6/10 Okay
Suze C.
Nov 7, 2025
Unfortunately the cottage was really cold when we arrived. All heaters bar the lounge ones were turned off & lounge set at only 14. There was no sign of the information book for the cottage. We spent ages searching for this. In the end I rang the housekeeper's landline number as per the literature on the final advice from VRBO, as the mobile number quoted only had 10 digits. Could only leave a message. In the end I messaged the host direct who advised the housekeeper mentioned in the literature no longer worked for her! She would arrange for the new cleaner to bring round the book. This didn't arrive til the next day. There was no welcome gift at all as per the book (when it arrived the next day). The wi-fi number in the book (when it arrived) was wrong The cottage needs a serious deep clean. This comment appears many times in the 2 visitors' books left in the lounge.It is a great conversion but cold/unwelcoming & the list of dos & donts did not help.
Suze C.
Stayed 3 nights in Nov 2025
















