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Everything was excellent except one little thing but means a lot to us . They offered to take us to the next town that was 5 minutes driving, and to have dinner there but when we checked out today, i see extra charge of 20 euros for that ride that I never had before at any 5 star hotel. Also their sewer was very old and smells. Also the water is not going down the pipeline and the shower temperature is changing from hot to cold when taking bath
Daniel
Stayed 2 nights in Jul 2025
10/10 Excellent
David
Travelled with partner
Jul 1, 2025
Liked: Staff & service, amenities
We enjoyed Kempinski a lot because the staff were helpful and friendly and it was across the street from a swim beach which although it was quite packed, Hotel Kempinski had its own lounge chairs, etc.
Fast and efficient shuttle or taxi service to Piran.
David
Stayed 1 night in Jun 2025
10/10 Excellent
Margaret
Jun 30, 2025
Margaret
Stayed 5 nights in Jun 2025
10/10 Excellent
Katrina
May 27, 2025
Katrina
Stayed 3 nights in May 2025
6/10 Okay
Zachary
May 14, 2025
Rude front desk
Asked to upgrade at check in and was told I could not upgrade. Front desk check in was not a pleasant experience. No welcome drink no explanation of bike rentals. Hotel is beautiful great location but we didn’t spent an extra dollar in the hotel because of the check in experience. Construction across the street starts at 7:00 am. Stay somewhere else
From the moment we checked in to the overall time we spent at the hotel, every single person welcomed us warmly and treated us well. Adrian checked us in and very thoroughly gave an overview of our expectations, the Concierge spend a lot of time making sure that we could maximize our time, the breakfast host was very welcoming. The hotel is in a beautiful location, very modern, and convenient. It is surrounded by many restaurants and it was hard to choose which one! We had an incredible time and can’t wait to come back.
The hotel is simply stellar! The building, the beautiful room, the friendly staff and the breakfast. We enjoyed every minute of our stay except for the ATM machine that swallowed our debit card.
This hotel is absolutely beautiful, both inside and out.
Every amenity you could think of is available, making it the epitome of luxury. The bed and bedding were incredibly comfortable, ensuring a restful night's sleep. There are also a lot of great dining options right across from the hotel, in addition to the fantastic restaurants inside.
If you're looking for a splurge-worthy experience, this is the place to stay. Five stars for a reason!
Fabulous stay, excellent services, food and welcoming atmosphere.
Kamil
Stayed 5 nights in Jun 2024
8/10 Good
Melanie
Travelled with family
Jul 22, 2024
Liked: Cleanliness, staff & service, room comfort
Lovely hotel with comfortable rooms and lovely common areas. Staff all lovely. We arrived during a period of unrest as there was a massive fire opposite the hotel and police tape all around half of the building - there was excessive smoke, including in the hotel itself and the outdoor pool was closed. Whilst this wasn't in any way the fault of the hotel, it did detract from our experience and the hotel management could have done better at managing this e.g. by a resort credit or other amenity to make up for the inconvenience.