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Grand Hotel Duomo

4.0 star property
4-star hotel near Orto Botanico di Pisa

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Photo gallery for Grand Hotel Duomo

Terrace/patio
Reception
Meeting facility
Reception
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly

Explore the area

Map
Via Santa Maria 94, Pisa, PI, 56100
  • Leaning Tower
    ‪3 min walk‬
  • Piazza dei Miracoli
    ‪5 min walk‬
  • Cathedral of Pisa
    ‪5 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪5 min drive‬

Room options

View all photos for Single Room

Single Room | Room amenity

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Room

Minibar, in-room safe, desk, blackout drapes

Basic Room

8.4 out of 10
Very good
(28 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

7.2 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

8.8 out of 10
Excellent
(22 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the area

Pisa

Pisa City Centre stay.At this Pisa City Centre hotel, you'll be within a 5-minute walk of Orto Botanico di Pisa and Piazza del Duomo. Leaning Tower and Scuola Normale Superiore are also within half a mile (1 km).

What's nearby

  • Piazza del Duomo - 2 min walk - 0.2 km
  • Leaning Tower - 3 min walk - 0.3 km
  • Piazza dei Miracoli - 5 min walk - 0.4 km
  • Cathedral of Pisa - 5 min walk - 0.4 km
  • Pisa Baptistry - 5 min walk - 0.4 km

Getting around

  • Pisa San Rossore Station - 13 min walk
  • Galileo Galilei Airport (PSA) - 17 min drive

Restaurants

  • ‪L'Ostellino - ‬2 min walk
  • ‪La Torre de Pisa Ristorante y Pizzeria - ‬1 min walk
  • ‪Trattoria Toscana Pisa - ‬1 min walk
  • ‪Ristorante Enoteca Il Toscano - ‬2 min walk
  • ‪Ristorante L'Europeo - ‬1 min walk

About this property

Grand Hotel Duomo

4-star hotel near Orto Botanico di Pisa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 2 meeting rooms available. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Grand Hotel Duomo.

This 4-star Pisa hotel is smoke free.

  • 82 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 3229 sq ft of conference space
  • Buffet breakfast (free)
  • Terrace on the roof
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Duomo offers 82 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 12 per day)
  • Street parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Entertainment

  • 20-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 4 November - 23 March, EUR 3.00 per person, per night, up to 5 nights
  • A tax is imposed by the city: From 24 March - 3 November, EUR 3.00 per person, per night, up to 5 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 12 per day (1640 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number IT050026A1PHLR8B3P

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Duomo
Grand Duomo Hotel
Grand Duomo Pisa
Grand Hotel Duomo
Grand Hotel Duomo Pisa
Hotel Grand Duomo
Grand Hotel Pisa
Grand Hotel Duomo Pisa
Grand Hotel Duomo Hotel
Grand Hotel Duomo Hotel Pisa

Grand Hotel Duomo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1156 reviews
Rating 8 - Good. 355 out of 1156 reviews
Rating 6 - Okay. 128 out of 1156 reviews
Rating 4 - Poor. 47 out of 1156 reviews
Rating 2 - Terrible. 21 out of 1156 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great, just walking distance to leaning tower.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were outstanding, nothing too much trouble
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly, helpful and professional staff. An old fashioned hotel in all the best ways possible. Would definitely recommend.
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Stayed 1 night in Apr 2025

8/10 Good

fischbach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Paolo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tv did not work, light next to the bed did not work. Slow internet, setting the connection did not work well. However, the position is great.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great location - rooms need tlc

The hotel is in a very central location with views of the leaning tower - it’s great to be able to walk around the key areas straight from the hotel. However - I’m not sure 4* is a fair reflection. The rooms and public areas are badly in need of an upgrades. Another point to consider is that driving into the hotel is a nightmare - avoid! We had a place in the car garage at the hotel which they helped us to find (very kindly)- but was very tight and the roads are to be avoided. We also had to leave our hire car key with reception in case they needed to move the car - which we were not happy about.
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to access the best tourist spots in Pisa as it is so close. Can be somewhat noisy in the evenings and nights because the windows do not shut out the noise on the busy tourist street below. The quality of the wifi is disappointingly poor.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Alright; not great

