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Holiday Inn Phoenix - Chandler by IHG

3.0 star property
3-star hotel in Ocotillo

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Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Meeting facility
Exterior
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Hot tub
  • Room service
  • Housekeeping

Explore the area

View in a map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Ocotillo Golf Resort
    ‪10 min walk‬
  • Chandler Fashion Center
    ‪8 min drive‬
  • Wild Horse Pass Motorsports Park
    ‪13 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.6 out of 10
Excellent
(10 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(37 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Chandler

Ocotillo stay.Your stay at this Ocotillo hotel places you within 6 miles (10 km) of Chandler Fashion Center and Chandler Center for the Arts. Also within 9 miles (15 km) are Wild Horse Pass Motorsports Park and Phoenix Premium Outlets.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.9 km
  • Chandler Fashion Center - 8 min drive - 9.8 km
  • Chandler Center for the Arts - 9 min drive - 9.4 km
  • Phoenix Premium Outlets - 12 min drive - 15.4 km
  • Wild Horse Pass Motorsports Park - 13 min drive - 15.4 km

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Black Rock Coffee Bar - ‬4 min walk
  • ‪Sidelines Tavern & Grill - ‬3 min drive
  • ‪McDonald's - ‬2 min drive

About this property

Holiday Inn Phoenix - Chandler by IHG

3-star hotel in Ocotillo
Holiday Inn Phoenix - Chandler by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Phoenix - Chandler by IHG. For a fee, parking is available.

This 3-star Chandler hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Free daily buffet breakfast

Hyatt Place Phoenix/Chandler-Fashion Center

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,017 reviews
The price is CA $142
CA $159 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 956 reviews
Rating 8 - Good. 212 out of 956 reviews
Rating 6 - Okay. 79 out of 956 reviews
Rating 4 - Poor. 37 out of 956 reviews
Rating 2 - Terrible. 34 out of 956 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Corrine, Kimberly

Stayed 3 nights in Jul 2025

10/10 Excellent

Ken

Stayed 4 nights in Jun 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place tostay

Everything wasgreat.
Stayed 3 nights in Jun 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. The manager was phenomenal.
Stayed 3 nights in May 2025

10/10 Excellent

Erena

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
$12 to park. Another way to get more money from you
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in May 2025

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I did not like that breakfast was not provided. We were only staying one night and neither of us are big eaters so we left left to get a more affordable meal.
Stayed 1 night in May 2025

10/10 Excellent

Marquis

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and peaceful. Great location.
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Sucked we had to pay extra for parking never had to at other properties
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Stayed 4 nights in May 2025

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Well maintained and great staff
Stayed 3 nights in May 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jun 2025

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremley rude . Ill not sya at that gotel afain. I also dobt think ill be using Expedia again either as no changes can be made after reservation is made. Life happens and sometimes thing change. This hotel would not allow any cganges and I was not told about parking!! Pay for parking? Never again. This hotel is in areaidential area. Down town i can see. This whole experience sucked!!!
Stayed 3 nights in May 2025

8/10 Good

Barb, Luxemburg

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Very clean and friendly. Was disappointed to find out upon arrival that there is a daily parking charge and that breakfast was not included for all guests. Both of these are fine but should be called out more clearly on the website.
Stayed 5 nights in May 2025

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Capatalism at its worst.

Added charge for parking, didnt know until check in. This is just petty and it will definitely be a factor in my decision for future hotel needs. Otherwise the stay was fine.
Stayed 1 night in May 2025

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2025

10/10 Excellent

Nicole

Stayed 3 nights in May 2025

2/10 Terrible

Walter

Travelled with family
Disliked: Amenities, property conditions & facilities
Dirty hotel
Stayed 2 nights in May 2025

10/10 Excellent

Chad, North Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Nice pool. Nice rooms
Stayed 1 night in May 2025

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and in great condition, I was surprised to be charged $12 a night to park our car though.
Stayed 2 nights in May 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025