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The Up Hotel Phu Quoc Island - The Poolside Escape

4.0 star property
4-star Mediterranean hotel near Phu Quoc Beach

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Photo gallery for The Up Hotel Phu Quoc Island - The Poolside Escape

Outdoor pool
Front of property
Restaurant
Reception
Deluxe Triple Room, Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included
  • Laundry

Explore the area

View in a map
Ba Phong Bridge Alley, Tran Hung Dao, Duong To, Phu Quoc, An Giang, 9200
  • Place, Phu Quoc Beach
    ‪3 min walk‬
  • Place, Suoi Tranh & Suoi Da Ban
    ‪10 min walk‬
  • Place, Long Beach Center
    ‪12 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Double With Window

Superior Double With Window | Room amenity

Superior Double With Window

  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

  • 22 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Triple Room, Balcony

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room, Balcony

Balcony view

Deluxe Double Room, Balcony

  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Connecting, Balcony

Family Connecting, Balcony | Balcony view

Family Connecting, Balcony

  • 40 sq m
  • Hill view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

  • 30 sq m
  • Hill view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Six - Bedroom Villa

Six - Bedroom Villa

Six - Bedroom Villa

  • 150 sq m
  • 6 bedrooms
  • Mountain view
  • Sleeps 18
  • 6 King Beds

About the area

Duong Dong

Central Phu Quoc getaway .Within a 15-minute walk of this Cua Lap hotel, you'll find Phu Quoc Beach and Suoi Tranh & Suoi Da Ban. Long Beach Center and Coi Nguon Museum are also within 2 miles (3 km).

What's nearby

  • Phu Quoc Beach - 3 min walk - 0.3 km
  • Suoi Tranh & Suoi Da Ban - 10 min walk - 0.9 km
  • Long Beach Center - 12 min walk - 1.1 km
  • Phu Quoc Night Market - 8 min drive - 4.6 km
  • Dinh Cau - 13 min drive - 5.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 8 min drive

Restaurants

  • ‪Seok2 Pocha - ‬6 min walk
  • Banh Xeo Cuoi
  • ‪Il Muro Italiano Restaurant - ‬4 min walk
  • ‪Pakka Indian - ‬7 min walk
  • ‪Linda - ‬1 min walk

About this property

The Up Hotel Phu Quoc Island - The Poolside Escape

4-star Mediterranean hotel near Phu Quoc Beach
The Up Hotel Phu Quoc Island - The Poolside Escape offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly The Up Hotel Phu Quoc Island - The Poolside Escape also features tour/ticket assistance, coffee/tea in a common area, and concierge services. A beach shuttle and a bus station shuttle are free. Self parking is free.

This Mediterranean Phu Quoc hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 8 levels
  • Built in 2024
  • Full breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
The Up Hotel Phu Quoc Island - The Poolside Escape offers 105 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 284 reviews
The price is CA $120
CA $136 total
includes taxes & fees
Nov 29 - Nov 30
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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Up Hotel Phu Quoc Island - The Poolside Escape

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 450000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

The Up Phu Quoc
The Up Hotel Phu Quoc Island - The Poolside Escape Hotel
The Up Hotel Phu Quoc Island - The Poolside Escape Phu Quoc

The Up Hotel Phu Quoc Island - The Poolside Escape Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food option is poor the restaurant was always close except for breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Hang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Staffs were very friendly and helpful! Amazing buffet breakfast! We would come back again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel and place to stay since it's central on the island. The hotel is very clean and the staff are very friendly. Great place for photos and Instagram. The included morning breakfast has a great selection of fresh food. Since the hotel is in an alley, they offer complimentary shuttle rides to the main road which is only a 2 minute walk and they have bikes to use. The staff there helped us book our boat tickets and even prepared us take away breakfast in the morning since we had an early check out. Amazing service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk opphold, anbefales på det sterkeste

Fantastisk hotell. Vi var her kun én natt da vi skulle videre til et annet sted på øya, men vi kunne gjerne vært her enda lengre. Det er så rent her, de ansatte er så behjelpelig og serviceinnstilt, og rommene var supre. Her får du veldig mye for pengene. - Den mest komfortable sengen og putene vi har hatt hele vår tre ukers reise i Vietnam - Rommene er så rene og pene - Helt super beliggenhet, ned en gate slik at det er stille og rolig - Fantastisk utsikt over havet (med noen bygninger foran selvfølgelig men de skygget ikke i det hele tatt) - Frokosten var deilig og med veldig godt utvalg. - Luksuriøs service med ansatte som åpner dører og kommer med paraply for å lede deg inn fra taxien i regnvær. - Stort basseng inndelt i grunt vann og dypt vann slik at man kan svømme langt
Stayed 1 night in Aug 2025

8/10 Good

Kazuya, Nagahama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　まだ新しいホテルです。部屋は清潔で、アメニティは揃ってます。フロントと客室は棟が違います。スタッフは親切で、早めの到着でしたが部屋を用意してくれました。朝食も品数は揃い、美味しいです。プールは清潔です。 　フーコック空港から運行されているグリーンバス(無料の電気バス)のバス停からは徒歩５分。空港からの利用のほか、ここからナイトマーケットやグランドワールドへも行けます。ホムトムへのサンワールドのシャトルバスの乗り場も近く、効率良く移動できます。
プールの奥が朝食会場
Stayed 2 nights in Jul 2025

8/10 Good

LI SHI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新酒店 地點方便 服務好 整溸
Stayed 4 nights in Jun 2025

10/10 Excellent

Mitsunari

Stayed 6 nights in May 2025

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pui Kuen Kasity

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新開酒店，酒間很整潔，有露台，床很舒適，早餐很好，服務一流 但call 車要小心，最好用grab （機場到酒店，大約10萬越南盾/$30港幣） 或 預先約酒店車 （酒店收120,000越南盾） 不要在機場外叫車，全部都是黑的士（因為第一次去越南）在機場外的餐廳叫服務員幫忙叫車，但上了架黑的（收600,000越南盾）還車去了不對的地方，打113報警，警察一聽英文即刻收線
Stayed 4 nights in Dec 2024