’m not certain but I think they don’t wash/change the sheets when the guests leave. I observed while checking out. They simply make the bed with the old sheets.
I’ll NOT recommend this property but if they take care of the hygiene issues then it will be a great place to stay.
Comment from Hotel Management
Feb. 12, 2024 by VrboOwner, Hotel Management
Difficult guests.... we have made a great effort regarding cleanliness and the sheets are clean , this is unfair .. the whole presentation of the property is excellent ....the fotos are up to date....there is no misleading info......
by A traveller
La Fortuna Adventure
Posted Oct. 18, 2023 on HomeAwayFirst time to Costa Rica, La Fortuna was our first stop. We hoped for a rain forest adventure nesr the volcano and it was better than we hoped. The overall property is spread out. We had 5 seperate rooms/bungalows to choose from. It slept our party of 12 very comfortably. William is a great host. You must take his waterfall tour, and allow the staff to make breakfast. The breakfast was outstanding and very affordable. We had William cook for us one night, that was also outstanding. William also helped set up some of our tours and for a small fee, drove us in their van. All of the services made for an exceptional stay. The beds and bungalows are a little dated, but that is part of the ambience, our entire group loved it.
by A traveller
Unique Experience in the Rain Forest
Posted Jul. 30, 2023 on HomeAwayOur family, which includes six adult children, stayed at Princessa de la Luna the first week of July, 2023, and we had a great experience !
The ecolodge is nestled in acres of rainforest but getting into town was just a few minutes away. We never tired of sitting on the large decks, and looking out over the tree tops at the Arenal volcano, with toucans nibbling berries just a few feet away. The adventure tour on the property, which was led by William, who is the caretaker at the property, was a great hike, including down a steam and to a waterfall. William was fantastic, taking us everywhere we wanted to go, suggesting excursions, restaurants and generally being a guide to everywhere and everything ! If you are looking for a unique place to stay in La Fortuna then look no further
by A traveller
Family of 15 from Central Pennsylvanis
Posted Jul. 28, 2023 on HomeAwayTremendous! Jungle surroundings with modern amenities. William & his staff treated us like “Kings & Queens.” Woke up to toucans in the morning. Service, food & recommendations were all “spot on”. Thanks for taking care of our 3-generation family of 15.
by A traveller
Beautiful Private Oasis
Posted Jul. 2, 2023 on HomeAwayThe property is absolutely beautiful, and the staff was very helpful. The food was good. Highly recommend the waterfall tour on site. The only unexpected part was it is a bit of a trek to both pools, but they are absolutely beautiful and secluded in nature. A great bar/restaurant just opened during our stay across the street, would recommend making a walking path directly to the restaurant in the future.
Comment from Hotel Management
Jul. 4, 2023 by VrboOwner, Hotel Management
We cover all transport options to from Airports or whereever ..... Our Roast Pig Special is popular with many groups ...Thank You ..
by A traveller
Posted Jul. 1, 2023 on Expedia
William deserves 5 stars! He is an absolutely amazing host, very knowledgeable and super nice. Everything he recommended was an absolute blast. The wildlife around the property is amazing and we saw toucans every morning. The adventure tour is amazing. The amenities are very run down though. Lots of repairs and maintenance are needed. The rooms are very basic and bathrooms definitely need an upgrade.
by A traveller
Toucans in the jungle
Posted Jun. 26, 2023 on HomeAwayWe drive from Liberia airport to princesa de la Luna. It was quite a long windy drive. Once we arrived William was quick to greet us and had a lovely dinner ready. He was very helpful and kind. The property and rooms were what we expected. It could use some remodeling in the bathrooms and such. It was nice having a bar across the street. Once at the property everything was an easy drive to see: arenal hike, mistico, sky adventure, ect
Comment from Hotel Management
Jul. 4, 2023 by VrboOwner, Hotel Management
The Adventure Tour at Princesa is unique and worth doing first morning after breakfast ....and William gives good advice for other activities nearby ...Best wishes
