You may request to be approved for either a RATE DISCOUNT or an EXCEPTION to any of our policies by following the instructions provided below. We will consider a RATE Discount and/or a POLICY EXCEPTION only if you message us BEFORE you book & specify the discount being requested and/or the policy exception you are requesting. You must also include in your request the following four (4) pieces of information:
The space
#1) Your legal name (no initials or nicknames);
#2) Your numerical age (25 years of age is our minimum)
#3) The city where you live (no local residents);
#4) The LAST FOUR (4) DIGITS ONLY of your ceII #
Note 1: We use the LAST FOUR (4) digits ONLY to set your automated 4-digit front door access code. In order to protect your dates immediately we will create a courtesy calendar dates hold until our Rental Manager is able to send you the discounted Special Offer to book.
Note 2: Approved discounts will be sent to you as a Special Offer to book.
(*) Pool may be optionally heated.
(*) Ask about custom bed set-ups.
Our Home: Our Windrose home is a gorgeous home on a corner lot featuring two master suites, modern appliances, and updated flooring throughout. Centrally located within minutes of Scottsdale Quarter, Kierland Commons, golf courses, and major freeways, our Windrose home is great for families or large groups.
Outdoors is a covered patio, putting green, outdoor pool table, basketball sport court, fire pit, available gas grill, palm trees that provide plenty of shade, an outdoor dining area, well-kept lawn, attached pool and spa with ample seating areas and lounge chairs, and ceiling fans to keep you cool on hot summer afternoons. Both master suites come with a king bed, wall-mounted TV, ceiling fan, new carpet, plenty of closet space, and direct access to the attached bathrooms.
We provide sporting equipment for the amenities at the property. Just bring your suitcase, friends and/or family and enjoy your stay!
INTERACTION WITH TRAVELERS: We are readily available to help with any aspect of your stay. We have also have employed a back-up professional support desk for the rare times when we are not available to assist you.
HOUSE RULES: Please read the following House Rules and you are asked to please not book our home if you are not comfortable with any of the following house rules.
Arizona state law §33-1806.01 / §33-1260.01 enables cities and HOA's to require that we obtain information about your group composition and vehicle data.
* We have set up an online portal to make the process of providing the required information easy and to take very little time.
* Occupancy Data Form completion, including occupant and emergency contact information, vehicle data, and acceptance of the host Terms of Occupancy are required within three days of booking.
* PARKING: The home also includes plenty of parking; however, overnight parking is limited and on-street parking is strictly prohibited. Please refer to the host's Terms of Occupancy for specific information on parking restrictions.
* All persons who book must have a satisfactory review record of previous stays, published on the associated booking platform, as determined by the host.
* No parties, no events, (NO EXCEPTIONS) and no pets are allowed.
* Quiet hours after 9:30 p.m. are strictly enforced to ensure that neighbors are able to enjoy their homes without disturbance.
* No Smoking allowed inside the property at any time including cigarettes, cigars, marijuana, vaping etc. If anyone in your group violates the no smoking policy the host reserves the right to charge your account for $500 minimum to engage smoke remediation processes.
* Bedroom and Bedding Setup. (OPTIONAL) You are able to configure most bedrooms to be set up with the bedding that best fits your group's needs. If you need a bedroom to have a king bed, or if you need it to have two extra-long twin beds, you may indicate that on the online Bedroom Configuration Form. Our field staff will configure the bedrooms to match your instructions on the online form.
* Sporting equipment is provided for all of the amenities at the property, (except for the swimming pool – see the specific note on pool toys below). Just bring your suitcase, your family and friends and enjoy all of the property amenities, the equipment is provided.
* Pool toys and floaties are NOT considered sporting equipment and they are NOT provided as part of the rental agreement. Pool toys and floaties are oftentimes left behind by travelers. Any pool toys or floaties that are left by occupants will be made available for the use and enjoyment of subsequent travelers.
* Pool and Spa Indemnification. (REQUIRED) All renters must digitally execute a Pool & Spa Safety Indemnification Notice before occupancy.
