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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property
3-star hotel perfect for exploring Pittsfield

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Restaurant
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Indoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
One West Street, Pittsfield, MA, 01201
  • Place, Berkshire Museum
    ‪2 min walk‬
  • Place, Colonial Theater
    ‪3 min walk‬
  • Place, Barrington Stage Company
    ‪8 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(76 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Pittsfield

Heart of Pittsfield.You'll be steps from Berkshire Museum and a 5-minute walk from Colonial Theater. Berkshire Athenaeum and Lichtenstein Center for the Arts are also within half a mile (1 km).

What's nearby

  • Berkshire Museum - 2 min walk - 0.2 km
  • Colonial Theater - 3 min walk - 0.3 km
  • Lichtenstein Center for the Arts - 5 min walk - 0.5 km
  • Berkshire Athenaeum - 5 min walk - 0.5 km
  • Barrington Stage Company - 8 min walk - 0.7 km

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Cumberland Farms - ‬11 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Dunkin' - ‬11 min walk
  • ‪WANDER Berkshires - ‬3 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

3-star hotel perfect for exploring Pittsfield
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Pittsfield-Berkshires by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3-star Pittsfield hotel.

  • 1 building
  • 179 guestrooms or units
  • 12 levels
  • Ski lift tickets
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers 179 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Lobby
Berkshire Mountain Lodge
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 890 reviews
The price is CA $120
CA $165 total
includes taxes & fees
Apr 28 - Apr 29
Berkshire Mountain Lodge

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0010502360. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Frequently asked questions

How close is Holiday Inn & Suites Pittsfield-Berkshires by IHG to the airport?

Holiday Inn & Suites Pittsfield-Berkshires by IHG is 4.3 mi (12-min drive) away from the Pittsfield, MA (PSF-Pittsfield Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Pittsfield-Berkshires by IHG on Apr 2, 2026 start from CA $171, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn & Suites Pittsfield-Berkshires by IHG.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn & Suites Pittsfield-Berkshires by IHG, but to-go breakfast is offered for a fee of USD 12.99 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

This hotel offers free self parking.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a pool?

Holiday Inn & Suites Pittsfield-Berkshires by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn & Suites Pittsfield-Berkshires by IHG to downtown Pittsfield?

Holiday Inn & Suites Pittsfield-Berkshires by IHG is 0.1 mi away from Pittsfield.

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Payton

Stayed 1 night in Jan 2026

4/10 Poor

Tanvi

Due to construction, we had to park
Stayed 2 nights in Dec 2025

6/10 Okay

STEPHEN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Construction beginning at 7am. No parking available. Pool closed.
Stayed 2 nights in Dec 2025

4/10 Poor

Daniel

First, when i called the phone had so much static, it was very difficult to hear/understand what the front desk vlerk was saying. I only thought they could get me in fir the night. Our room was ok but the TV didn't work. Nor did the room phone. Front desk clerk said no maintenance people were there as they had "All gone home for Christmas." Then, she said "Oh there is someone, i will send him up." A poir electric connection fixed the TV. That person was very nice. On check out, i was charged by Expedia, where i booked the stay. I was also charged by the Holiday Inn. The front desk clerk did promise to fix that. She called me later to ensure that had been taken care of. The Evening desk clerk, the TV and room phone not working, made our stay less than we have come to expect at the Holiday Inn. The morning desk clerk and the gentleman who fixed our TV were excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Ziheng

Stayed 1 night in Dec 2025

8/10 Good

Mae

Stayed 4 nights in Dec 2025

8/10 Good

Hung M

Stayed 1 night in Dec 2025

10/10 Excellent

Rakhee

Travelled with family
Liked: Amenities
Did not have breakfast. Wish it was free but the hotel staff was amazing and the valet was great too!
Stayed 2 nights in Dec 2025

8/10 Good

Trisha

Room is very clean and well- maintained. Our only complaint is that theres a weird smell, maybe plastic?
Stayed 1 night in Dec 2025

8/10 Good

Junyu

Liked: Cleanliness, amenities, property conditions & facilities
I think the hotel is renovating. The pool is closed. Room is clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and it was clean. Staff were nice and helpful. Christmas decorations were lovely!
Stayed 3 nights in Dec 2025

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities
There was construction going on in the parking lot/garage and woke up to jack hammers at 7:00 AM on Christmas Eve. No one ever mentioned there would be construction when we booked the room. No parking - have a valet when they’re available. Valet conveniently not available morning after 7 inches of snow on December 27th. Had to walk through unplowed parking lot and down un shoveled side walk to get our car! The breakfast we paid extra for was cold every single day. Definitely would not recommend!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mae

Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
While waiting for our vallet car due to construction. The hotel staff were engaging and had personal conversations with us. Rooms were good and all staff treated us exceptional. Give them an atta boy on proformance
Stayed 1 night in Dec 2025

8/10 Good

Teng

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Terrance

Stayed 1 night in Dec 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Dec 2025

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

6/10 Okay

Sylvester

Stayed 1 night in Dec 2025

10/10 Excellent

Dwight

Very clean and timely and efficient and the lady who checked me in named Valerie did an amazing job and was very informative and helpful .
Stayed 1 night in Dec 2025

8/10 Good

Tyrone

Stayed 1 night in Nov 2025

4/10 Poor

Timothy

Travelled with partner
Liked: Cleanliness
When we first got into the room, the shower didn’t work. I attempted to phone the front desk and the phone also didn’t work. I had to call the front desk on my cell phone, we were put on an 2-3 minute hold before I could ask for Maitenance to check out the shower. Maitenance informed me the people who had just used the room had no issues, but would send Maitenance anyway. When I told Maitenance what the front desk said, they were frustrated, because according to them, nobody had been in the room in 6 months. They got the shower working but the phone could not be fixed because of an internal wiring issue. According to Maitenance, these things need to be better tested before putting people in rooms, which I agree 100%
Stayed 2 nights in Dec 2025

8/10 Good

mark

Stayed 2 nights in Dec 2025

6/10 Okay

Caroline

Stayed 1 night in Nov 2025

10/10 Excellent

kirsten

Stayed 1 night in Nov 2025