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4.0 out of 5

"One of the best, if not the best hotel I have ever stayed in! Dream Phuket was amazing the staff was great their amenities were great everything just ... " More

By a verified traveller on Mon 26 Nov 2018

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Hotel Description

5-star luxury hotel near Layan Beach

Close to the beach

Within 3 miles (5 km) of this Choeng Thale hotel, you'll find Layan Beach and Wat Phra Thong. Laguna Phuket Golf Club and Soul of Asia Gallery are also within 6 miles (10 km).

Poolside dining

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Unwind with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and a beach shuttle.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden Pool Suite - Free Transfer to Dream Beach Club

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedrooms, Grand Pool Suite - Free Transfer to Dream Beach Club

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe King Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedrooms, Garden Pool Suite - Free Transfer to Dream Beach Club

Bed Count 2 King Beds Maximum Occupancy 6 Max

Dream Phuket Hotel & Spa ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Dream Phuket Hotel & Spa

Everyone (2)
5 out of 5
One of the best, if not the best hotel I have ever stayed in! Dream Phuket was amazing the staff was great their amenities were great everything just exceeded my expectations. I stayed 3 nights in the sky pool suite and omg what a beautiful room!!! My entire stay here was worth every penny, I highly recommend it. Thank you Dream!

Posted by , from New York City on 26 Nov. 2018

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Comment from Hotel Management

2 Dec. 2018 by Hotel Management

Dear Henny, First and foremost thank you very much for having shared your experience with us. We are honestly really glad to read your experience at Dream Phuket Hotel & Spa has exceeded your expectations and you have thus spent a fabulous time in our beautiful hotel. It was a real pleasure to host you here and we look forward to welcoming you back soon.

3 out of 5

They need all their money

Pros: Pool, decor
Cons: Hotel staff/manager be more helpful, less expensive food and drinks
Location: far from major attractions sp I had to pay extra to do most stuff
If it wasn't for how I was treated due to an issue that was not my fault I would have better things to say. The airline that I flew in cancelled and delayed our flight so I paid for a day in hotel that I was not even there. Of course the hotel had no sympathy for that. Then at the end of trip the airline again delayed my flight and I needed an extra day so when I came to them with my issue they had no interest in helping me and referred me to Travelocity, I was told even though it wasn't my fault I would have to pay for an extra day, then Travelocity booked the wrong day and then Dreams charged me an extra $50 for change fee. I hate to say it but I noticed the hotel staff were much more helpful with the guests there that spoke there native language, such a shame.

Posted by , from Philly on 16 Jan. 2018

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Comment from Hotel Management

22 Jan. 2018 by Dream Team

Dear Will, thank you for choosing Dream Phuket Hotel & Spa and for taking the time to share your review with us. We regret to hear of your experience of delayed flights. We are unaware of the fee imposed, and if there was any - it was made by Travelocity, not us. To our best knowledge, when you changed the booking from 12-13 Jan to 13-14 Jan, no penalty or change fee was applied by us. We recommend that you check with Travelocity on this matter. We hope to have another opportunity to welcome you back at Dream again soon for your next holiday to Phuket.

Property Features

Dream Phuket Hotel & Spa offers its guests 2 outdoor swimming pools and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Dream Phuket Hotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Choeng Thale hotel.

  • 172 guestrooms or units
  • 7 levels
  • 5 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Meeting rooms
  • Built in 2015
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle; airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Dream Phuket Hotel & Spa offers 172 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Choeng Thale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Trilogy - This restaurant specializes in international cuisine and serves lunch and dinner.

Vu - This rooftop bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Indulge - This bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

Pool Bar - This cocktail bar is located by the pool. Open daily.

Dream Beach Club - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Deep tissue massage
  • Prenatal massage
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

All guests must show a valid passport or government-issued ID card.

Third-party credit card payment arrangements for bookings where payment for the stay will be made on site instead of at the time of booking must be coordinated with the property at least 7 days prior to arrival.

Dream Phuket Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1780.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Dream Phuket Hotel & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions.

  • Service animals not allowed
  • Cash or credit card deposit required
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 890 for adults and THB 445 for children
  • Airport shuttle fee: THB 1600 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1780.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dream Phuket Hotel Choeng Thale
  • Dream Phuket Choeng Thale
  • Dream Phuket Hotel Spa
  • Dream Phuket Hotel & Spa Hotel
  • Dream Phuket Hotel & Spa Choeng Thale
  • Dream Phuket Hotel & Spa Hotel Choeng Thale

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.