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"Dislike run down interior of our room. The bathroom was the worst. Broken tissue holders, bad ugly wall patch jobs, no reading chair in room, chipped ... " More

By a verified traveller on Sun 24 Mar 2024

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Hotel Description

Hotel near Talking Stick Resort Amphitheatre in Tolleson

In Tolleson

Within 2 miles (3 km) of this Tolleson hotel, you'll find Talking Stick Resort Amphitheatre and Ashley Furniture HomeStore Pavilion. Also, Main Event Avondale is within 3 miles (5 km) and Salt River is within 6 miles (10 km).

Business services

A spa tub, free self parking, and laundry facilities are featured at this hotel. Traveling on business? Take advantage of the business center and WiFi in public areas. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $136* Per night/room 7 Apr. - 8 Apr.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Inns Tolleson ratings based on 45 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Premier Inns Tolleson

Everyone (24) Couples (6) Family (12)
3 out of 5
Dislike run down interior of our room. The bathroom was the worst. Broken tissue holders, bad ugly wall patch jobs, no reading chair in room, chipped paint in several places. Good: the TV and A/C worked. Shower water was hot. Ive stayed in motels that were nicer. Nothing is "Premier" about this place. I was in room 136

Posted by on 24 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by General Manager

Hello Ron, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

3 out of 5
Room needs a update

Posted by on 18 Mar. 2024

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Comment from Hotel Management

22 Mar. 2024 by General Manager

Hello Daniel, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

3 out of 5

Posted by on 3 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by General Manager

Hello Kristina,We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

3 out of 5

Posted by on 8 Feb. 2024

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Comment from Hotel Management

22 Mar. 2024 by General Manager

Hello Crystal, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

1 out of 5
Positive - air conditioner DID work as it was night and 85 degrees. Check-in staff great. Negative - double beds not queens. One mattress end of life sinks in middle. Noisy until after 11. Dog barking. Transients in neighborhood. Toilet didn’t flush. Needs paint or walls washed. Tub chips and rust. Foot prints around edge of car looking like someone scoping luggage rack. Would not recommend this hotel. One star.

Posted by , from seattle on 8 Oct. 2023

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Comment from Hotel Management

13 Oct. 2023 by General Manager

Hello Laura, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

5 out of 5

Posted by on 26 Sep. 2023

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Comment from Hotel Management

19 Oct. 2023 by General Manager

Hi Jesus,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

4 out of 5
Like everything except the dirty carpet.

Posted by on 26 Sep. 2023

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Comment from Hotel Management

28 Sep. 2023 by General Manager

Hello Jesus, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

1 out of 5
Lots of drugs and addicts in the area. Man was pooping next to a convenient store. Disgusting room !

Posted by on 5 Sep. 2023

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Comment from Hotel Management

6 Sep. 2023 by General Manager

Hello Ivan, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

1 out of 5

Posted by on 7 May 2023

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Comment from Hotel Management

27 May 2023 by General Manager

Hello DJ, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

5 out of 5
The property was well keep up because of the cost. Nice and warm welcome.

Posted by on 7 Apr. 2023

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Comment from Hotel Management

7 Apr. 2023 by General Manager

Hi Preston,Thank you for the 5-stars! Hope to see you again soon!

Property Features

Public spaces have WiFi for a fee. A business center and a meeting room are available. A spa tub, a vending machine, and multilingual staff are also featured at the business-friendly Premier Inns Tolleson. Self parking is free.

  • 132 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • ATM
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Premier Inns Tolleson offers 132 air-conditioned accommodations with complimentary toiletries. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30.00 per pet, per stay
  • Only cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 17
  • Only cats are allowed
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 4.99 per night (rates may vary)
  • Pet fee: USD 30.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Premier Tolleson
  • Premier Inns Tolleson Hotel
  • Premier Inns Tolleson Tolleson
  • Premier Inns Tolleson Hotel Tolleson

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.