Around the corner the leaning tower of Pisa. We booked the hotel for the great view from the terrace, not knowing that the terrace is closed until mid-April. The weather was great though, so the hotel could have put seats there for guests to sit on, even if they were not serving food or drinks. Otherwise the rooms are dated, beds hard and the bathroom smelt of urine. Lot of noise from the street, especially what sounded like recycling/rubbish vans in the early morning. Breakfast was good with a variety of cold options with boiled egg, bacon, sausages & scrambled eggs as hot options. Dinner choices nearby are very touristy.
Stayed 1 night in Apr 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd visit to this hotel. We like the convenience and location of this hotel and also the great breakfast options. Staff (especially in the restaurant) are super friendly and efficient. Reception were good and happily booked us a taxi. We had 2 rooms and the only real negative was that one of the rooms (220) smelt really bad of drains and the fan in the bathroom was really squeaky. The rooms were close so we didn’t want to move rooms.
Stayed 4 nights in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Leaning Tower and good restaurant
Stayed 2 nights in Mar 2025

8/10 Good

Iwona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the city visit. Great service. Highly recommend
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Hotel is superbly situated for the tower. Hotel is exceptionally clean with a comfortable bed. Staff helpful. Breakfast very nice. Only downside was that the room was tired with ill fitting internal and cupboard doors. Also tea making facilities would be appreciated. Would recommend the hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel, disappointing service

We were really looking forward to staying at this hotel & the only word I can use is, disappointing. Apart from the gentleman on reception when wewere leaving(sorry didn't get the name), the service was below what we expect from a hotel whatever the rating. Made to feel like second class guests. Even though no coffee making facilities in the room, we almost had to 'beg' for a coffee after a long journey. The barman seemed very reluctant to serve us, when the bar opened, because he was busy with a group. The rooftop bar & restaurant were closed (no warning on the site) and to top it off, when we were sitting there enjoying a last hour in Pisa, we were unceremoniously 'moved on' by an officious member of staff, because he had a video crew who took priority over guests! So, although the rooms were lovely, the breakfasts excellent, the position perfect for visiting the main tourist sites, I'm afraid the attitude of the staff (again not all) let the hotel down.
Stayed 1 night in Apr 2025

10/10 Excellent

Karis

Stayed 2 nights in Apr 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities
Great location for viewing the tower with ample choices of restaurants and shops nearby. Room is very dated but bed was extremely comfortably. Good amenities in the bathroom. Great choices for breakfast to suit all palates. I had a single room which was one of the smallest that I've ever stayed in but met my requirements of somewhere comfortable to sleep. Hotel is located less than 3 km from the airport and is an easy walk if travelling light. I would recommend this hotel for a brief stay.
Stayed 1 night in Mar 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Poor service

We waited approximately 45 minutes to get a drink at the bar for a nightcap, there was one bar man who was tending a function in the big room which was obviously the priority over hotel guests. The bar man basically ignored us and the 2 reception staff were unhelpful. We eventually left the hotel and went back out for a nightcap!
Stayed 1 night in Apr 2025

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and convenient hotel!

Great location, right on the edge of the main grounds for the tower, clean hotel, a little dated, but still a pleasant stay, lots of dining options nearby. Priced well and very convenient spot.
Stayed 1 night in Mar 2025

6/10 Okay

Elyse

Liked: Staff & service
Very close to the Piazza del Duomo and the tower, probably a 3 minute walk. The staff at the check in counter were very friendly and helpful. The rooms are a good size, the bed was very comfortable. I don’t think this hotel has been updated since the 70s, which isn’t a problem, but certain fixtures weren’t in the best condition. The hair dryer was unusable, the fridge wasn’t cold, and the toilet occasionally didn’t flush. Also note that the shower is very small - which seems standard throughout Italy - but it may not be accessible to all guests. Overall it was a good stay:)
Stayed 1 night in Mar 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy to walk from the airport good service
Stayed 1 night in Mar 2025

10/10 Excellent

Masen

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

andrew

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent location for the tower, duomo and exploring the city. Good choices for food and drink too. Hotel is pleasant, but a little tired in places. Generally well kept and staff were helpful. Black mould in shower (on edges and also in the shower jets), jacuzzi/ bubbles in bath did not work. Otherwise very clean room, so let down by this oversight.
Stayed 2 nights in Mar 2025

10/10 Excellent

Poopalaratnam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 👌
Stayed 1 night in Mar 2025