Holiday Inn Phoenix - Chandler by IHG

3.0 star property
3-star hotel in Ocotillo

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Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Exterior
Exterior
Meeting facility
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Place, Ocotillo Golf Resort
    ‪10 min walk‬
  • Place, Zelma Basha Salmeri Gallery
    ‪14 min walk‬
  • Place, IronOaks Fitness & Racquet Center
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(11 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Chandler

Ocotillo stay.Your stay at this Ocotillo hotel places you within 6 miles (10 km) of Chandler Fashion Center and Chandler Center for the Arts. Also within 9 miles (15 km) are Wild Horse Pass Motorsports Park and Phoenix Premium Outlets.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.9 km
  • Zelma Basha Salmeri Gallery - 14 min walk - 1.2 km
  • IronOaks Fitness & Racquet Center - 4 min drive - 3.1 km
  • Chandler Fashion Center - 8 min drive - 10.2 km
  • Wild Horse Pass Motorsports Park - 11 min drive - 15.4 km

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Intel - OC2 Cafe - ‬3 min drive
  • ‪Sidelines Grill - ‬3 min drive
  • ‪Green Corner Restaurant - ‬3 min drive
  • ‪Black Rock Coffee Bar - ‬4 min walk

About this property

Holiday Inn Phoenix - Chandler by IHG

3-star hotel in Ocotillo
Holiday Inn Phoenix - Chandler by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Phoenix - Chandler by IHG. For a fee, parking is available.

This 3-star Chandler hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1004 reviews
Rating 8 - Good. 222 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations with a comfortable bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't bring our dog this time. Didn't go into the Hot Tub, usually don't not a fan. Pool looked a little green so we passed on that as well. Room was nice but the carpet felt a little moist but I think that was from the AC that was blasting. In regards to the bathroom; there was water damage to the wall next to the tub and next to the toilet. On the bright side the bed was comfortable, we had a nice breakfast and we have no complaints.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Everyone was very polite and professional greeting me with a smile whenever I came in or leaving
Stayed 2 nights in Sep 2025

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

6/10 Okay

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Not horrible but not Great

Hot tub was cold, no extra linens , two towels only in a room rated for 4 people. The pull out bed wasn’t made and had crumbs on it. Used a crib and they didn’t provide sheets for the bed had to ask for more and go get it.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Stayed 1 night in Sep 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like having to pay $12 a day for parking and our door key cards kept malfunctioning - had to have them re set 3 times over our two day stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Travelled with family
Stayed 4 nights in Aug 2025

6/10 Okay

Pauline

Travelled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Wyatt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe and clean location. Staff was somewhat cold and stoic, but otherwise professional. Great surrounding areas and location.
Stayed 1 night in Aug 2025

10/10 Excellent

Tae Weon

Stayed 2 nights in Aug 2025

10/10 Excellent

tae weon

Business traveller
Stayed 10 nights in Aug 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient to Sun Lakes where my mom lives. There are food options within walking distance. I didn’t like that parking wasn’t free. Staff was excellent.
Stayed 2 nights in Aug 2025

8/10 Good

steve

Liked: Cleanliness
Staff was friendly and helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this property! I would definitely return. The staff was friendly. The room was nice. The pool was nice. The convenience was THERE! It was close to a lot of restaurants. The only thing I didn't like was the parking. You had to put a parkings pass in your window and I think there was an additional fee. Even the Breakfast was nice and tasty with real bacon!
Stayed 3 nights in Aug 2025

10/10 Excellent

Tae Weon

Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chicken was fantastic and the room was awesome

Stayed 1 night in Aug 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not spend much time at the hotel but while I was there, it was fine. Just wish they had breakfast included in the price. Other hotels in the area for the same price point do include it.
Stayed 4 nights in Aug 2025

10/10 Excellent

Destiny

Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025