Note fondée sur 1 257 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Idéal
Publié le 12 nov. 2018 sur HotelsApparemment spacieux. Idéalement situé pour visiter Perth.
par Henri
sejour en ville
Publié le 9 juin 2016 sur Hotelssejour de 4 nuits. Agréable appartement. Bien équipé. Proche du centre ville et des parcs
par un voyageur
I would not recommend
Publié le 4 mars 2024 sur HotelsSadly this was not a good experience for us at Adina. The apartment was in a poor condition with cracked tiles, water damage, ill fitting doors, damp linen, soiled furnishings and very dirty balcony etc. whilst the room staff had tried to clean it in the time they had, the underlying cleanliness was very poor. I spent the first two hours cleaning on arrival - and sadly it got worse. On our first night the toilet overflow started at 3.20 AM and the carpet in the bedroom was soaking. The tumble drier didn’t work ( even the gaffer tape left to close the door failed). Max, house maintenance was brilliant and daily housekeeping was fine but the underlying issues were too great. Senior management didn’t seem to be bothered. I have stayed in many serviced apartment and this was bar far the worst. I would not recommend. Location for the conference area and CBD was ok. In an effort to say something positive, the iron was good!
Commentaires de Gestion de l’hôtel
5 mars 2024 par Adina Perth Team, Gestion de l’hôtel
Dear Anonymous,Thank you for taking the time to share your experiences of your recent visit to Adina apartment Hotel Perth. Your experience is very important to us, so with this in mind, please be assured that We are addressing all concerns internally to improve our services and communication. Your feedback is invaluable, and we sincerely apologize for falling short of your expectations. We truly hope to have the opportunity to welcome you back and provide the exceptional stay you deserve. Thank you for bringing this matter to our attention. Kind regards,Adina Perth Team
par un voyageur
Publié le 2 mars 2024 sur Expedia
Tiny car park
Commentaires de Gestion de l’hôtel
4 mars 2024 par Adina Perth Team , Gestion de l’hôtel
Dear Clive,We greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. Thank you again for proving us your insights. We hope to have the pleasure of welcoming you back very soon. Warm Regards, Adina Perth Team.
par un voyageur
長期滞在に良い
Publié le 28 févr. 2024 sur Hotelsエリザベスキーのバスステーション、船着場に近く、出かけるのに便利、道路は陸橋で渡れ、市内中心部へのアクセスも良い。
必要な設備は全て揃っているが、旧式で古い。清掃は日によって十分でないことがあった。
部屋は静かで快適、長期滞在に良い。
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Adina Perth Team, Gestion de l’hôtel
Dear 長期滞在に良い Let me take this opportunity to thank you for choosing to stay at Adina Apartment Hotel Perth, and for taking the time to provide us with your feedback.Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way.Your comments regarding the hotel location and rooms are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests’ satisfaction.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Adina Perth Team , Gestion de l’hôtel
Dear Annette,Thank you for providing us your insights. They enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. We hope to have the pleasure of welcoming you back very soon. Warm Regards, Adina Perth Team.
par un voyageur
Publié le 19 févr. 2024 sur Wotif
No water suppled to the rooms
No dish washing materials
No kitchen wipes
Commentaires de Gestion de l’hôtel
4 mars 2024 par Adina Perth Team , Gestion de l’hôtel
Dear Raymond,Thank you for taking the time to write a review about your recent stay. To ensure our guests enjoy a comfortable stay, our team is available all hours of the day and would have been able to arrange the necessary items for your room. Thank you again for the feedback and we hope to welcome you back soon. Warm Regards, Adina Perth Team.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
The location was great all covered walkways which makes it easy to get into the city on hot days
Commentaires de Gestion de l’hôtel
4 mars 2024 par Adina Perth Team , Gestion de l’hôtel
Dear Nazmun,We are delighted that you enjoyed our convenient location that suited to your needs. Thank you for choosing us and sharing your observations and comments. It was a pleasure to have you as our guest, and we look forward to seeing you soon.Warm Regards,Adina Perth Team.
par un voyageur
Perth holiday
Publié le 11 févr. 2024 sur HotelsGreat spot close to everything. Awesome apartment.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Adina Perth Team , Gestion de l’hôtel
Dear Scott,Thank you for taking the time to write us a review and to score us Perfect 10/ 10, what an encouragement for us! Your insights enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. We hope to have the pleasure of welcoming you back very soon. Warm Regards, Adina Perth Team.
par un voyageur
Publié le 6 févr. 2024 sur Expedia
This was our second stay at this hotel. It is very convenient for the CBD with friendly helpful staff who told us about the tree CAT buses in the city. An added benefit is the swimming pool which we used for a dip in the hot weather a couple of times. Works well for a visit to Perth and v convenient for the Convention Centre across the road.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Duty Manager, Gestion de l’hôtel
Dear Stephen,Thank you for taking the time to write such a fantastic review. It was lovely to welcome you both back, I’m so pleased you had such a wonderful time. I have shared your lovely review with the Adina team, its reviews like this inspire the team and make them feel so proud of what they deliver. We look forward to seeing you again.Warm Regards,SanketDuty Manager.
