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SureStay Studio by Best Western Pensacola

2.5 star property
Hotel near University of West Florida in Pensacola

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Photo gallery for SureStay Studio by Best Western Pensacola

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | Private kitchen
Reception
Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)
Lobby
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Kitchen
  • Gym
  • Pet-friendly

Explore the area

View in a map
7230 Plantation Road, Pensacola, FL, 32504
  • Place, West Florida Hospital
    ‪2 min drive‬
  • Place, Cordova Mall
    ‪4 min drive‬
  • Place, University of West Florida
    ‪7 min drive‬
  • Airport, Pensacola, FL (PNS-Pensacola Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Pensacola

Near the airport.You'll be within half a mile (1 km) of University Town Plaza and 2 miles (3 km) of West Florida Hospital with a stay here. Pensacola State College and Cordova Mall are also within 3 miles (5 km).

What's nearby

  • West Florida Hospital - 2 min drive - 2.1 km
  • Cordova Mall - 4 min drive - 5.0 km
  • Pensacola State College - 4 min drive - 5.0 km
  • Ascension Sacred Heart Pensacola - 5 min drive - 4.6 km
  • University of West Florida - 7 min drive - 6.4 km

Getting around

  • Pensacola Station - 8 min drive
  • Pensacola Intl. Airport (PNS) - 13 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Bubba's 33 - ‬13 min walk
  • ‪Taqueria El Asador - ‬16 min walk

About this property

SureStay Studio by Best Western Pensacola

Hotel near University of West Florida in Pensacola
SureStay Studio by Best Western Pensacola offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly SureStay Studio by Best Western Pensacola also features barbecue grills, a picnic area, and a fireplace in the lobby. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Pensacola hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 8 buildings
  • Meeting rooms
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 0.01 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open March 01 and close October 31.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 455 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 92 out of 1003 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Stayed 1 night in Jun 2025

2/10 Terrible

Abigail, Moscow

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
50 Shades of Nope We booked a room listed as family-friendly, for 3 people and were welcomed with exactly 2 of everything—2 forks (no spoons!), 2 tiny bowls, 2 chairs, 2 cups, 2 hopes, 2 dreams. It felt like we were intruding on a romantic getaway meant for a couple with small appetites. The couch was a battered relic of better times and that was all before we discovered The Stain. Yes, that kind of stain. There was no hand soap. Anywhere. We were just raw-dogging germs. The listing also said paper towels would be provided. Adorable. Not only were there no paper towels, but when we asked, they casually informed us they “don’t provide those anymore.” A corner of the bed had been chewed—and we are praying to every deity that it was by a pet. Judging by the 2 pieces of mysterious kibble in the freezer, we wouldn’t be surprised if it still lives there. The kitchen provided us with dirty pans, and utensils that had clearly been used. Even the floor was specifically, a gritty, sandy, unclean one. The bathroom door wouldn’t even latch. And the complimentary breakfast? Was… not. Now, for the grand finale: on the last night, our toilet decided to re-enact Old Faithful. It gurgled, clogged, and completely surrendered. When we notified the front desk, we were handed a plunger that was so dysfunctional it probably belongs in a modern art exhibit. The toilet won. We accepted defeat. And just to seal this unforgettable experience, the comforter had blood on it. That’s not a typo.
Stayed 3 nights in Jun 2025

10/10 Excellent

elizabeth, Round rock

Stayed 1 night in Jun 2025

8/10 Good

Samuel, Laredo

Travelled with family and small children
It was relatively good and easy access to restaurants. Didn't like that the rooms smelled a bit and floors were extremely dirty.
Stayed 1 night in Jun 2025

2/10 Terrible

Wendy

Travelled with family, Travelled with family and small children
Had this booked but when we arrived in the lobby for check in, the smell was so terrible we decided to stay elsewhere, it was so bad.
Stayed 5 nights in Jun 2025

10/10 Excellent

Star

Stayed 4 nights in Jun 2025

2/10 Terrible

Rocquail

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

Good price

Overall, it was not a bad place to stay near the beach at a cheaper price.
Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs renovation. Room garbage and sheets still outside room when we checked in at 10pm.
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Stayed 1 night in Jun 2025

6/10 Okay

Emmanuel

Travelled with family and small children
Liked: Amenities
I didn’t like the the room we had the couches had stains and the floor was soft where it felt like you were going to fall thru..
Stayed 2 nights in Jun 2025

4/10 Poor

Patricia

Business traveller, Travelled with partner
The place was filthy. Breakfast was toast and coffee. Not worth getting up for. It was a non-smoking room but reeked of cigar smoke. The sheets looked like they had not been changed. I would never stay there again.
Stayed 1 night in Jun 2025

6/10 Okay

Randy

Liked: Staff & service, room comfort

Okay

Check-in was quick, however, the first room they gave us smelled of smoke. He moved us to a different room. That being said several hours later, someone was knocking at our door. He had the same key. Apparently the lobby people did not log that they changed rooms on us. Two phone calls after that from the front desk asking who is in the room.
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Staff & service
Stayed 4 nights in Jun 2025

8/10 Good

Kenesha

Disliked: Cleanliness
Overall a decent stay. Rooms could have been a little cleaner. Tv, mirrors, and drawers were dusty. Also no continental breakfast. Breakfast was cheap ( cereal, toast bread, and yogurt). But would book again if I had too
Stayed 2 nights in Jun 2025

6/10 Okay

Louise

Disliked: Staff & service
Cute little ‘apartments’ road was terrible in and out. Phone didn’t work, internet didn’t work, remote for the tv worked 1/2 the time. Breakfast was horrible. No place to sit and offered nothing good to eat. Was clean and had good amenities. Not able to use the pool or hot tub but looked nice.
Stayed 4 nights in Jun 2025

4/10 Poor

Elaine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was worn with scuffs on the floor & table. It had a funny smell. I had to go to the desk to get toilet paper because there was none. There was ONE plate, one bowl & forks. NO other dishes or cooking utensils. Overall, it was a pretty grim atmosphere. On the other hand, the AC worked well and it was quiet.
Stayed 1 night in Jun 2025

4/10 Poor

Kadeen

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room layout was good, but what made it a subpar experience was the mold in the vents. It made the whole room smell dank. I couldn't get the smell out due the windows not being able to open. I tried to request another room, but it was fully booked or didn't have the amenities I needed.
Stayed 3 nights in Jun 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great for the family price was even better
Stayed 1 night in Jun 2025

10/10 Excellent

kseniia

Travelled with group
Liked: Staff & service, room comfort
It was amazing. The hot tub didnt work is the only downfall but we still had an amazing stay
Stayed 1 night in May 2025

8/10 Good

Cristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfy
Stayed 3 nights in Jun 2025

10/10 Excellent

Tasha, Warren

Stayed 1 night in Jun 2025

6/10 Okay

Vivian

Business traveller
Disliked: Cleanliness
The place was good but not clean. I couldn’t walk in the room without socks.They only gave two towels for king size bed instead of 4 towels, the mattress didn’t have mattresses cover.there was only one toilet paper. In the room.
Stayed 2 nights in Jun 2025

8/10 Good

Zach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The limited breakfast is my only complaint, all the staff were extremely friendly!
Stayed 5 nights in May 2025