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Best Western Plaza Inn

2.5 star property
Hotel near Dollywood in Pigeon Forge

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Photo gallery for Best Western Plaza Inn

Welcome to our hotel, set amidst beautifully manicured grounds and a stone facade.
Enjoy a comfortable stay in this stylish room featuring a large bed, kitchenette, and sofa.
Relax by the pool surrounded by lounge chairs and umbrellas, with a soothing waterfall nearby.
Relax amidst lush greenery and a soothing water feature in this serene outdoor space.
Welcome to our lobby, featuring a high ceiling, large windows, and comfortable seating areas with armchairs and a lamp.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3755 Parkway, Pigeon Forge, TN, 37868
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min walk‬
  • Old Mill
    ‪13 min walk‬
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Two single beds with white linens and throw blankets, a desk with a flat-screen TV, and a large mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Cozy retreat with two single beds, a sofa, and a potted plant.

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Enjoy a comfortable stay in this cozy room featuring a large bed, flat-screen TV, and dresser.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Two single beds with white linens and throw blankets, a desk with a flat-screen TV, and a large mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Two single beds, a television, and a balcony with a door.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Two single beds, a television, and a balcony with a door.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Two double beds with matching headboards, a flat-screen TV, and a desk with a chair.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in comfort with a large bed, flat-screen TV, and desk workspace.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Two single beds with white linens and throw blankets, a desk with a flat-screen TV, and a large mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(218 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Enjoy a comfortable stay in this stylish room featuring a large bed, kitchenette, and sofa.

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Relax in this inviting space with a large bed, two armchairs, and a flat-screen TV.

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in comfort with a large bed, flat-screen TV, and desk workspace.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Relax in a spacious room with two large beds, a comfortable seating area, and a bookshelf.

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in comfort with a large bed, flat-screen TV, and desk workspace.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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Relax in the hotel lobby's spacious seating area, featuring a large TV, fireplace, and comfortable sofas and armchairs.

Best Western Plus Apple Valley Lodge Pigeon Forge

Pigeon Forge
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,005 reviews
The price is CA $110
CA $123 total
includes taxes & fees
Aug 13 - Aug 14
Best Western Plus Apple Valley Lodge Pigeon Forge

About the area

Pigeon Forge

In Pigeon Forge .At this hotel, you'll be steps from Dolly Parton's Stampede Dinner Attraction and within a 15-minute walk of Gatlinburg Municipal Golf Course. Old Mill and Patriot Park are also within 2 miles (3 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.2 km
  • Old Mill - 13 min walk - 1.1 km
  • LeConte Center at Pigeon Forge - 3 min drive - 2.8 km
  • Dollywood - 4 min drive - 2.4 km
  • Island at Pigeon Forge - 5 min drive - 4.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬15 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬2 min drive

About this property

Best Western Plaza Inn

Hotel near Dollywood in Pigeon Forge
Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 hot tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 201 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Relax and unwind in our spacious pool area, surrounded by lounge chairs and tables.

Econo Lodge Pigeon Forge Riverside

  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.4 out of 5, Excellent, 2,362 reviews
The price is CA $92
CA $104 total
includes taxes & fees
Sep 1 - Sep 2
Econo Lodge Pigeon Forge Riverside

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1130 out of 1850 reviews
Rating 8 - Good. 490 out of 1850 reviews
Rating 6 - Okay. 153 out of 1850 reviews
Rating 4 - Poor. 47 out of 1850 reviews
Rating 2 - Terrible. 30 out of 1850 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Stayed 2 nights in Jul 2025

4/10 Poor

Mark

Travelled with partner
Disliked: Amenities, property conditions & facilities
Only elevator in bldg went out 2hrs into stay and never got fixed…room on 5th floor (64 steps).
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always clean, great staff, and good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location on the main strip as it is on the Gatlinburg end of the strip away from congestion. The staff were very friendly and accommodating. The kids liked the 3 pools.
Stayed 2 nights in Jun 2025

10/10 Excellent

JULIANNA, Morristown

Stayed 1 night in May 2025

8/10 Good

William, Florence

Stayed 3 nights in May 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough hotel

Room was good. Hotel was nice, People friendly. My only complaint was exactly the same hot food every day at breakfast. If staying for several days it gets tiresome. Need to offer variety on the hot buffet. Also the hot breakfast was way in the back of the one building. Breakfast issue was minor. I'd still consider staying there again.
Stayed 4 nights in May 2025

4/10 Poor

Marni

Travelled with partner
Disliked: Amenities
Not the quality hotel we expected for $184 night at all!! HUGE disappointment. Extremely out dated, very bland, laminate floors, old bed, no nice decor, just to name a few. Only positive was it was clean. Pictures on website are very deceiving. Would not recommend for the price.
Stayed 5 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
We had a king bed, walk in shower and Mountain View’s, our room was HUGE! The pool area was very nice. We would definitely stay here if we ever pass through the area again.
Stayed 1 night in May 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, especially if you have children. Their pools, indoor and out, are wonderful! The breakfast is great. The staff is friendly. I would highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back!
Stayed 2 nights in May 2025

10/10 Excellent

Andra

Stayed 2 nights in May 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service
Was pleased with the room. The breakfast area and breakfast was great.
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, amenities
Clean with friendly staff & nice.pools & hot tubs!
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay here. The room was clean, very spacious. Beds and pillows were comfortable. The door going into the room and the door going onto the balcony was a little hard to open and shut. You could tell they weren't level. Staff we encountered were nice and polite. Had 3 poils, two outdoor and one in door. The back pool wasn't open yet. But the other two was clean. My husband liked that they played music at the outdoor pool. Breakfast was also good, a fairly good variety to choose from. Husband and i both agree that we would definitely stay here again
Stayed 3 nights in Apr 2025

4/10 Poor

Brandy

Stayed 1 night in Apr 2025

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Easy check in
Stayed 1 night in Apr 2025

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Justen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Scotty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. Great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient place.
Stayed 1 night in Apr 2025