√ - IMPORTANT NOTE: Our home does not have a lifeguard or a pool fence. Upon specific advance request and the payment of a $300 delivery and set-up fee , a temporary pool safety fence may be set up in advance of arrival.
* Towels: Each occupant is provided two (2) bath towels, two (2) wash clothes, one (1) hand towel, and one (1) pool towel. The property towels are not to be used to clean footwear, other personal property, or to remove facial makeup. Any improper use of the home's towel inventory may incur a payment request being initiated for any damage caused by the improper use of the home's towel inventory.
* Pool Heating: For all short-term stays, the energy fee to heat the pool is calculated based on the number of days of your stay. The pool heater needs to be turned on at least a few days before your arrival to be able to get the temperature up to swimmable temperature. The cost to heat the pool is $75 times the number of DAYS of your scheduled stay. Pool Heat requests must be made at least seven (7) days in advance of arrival to avoid additional costs associated with special service call trip fees.
√ - Pool heat is only available October through May annually.
* Arrival and Departure: An initial Arrival Instructions email will be sent after completing the online Renter Data Form. To protect the health and safety of all renters, the address and access code will only be provided after the property has been fully inspected, and cleared for occupancy, in the afternoon on the day of arrival. The initial Arrival Instructions include only the home's nearest cross streets, generally within 500 feet of the physical location of the home.
* All requests for early arrival and late departure must be requested in advance and may not be possible based on cleaning and maintenance schedules. To check on the likelihood of early arrival and/or late departure you will be provided a number to directly message with field services on the day you are requesting a change to the standard arrival or departure time.
* Safety & Security Violation Fee: Our arrival protocols and system are designed to prioritize your health and safety by protecting against arrivals to our home before the property has been fully cleaned, sanitized, inspected and authorized for occupancy. The host reserves the right to cancel your booking if anyone in your group violates the established Safety and Security protocols by arriving in advance of receiving authorization to occupy the property.
* Trash and Recycle Responsibilities: Depending on your arrival date, your group may be responsible for placing the previous group's trash on the street for pick up. We ask that you recognize that the group that occupies the home after you will likely be responsible for ensuring that your trash and recycle materials are taken out for the benefit of your group.
* Standard rates include up to 6 people 5 years of age and older. Occupancy levels above 6 persons will incur an additional occupancy charge of $20 per person, per night.
* Mail Services: Delivery and mail services are NOT available. All Renters are asked to make separate arrangements for all delivery items to be made to a private mail delivery service, or a nearby UPS facility.
* Home comes stocked with a starter supply of toiletries and perishables including hand soap, shampoo, conditioner, laundry detergent, fabric softener, dish soap and dishwasher detergent. Household supplies including toilet paper, paper towels, napkins, coffee filters and trash bags and general assortment of kitchen spices. All renters will be presented with the option to purchase a larger supply of the items mentioned above.
√ - Perishable items that require refrigeration after opening (ketchup, mustard, etc.) are NOT provided. Travelers are asked to plan accordingly.
* Cancelation & Refund Policy: NO exceptions will be made to the published cancellation and refund policy.
√ - All Renters are highly encouraged to purchase Trip Cancellation Insurance within three days of booking. All Renters who purchase "Cancel for any Reason" (CFAR) insurance coverage within three days of booking will be reimbursed 50% of the CFAR insurance premium cost within one week after the Renter's stay has successfully concluded.
NOTICE: Using this property for the following purposes is prohibited: 1. Any nonresidential use; 2. Holding a special event that requires a permit or license pursuant to an ordinance, state law, or rule; 3. Operating a retail business, restaurant, event center, banquet hall or similar use; 4. Housing sex offenders; 5. Operating a sober living home; 6. Selling liquor, illegal drugs or pornography; 7. Operating nude or topless dancing; 8. Obscenity; 9. Adult-oriented business; or 10. Other uses prohibited by A.R.S. 9-500.39. Registration: 21344251
