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The Clarendon Hotel & Spa, BW Signature Collection

3.5 star property
3.5-star Art Deco hotel near Saint Joseph's Hospital and Medical Center

Choose dates to view prices

Photo gallery for The Clarendon Hotel & Spa, BW Signature Collection

Restaurant
Front of property - evening/night
Restaurant
Exterior
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Place, Saint Joseph's Hospital and Medical Center
    ‪10 min walk‬
  • Place, Barrow Neurological Institute
    ‪17 min walk‬
  • Place, Encanto Park
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

Heart of Phoenix.With a stay at this Encanto hotel, you'll be within half a mile (1 km) of Saint Joseph's Hospital and Medical Center and 2 miles (3 km) of VA Hospital & Medical Center. Phoenix Indian Medical Center and Phoenix Children's Hospital are also within 3 miles (5 km).

What's nearby

  • Saint Joseph's Hospital and Medical Center - 10 min walk - 0.9 km
  • VA Hospital & Medical Center - 15 min walk - 1.3 km
  • Barrow Neurological Institute - 17 min walk - 1.5 km
  • Encanto Park - 3 min drive - 2.3 km
  • Heard Museum - 4 min drive - 3.0 km

Getting around

  • Indian School - Central Station - 10 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪7 Leaves Cafe - ‬10 min walk
  • ‪BoSa Donuts - ‬9 min walk

About this property

The Clarendon Hotel & Spa, BW Signature Collection

3.5-star Art Deco hotel near Saint Joseph's Hospital and Medical Center
The Clarendon Hotel & Spa, BW Signature Collection offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour fitness center, a terrace, and multilingual staff are also featured at The Clarendon Hotel & Spa, BW Signature Collection. Free self parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • Built in 1972
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Clarendon Hotel & Spa, BW Signature Collection offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 39.58 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Prepaid credit cards are not accepted for any bookings or onsite payments.
    Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel & Spa, BW Signature Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 109 out of 276 reviews
Rating 8 - Good. 40 out of 276 reviews
Rating 6 - Okay. 59 out of 276 reviews
Rating 4 - Poor. 33 out of 276 reviews
Rating 2 - Terrible. 35 out of 276 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Consuelo

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
check in time was for 3:30p, they did not have available rooms until 4:45p. I had a wedding to attend at 5:00p. There is no mirror for viewing your outfit, while getting dressed, just a face mirror in the very dim lit bathroom, which made it hard to put on make-up. No microwave for heating up food purchased at restaurants near by. And little to low water pressure for brushing your teeth. It was not a great time for a 4 night stay. Lots of inconvenience. It was clean and the decor was nice, but the room itself needs upgrading.
Stayed 4 nights in Oct 2025

8/10 Good

Gilbert, Phoenix

Stayed 1 night in Oct 2025

4/10 Poor

Manuelita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s no good !! so expensive !!
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Travelled with family, Travelled with group
Liked: Room comfort
Everything was nice although the bathroom looked a bit unsanitary and the couch had hair in it…
Stayed 1 night in Oct 2025

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Dong Sheng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Jordan

Stayed 1 night in Oct 2025

8/10 Good

Joshua

Stayed 1 night in Oct 2025

2/10 Terrible

Stewart

Disliked: Amenities
No hot water, no restaurant or bar, funny smell and peeling wall paper. Looks like it was a great place, but dying from neglect. The manager was nice about refunding and we found somewhere else for 1/2 the price without issues.
Stayed 1 night in Oct 2025

6/10 Okay

Mario Patricio

Stayed 4 nights in Oct 2025

4/10 Poor

Marcus

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
When we drove up to the property we decided to stay somewhere else, we decided to take the loss, felt very unsafe at this property, too many homeless in parking lot!
Stayed 1 night in Sep 2025

2/10 Terrible

Myasia Divynne-Queen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping came once, elevator out of service, restaurants/ breakfast closed, wifi was very slow, The lamps was flicking all day which was the only light that was in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Stayed 2 nights in Sep 2025

10/10 Excellent

Schneider

Stayed 1 night in Sep 2025

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness
There had been a very strong monsoon storms that moved through the area before I arrived at the hotel. When I was checking in I was informed that the elevator did not work due to water damage and would not be fixed during my stay. The nice man at the front desk told me someone would be available to manage luggage up to my room on the second floor. I was given a room but found a big puddle of water under the split unit(air conditioning) and when the unit turned on water was spaying out of it. I informed the front desk and they said they would arrange for new room with a free upgrade. When I returned later that evening with my friend we found out we were on third floor and were assisted with our luggage. The room were clean and appeared newly updated. The hotel is not elder friendly as the beds were only 1 1/2 feet off the floor as well as sitting area couches. When we checked out we were rudely informed there was no one to help us with the luggage and desk person said I can’t do it. I asked for manager but none were present. Overall not a very good expense and I would not chose to book here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Stayed 1 night in Sep 2025

6/10 Okay

Cassandra

Liked: Cleanliness, room comfort
First off the elevator did not work, the floor lamp did not have a way to turn off so I had to unscrew the light bulb , the blinds did not turn to open , continental breakfast was just cereal and milk coffee and muffins. The bed was very comfortable and parking is away from where you can’t see your vehicle. I would not stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem I had was the tv in the bedroom didn’t work. We were only there for one night, so it wasn’t a big deal for us. The service was great and the room was clean and nice
Stayed 1 night in Sep 2025

2/10 Terrible

Jessica

Business traveller
Disliked: Property conditions & facilities, room comfort

Not what it seems to be

The weather was terrible and there were leaks all over the hotel. The king bed in my deluxe room was busted, The "renovated" rooms were extremely outdate and there was damage on all the furniture. The shower hot water was luke warm and the ventilation system did not function properly. The room was also NOT soundproof as stated in the description. There were no available amenties - no restaurant, no lunge, no swimming...
Stayed 1 night in Sep 2025

2/10 Terrible

Donna

Stayed 1 night in Jun 2025

2/10 Terrible

Emma

Stayed 1 night in Sep 2025

6/10 Okay

Humberto

Liked: Cleanliness, property conditions & facilities
Elevator was not functional.
Stayed 1 night in Sep 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Different creepy abd dirty vibe
Stayed 1 night in Aug 2025

6/10 Okay

LeTeeshia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025