WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Sea Breeze Resort & Spa. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Phu Quoc hotel.
Stay away from this âhotelâ! This was the worst experience of my life as it goes for hotel. This should not be allowed to be called a hotel, nor be listed as a choice on hotels.com. When we arrived, the hotel was full although we had prepaid for two nights. After a long discussion, they changed their mind claiming to have a small room and promised to move our luggage into a bigger room, as booked and prepaid for, on the next day. The small room we received was dirty and our children did not even get proper beds but had to sleep on old massage mattresses on the floor. The breakfast was unsanitary and not eatable. The next day, they still did not have a new room why they made us take a taxi to another hotel, without pool or breakfast, in a very bad neighborhood. All along they blamed hotels.com and did nothing to compensate us for our trouble. I have never experienced staff being so mean and careless towards their guests. This should be shut down by authorities for fraudulent behavior and unsanitary environment. Stay away!
The place did not look like the photos. When we got there a non English speaking staff member told us by Google Translate that they overbooked and that we did not have a place to stay. Because of the holidays, there were no other available places to stay and the guy sendt us to another âhotelâ that was not to find anywhere at google. It was in the middle of nowhere with very poor standard. They only took cash and did not speak English either.
The amenities lack completely what a room should be. Have a desk and a chair plus a rack for luggage. Been telling you that many times now.
Staffs tried their best, its the tools they are working with the problem...
Very bad stay, worst I ever had...
Hotellet ligger i perfekt nÊrhet til alt, alle er vennlige og du fÄr en fÞlelse av stillhet og fuglesang. 15 meter til hovedveien, men hÞrer ikke trafikken. Booker flere netter her