Ratings based on 906 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted May 20, 2024
5 out of 5
by A traveller

Posted Feb. 29, 2024 on Hotels
Staff was excellent. The Clerk at check-in was especially helpful. Hotel was clean inside and out. Breakfast was typical hotel breakfast. If in the area, I would stay there again.
1 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
I like the property as always but i had a situation when i checked in after 12 on my check in day i wasnt aware i had to pay extra and this never happen if stafc would hav told me i had to pay extra when i checked in i never would checked in
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 21, 2024 on Expedia
1 out of 5
by A traveller

Posted Feb. 19, 2024
Terrible refund policy. The hotel itself was great. I’ve stayed there many times. However, on this stay, the fire alarm started going off randomly at 1:00am. After 30 minutes of the alarm going off an on, I decided to check out and find another hotel nearby because it seemed the issue wasn’t going to be resolved soon. I checked out at 1:30am, the gentleman at the desk assured me that I would be refunded. Later, I found out the hotel refused to refund me because, and I quote, “there was a malfunction in the alarm system, and thusly weren’t responsible for it going off”. I talked with them 3 times, and Travelocity tried twice. They wouldn’t budge. So I’m out $100 for a room that I had to leave in the middle of the night because it was impossible to sleep. It was pretty classless and inconsiderate of them. I’ll never go back. There’s a Holiday Inn Express right across the road that I will go to from now on.
4 out of 5
by A traveller

Posted Feb. 19, 2024 on Hotels
The hotel is very nice. The breakfast in the morning is great. The staff is very friendly only negative that I had on the trip is the fire alarm went off starting about midnight until about 4 o’clock in the morning.
4 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
The alarm went off multiple times in the middle of the night.
1 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
I didn’t have Hotwater and the bathtub was dirty! Trash came out of the water line in tub!
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
Location, cleanliness and friendly staff
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
Everything was great.