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Sheraton Philadelphia University City Hotel

3.5 star property
3.5-star hotel near Drexel University

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Photo gallery for Sheraton Philadelphia University City Hotel

Exterior
Meeting facility
Meeting facility
Lounge
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3549 Chestnut St., Philadelphia, PA, 19104
  • Place, University of Pennsylvania
    ‪1 min walk‬
  • Place, Drexel University
    ‪2 min walk‬
  • Place, Children's Hospital of Philadelphia
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Lounge

Suite, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Philadelphia

Heart of Philadelphia.Within a 15-minute walk of this University City hotel, you'll find Drexel University and Children's Hospital of Philadelphia. University of Pennsylvania and Philadelphia Zoo are also within 2 miles (3 km).

What's nearby

  • University of Pennsylvania - 1 min walk - 0.0 km
  • Drexel University - 2 min walk - 0.2 km
  • Franklin Field - 6 min walk - 0.6 km
  • Hospital of the University of Pennsylvania - 9 min walk - 0.8 km
  • Children's Hospital of Philadelphia - 11 min walk - 1.0 km

Getting around

  • 36th St Portal Tram Stop - 1 min walk
  • Philadelphia University City Station - 12 min walk
  • Philadelphia Intl. Airport (PHL) - 14 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Haraz Coffee House - ‬2 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪New Deck Tavern - ‬4 min walk
  • ‪Louie Louie - ‬3 min walk

About this property

Sheraton Philadelphia University City Hotel

3.5-star hotel near Drexel University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Philadelphia University City Hotel. Parking is available for a fee.

This 3.5-star Philadelphia hotel is smoke free.

  • 1 building
  • 332 guestrooms or units
  • 20 levels
  • Meeting rooms
  • Built in 1974
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Philadelphia University City Hotel offers 332 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 5 2024 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 808699

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Zhiqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Give 4 star only due to construction
Stayed 1 night in Oct 2025

4/10 Poor

Aamna

Disliked: Amenities, property conditions & facilities
The hotel was under renovation and no amenities were available - I was not informed prior to booking the room which was at a premium rate as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went there for a medical procedure close by. Very helpful and condiderate.
Stayed 1 night in Oct 2025

10/10 Excellent

Shelan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
newly renovated
Stayed 1 night in Oct 2025

8/10 Good

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were only overnite
Stayed 1 night in Sep 2025

10/10 Excellent

Anjali

Stayed 1 night in Sep 2025

6/10 Okay

Azadeh

Stayed 1 night in Sep 2025

10/10 Excellent

Ofere

Stayed 1 night in Sep 2025

8/10 Good

Christine, McLean

Liked: Staff & service

4/10 Poor

Chantal

Stayed 2 nights in Aug 2025

8/10 Good

HAIHUA

Stayed 1 night in Aug 2025

4/10 Poor

Xinlan, Louisville

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I booked club level room, but no snack or water other than breakfast time!!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay at this hotel its under construction. Nose all day and night! and the staff is nasty
Stayed 1 night in Aug 2025

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this hotel, it’s under construction and the nose is all day and night. The staff is nasty
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Disliked: Staff & service, amenities, property conditions & facilities
The hotel has construction going on and the nose is all night and day. Warning do stay at this hotel and the staff are nasty
Stayed 1 night in Aug 2025

4/10 Poor

Amy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No restaurant, no morning coffee, no cold water when I went to get in the shower, but staff remedied this issue quickly. Key card never worked for the parking garage. Staff was gracious, major construction going on in the building. Room smelled very musty.
Stayed 1 night in Aug 2025

4/10 Poor

jeffrey

Disliked: Staff & service, property conditions & facilities
RUNDOWN DIRTY
Stayed 1 night in Aug 2025

2/10 Terrible

haibin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Justine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had a one night stay at the hotel they put us on the eighth floor when they had construction going on on the seventh floor. Evidently doing a total remodeling We were woken at 7 AM by scratching noises and then at nine the jackhammer went off.
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

2/10 Terrible

Gavin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They are doing a refurbishment while keeping the hotel open. This means LOUD drill during the day and ALSO loud noise at night.
Stayed 1 night in Aug 2025

2/10 Terrible

Rovie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

dan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at late night and fire alarm went off in the middle of the night for every single night we stayed.
Stayed 2 nights in Jul 2025