Ratings based on 860 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 18, 2024
No notice of the closure of the ramp off the interstate. When calling for directions the staff member had no idea how to direct us and left us hanging on the phone. Luckily we eventually figured out how to get to the hotel. It was 15 minutes later and the staff never came back on the phone, even to find out if we were ok or to say she was trying to get directions. Staff should have a better working knowledge of the area, street names etc…
Comment from Hotel Management
Jun. 20, 2024 by Mira Hinton, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I would like to apologize for failing to exceed your expectations with Comfort Suites. Your satisfaction is important to us as a valued Customer. We want you to know that we are addressing the issues and We are working on improvement of the property. We want you to experience the best value for your money.
by A traveller
Posted Apr. 5, 2024
Comment from Hotel Management
Apr. 9, 2024 by Mira Hinton, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A traveller
Posted Mar. 24, 2024 on Expedia
Very bad experience not safe at all
Comment from Hotel Management
Apr. 9, 2024 by Mira Hinton, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A traveller
Posted Mar. 23, 2024 on Expedia
Comment from Hotel Management
Apr. 9, 2024 by Mira Hinton, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A traveller
Posted Mar. 21, 2024 on Expedia
Comment from Hotel Management
Apr. 9, 2024 by Mira Hinton, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A traveller
Posted Mar. 20, 2024 on Expedia
Comment from Hotel Management
May 12, 2024 by Mira Hinton, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A traveller
Posted Mar. 19, 2024 on Expedia
Great location and nice staff
Comment from Hotel Management
Apr. 9, 2024 by Mira Hinton, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Apr. 9, 2024 by Mira Hinton, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A traveller
Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Apr. 9, 2024 by Mira Hinton, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A traveller
Posted Mar. 17, 2024 on Expedia
Was noisy, had to go get our clean towels after we requested them early in morning.
Comment from Hotel Management
Apr. 9, 2024 by Mira Hinton, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
