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"Did not state that we had to pay for parking. Also did not have breakfast included unless you were in the club. Not worth the price for the stay.
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4-star spa hotel near Westgate Entertainment District
Glendale Sports and Entertainment District stay
At this Glendale Sports and Entertainment District hotel, you'll be well placed to visit Westgate Entertainment District and Desert Diamond Arena, both within a 5-minute walk. State Farm Stadium and Tanger Outlets Phoenix are also within half a mile (1 km).
Full-service spa, dining
A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Enjoy the indoor pool and unwind at the bar/lounge and poolside bar.
Renaissance Phoenix Glendale Hotel & Spa ratings based on 24 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Renaissance Phoenix Glendale Hotel & Spa
Everyone (14)Couples (3)Family (6)
5 out of 5
Very nice
Posted by Diane on 24 Mar. 2024
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Comment from Hotel Management
25 Mar. 2024
by Renaissance Glendale Management
Dear Diane!Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.
1 out of 5
We stayed here in September 2022 and the hotel was amazing. Fastforward to November 2023 and it was a totally different story. The hotel is under renovation and we were not notified of this before booking. The beautiful open lobby and bar area was totally enclosed with construction walls and most of the tile area was bare concrete floors. We could not be in our room from 9:00 am until 6:00 pm due to jackhammering and drilling noice. We couldnt even talk to each other it was so loud. We had to call the front desk to complain about comstruction noise after 7:00 pm two of the three nights we stayed. So disappointing and we shpuld not have had to pay what we did to stay there. Do not stay here until construction is done. Horrible.
Posted by Shane Franklin on 30 Nov. 2023
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Comment from Hotel Management
30 Nov. 2023
by Renaissance Glendale Management
Dear Shane,Thank you for providing feedback about your recent stay with us. Please know that hotel Management sends out pre-arrival emails informing all guests of the renovation project. My apologies if you did not receive said communication. Hopefully you choose to stay with us again once the project is complete.
4 out of 5
Did not state that we had to pay for parking. Also did not have breakfast included unless you were in the club. Not worth the price for the stay.
Posted by Natalie on 20 Oct. 2023
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Comment from Hotel Management
20 Oct. 2023
by GM
Dear Natalie,We are grateful for the opportunity to have had you as our guest, and I genuinely apologize for not meeting your expectations in terms of value. Your feedback is appreciated as it enables us to continually monitor and enhance our offerings. We hope for another chance to impress you with our exceptional services and accommodations.Sincerely,Renaissance Glendale Management
4 out of 5
Construction happening on a Saturday at 2pm during check in seems less than ideal. I understand renovations need to be done but maybe NOT during a peak high traffic time
Posted by Lawrence on 11 Sep. 2023
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Comment from Hotel Management
11 Sep. 2023
by Renaissance Glendale Management
Dear Lawrence,Thank you for the very detailed feedback about your recent stay with us. I'll be sure to bubble this information up to senior leadership so that we may improve in the future. Hope to see you again soon.
5 out of 5
Posted by Jessica on 9 Sep. 2023
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Comment from Hotel Management
11 Sep. 2023
by Renaissance Glendale Management
Dear Jessica,Thank you for providing feedback about your recent stay with us. I'm happy to hear that we exceeded your expectations and hope to see you again soon.
5 out of 5
Posted by Clint on 2 Sep. 2023
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Comment from Hotel Management
24 Sep. 2023
by Renaissance Glendale Management
Dear Clint,Thank you for providing feedback about your recent stay with us. I'm happy to hear that we have exceeded your expectations and you enjoyed your stay. Hope to see you again soon.
5 out of 5
Posted by Karen on 28 Jul. 2023
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Comment from Hotel Management
30 Jul. 2023
by Renaissance Glendale Management
Dear Karen,Thank you for taking the time to provide feedback about your recent stay with us. I'm happy to hear that we exceeded your expectations. Hope to see you again soon.
5 out of 5
Posted by Michael on 3 Jul. 2023
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Comment from Hotel Management
25 Jul. 2023
by Renaissance Glendale Management
Dear Michael,Thank you for providing feedback about your stay with us. I'm happy to see that you enjoyed your stay and we exceeded your expectations. Hope to see you again soon.
5 out of 5
It's exactly near everything youd want to do in the Westgate area
Posted by Brandon on 2 Jul. 2023
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Comment from Hotel Management
2 Jul. 2023
by Renaissance Glendale Management
Dear Brandon,I'm happy to hear that you enjoyed your stay with us and appreciated how conveniently located we are to Westgate. Hope to see you again soon.
5 out of 5
Posted by Mayra, from Yuma on 31 May 2023
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Comment from Hotel Management
20 Jun. 2023
by GM
Dear Mayra,We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.Best,Renaissance Glendale Management
About the Renaissance Phoenix Glendale Hotel & Spa
Renaissance Phoenix Glendale Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is available in public spaces for a fee. A 24-hour business center, 29 meeting rooms, and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. A spa tub, a fitness center, and a sauna are also featured at the business-friendly Renaissance Phoenix Glendale Hotel & Spa. Parking is available for a fee. This 4-star Glendale hotel is smoke free.
1 building
320 guestrooms or units
11 levels
30000 sq ft of conference space
2787 sq m of conference space
Deli
Poolside lounge chairs
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Concierge
Wedding services available
Terrace
Gift shop
Beauty salon
ATM
Elevator
No smoking on site
Bar or lounge
Bar by the pool
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Number of outdoor pools - 1
Snack bar/deli
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired internet access (surcharge)
, Wireless internet access
Available in some public areas:
Wired internet access - surcharge
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Renaissance Phoenix Glendale Hotel & Spa offers 320 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Glendale hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
IPod dock
In-room dining (limited hours)
Smart television
Satellite channels
Premium channels
Netflix
Movies for purchase
Refrigerator
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Laptop safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
Soleil Restaurant - This restaurant serves breakfast, lunch, and dinner.
Rays - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Body wraps
Body scrubs
Massages
Hotel Policies
Check-in
Check-in time starts at 4 PM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pet Policy
Pets: USD 50.00 per accommodation, per day
Weight limit: 50 lbs per pet
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector, window guards, and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Pets Allowed-Specific Rooms Only
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Debit cards not accepted
Staffed front desk
Smoke detector
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Property confirms they are implementing guest safety measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately USD 12–25 for adults, and USD 10–17 for children
Fee for in-room wireless internet: USD 6.95 per day (rates may vary)
Fee for in-room wired internet: USD 6.95 per day (rates may vary)
Fee for wired internet in public areas: USD 6.95 per day (rates may vary)
Self parking fee: USD 20 per day (in/out privileges)
Valet parking fee: USD 25 per day (in/out privileges)
Pet fee: USD 50.00 per accommodation, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Renaissance Glendale Phoenix
Renaissance Phoenix Glendale
Renaissance Phoenix Glendale Hotel
Renaissance Glendale Hotel Glendale
Glendale Renaissance
Renaissance Glendale Hotel And Spa
Renaissance Phoenix Glendale Hotel Spa
Renaissance Phoenix Glendale &
Renaissance Phoenix Glendale Hotel & Spa Hotel
Renaissance Phoenix Glendale Hotel & Spa Glendale
Renaissance Phoenix Glendale Hotel & Spa Hotel Glendale
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
