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The Ramsey Hotel & Convention Center

3.0 star property
Hotel near LeConte Center at Pigeon Forge, connected to the convention center in Pigeon Forge

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Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Interior entrance
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

8.8 out of 10
Excellent
(34 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(177 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

Downtown Pigeon Forge stay.Your stay at this Downtown Pigeon Forge hotel places you within 2 miles (3 km) of LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Island at Pigeon Forge and Titanic Museum are also within 3 miles (5 km).

What's nearby

  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.7 km
  • Dollywood - 4 min drive - 3.0 km
  • Titanic Museum - 5 min drive - 4.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Taco Bell - ‬4 min walk

About this property

The Ramsey Hotel & Convention Center

Hotel near LeConte Center at Pigeon Forge, connected to the convention center in Pigeon Forge
The Ramsey Hotel & Convention Center offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square meters) and includes a conference center. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly The Ramsey Hotel & Convention Center. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel & Convention Center was completed in February 2024.

This Pigeon Forge hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 5 levels
  • 18801 sq ft of conference space
  • 1747 sq m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 36-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24-hours a day.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 671 out of 1237 reviews
Rating 8 - Good. 272 out of 1237 reviews
Rating 6 - Okay. 159 out of 1237 reviews
Rating 4 - Poor. 68 out of 1237 reviews
Rating 2 - Terrible. 67 out of 1237 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessie

Stayed 3 nights in Jul 2025

10/10 Excellent

lindsey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great breakfast, friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Ramsey was a real nice resort style hotel. The lobby looked like log cabin decore with lots of sitting space.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Family friendly hotel with creative amenities

The hotel was overall clean with a free breakfast buffet every morning (although eggs were over-cooked), but we appreciated the options. The pool and hot tub were clean and we swam every night there, and the room was overall comfortable and clean. We loved the idea of free popcorn and a movie every night in the pool area - very creative. I do feel like I have to say that not only were their bibles everywhere and signs that said "Blessed," but they also hosted a youth Aflame conference - who took over the hallways and breakfasts in the morning with hundreds of teens with bibles and Chick Fil A being delivered. At that point we felt like we were in Church - so the hotel itself was subtle about their religious beliefs, the conference attendees definitely were not. I do think the hotel should be clear that they are Christian owned for future people who go there.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shawn, Goose Creek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome. It was super close to Dollywood and right in the middle of Pigeon Forge. The pool is open 24 hours and they have free popcorn and a movie night for the kids. We had a great time and everyone was very welcoming and professional
Stayed 2 nights in Jun 2025

4/10 Poor

Carol

Disliked: Cleanliness, staff & service, room comfort

Room was terrible, stunk, noisy, would not move us

Stayed 3 nights in Jun 2025

6/10 Okay

Amy

Travelled with family
The pictures of this hotel are deceiving. The front entrance is nice and so is the bar area. However, the bar was hardly open and the bartender showed up whenever they wanted too. The food was okay. The pool is very small. Forget about going in. There were kids everywhere, even the hot tub. This is not a place for adults. Our room was big, but the bathroom was very tiny. Housekeeping never cleaned the bathroom, just towel changes and they made the bed. The bathroom was run down with chipping paint and good luck if the toilet would flush. The shower was nice and strong water pressure. Overall it was fine for a day or two, but I will not stay again.
Stayed 3 nights in Jun 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff several broken items in both rooms the place needs a little love but otherwise a decent hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all so pleasant and friendly.Hotel is convenient.
Stayed 2 nights in Jun 2025

8/10 Good

Jessica

Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 2 nights in Jun 2025

6/10 Okay

Elaina

Travelled with family
Liked: Amenities
Our experience was great wonderful staff the best front clerk she was so sweet and helped us so awesome and the bartender was so awesome she's such a wonderful lady and definitely knows her drinks and the breakfast people were so lowly I could not say enough and the pool attendant he was so great kept it so kept up! Wonderful amenities my only issue was the room was not very clean unfortunately and for the price that we paid I would have loved to have a better experience when it came to the room itself the room was a lot more smaller than I expected and there was a lot of wear on the furniture and things like that but overall the experience was great I just feel like the owners need to update a lot of things and not rush their cleaners so they can do a better job.
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kids enjoyed the pool and the breakfast was good
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff, wonderful breakfast. Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Jebastian, Hollister

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, wonderful breakfast. Will stay here again.
Stayed 2 nights in May 2025

4/10 Poor

April

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Was not notified that they are renovating while we were staying. A quality inn would have been better.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marlene, Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Mokhles

Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 3 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday trip

Loved it
Stayed 2 nights in Jun 2025

2/10 Terrible

April

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They are in the process of remodeling which wouldn’t have been bad if I would have known. The pictures make it look a lot better than what it is. Would not stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here twice and will continue to. Lovely place. Wonderful hospitality. Perfect for families with children. Absolutely love this hotel!
Stayed 1 night in Jun 2025