2/10 Terrible
Rachel M.
May 27, 2025
Not clean, don't waste your money
Made to look like a cabin on the inside but it's in a residential neighborhood. House was not clean. Told them it wasn't clean and they said they'd request a reclean. We went to Dollywood all day but was not notified that an actual cleaning was done. Communication was lacking. Left after the first night and got a hotel. Will not book this place again. Our feet were black within the first 30 minutes. I went to wipe up some water drops in kitchen and towel was black. Fridge shelf was still broken from older reviews. Dead bugs by back door and spider webs with huge spiders in corners. Basement rug was not vacuumed as there was visible dirt and grass on the rug. Beds were hard with thin pillows. Stairs outside and inside are unsafe. Was not offered a refund for cleaning fee or anything. Super waste of money!



Rachel M.
Stayed 3 nights in May 2025