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Caldera Bay

Property class: 3
3-star hotel near Agia Marina Beach

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Photo gallery for Caldera Bay

A pool area with lounge chairs and umbrellas, a lifebuoy, and a view of the sea.
A covered outdoor dining area with tables and chairs, a pool, and a view of the sea.
A coastal residential area with a swimming pool, multiple buildings, and a view of the sea.
A beach with rows of striped beach chairs and umbrellas, a wooden boardwalk, and a view of the sea and distant land.
A resort with a swimming pool, palm trees, outdoor seating, and a stone building.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Nikou Kazantzaki, Platanias,, Platanias, 730 14
  • Place, Platanias Beach
    ‪3 min walk‬
  • Place, Platanias Square
    ‪3 min walk‬
  • Place, Agia Marina Beach
    ‪15 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪33 min drive‬

Room options

View all photos for Studio, Inland View

A table with a water bottle and glasses, a chair, and a bag in a room with a window and a sofa.

Studio, Inland View

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Apartment, Inland View

A neatly made bed with white linens and a striped blanket, a wooden nightstand with a teddy bear, and a framed picture on the wall.

One Bedroom Apartment, Inland View

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Apartment, Inland View

A neatly made bed with white linens and a striped blanket, a wooden headboard, and a framed picture on the wall.

Two Bedroom Apartment, Inland View

  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Apartment with Private Pool

A bedroom with a large bed, two bedside tables, a nightstand, and a window with a view of greenery.

One Bedroom Apartment with Private Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Apartment with Private Pool

A neatly made bed with a wooden headboard, a bedside table with a bottle and glass, and an air conditioning unit on the wall.

Two Bedroom Apartment with Private Pool

  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

APARTMENT CAPACITY 4 ONE BEDROOM

  • Sleeps 10
  • Free WiFi

APARTMENT ONE BEDROOM WITH VIEWS

  • Sleeps 10
  • Free WiFi

APARTMENT CAPACITY 4 TWO BEDROOMS

  • Sleeps 10
  • Free WiFi

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About the area

Platanias

Close to the beach.Within a 15-minute walk of the hotel, you'll find Platanias Beach and Agia Marina Beach. OLEA Shopping Center and Golfland are also within half a mile (1 km).

What's nearby

  • Platanias Beach - 3 min walk - 0.3 km
  • Platanias Square - 3 min walk - 0.3 km
  • Golfland - 3 min walk - 0.3 km
  • OLEA Shopping Center - 3 min walk - 0.3 km
  • Agia Marina Beach - 15 min walk - 1.3 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 38 min drive

Restaurants

  • ‪Cool Cafe - ‬2 min walk
  • ‪Eclipse - ‬4 min walk
  • ‪Grapevine - ‬3 min walk
  • ‪Incontro - ‬3 min walk
  • ‪the ruin Kalaro - ‬4 min walk

About this property

Caldera Bay

3-star hotel near Agia Marina Beach
Caldera Bay offers its guests a seasonal outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A library, a terrace, and tour/ticket assistance are also featured at Caldera Bay.

This 3-star Platanias hotel is smoke free.

  • 126 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Caldera Bay offers 126 air-conditioned accommodations with safes and irons/ironing boards. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Platanias hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Caldera Beach
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  • Breakfast included
  • All-inclusive available
  • Kitchen
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Library
  • Seasonal outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Energy-saving switches used
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and April 30.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1025054

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.

Property is also known as

Caldera Bay Hotel
Caldera Bay Platanias
Atlantica Caldera Bay
Caldera Bay Hotel Platanias

Frequently asked questions

How close is Caldera Bay to the airport?

Caldera Bay is 21.5 mi (38-min drive) away from the Ioannis Daskalogiannis Airport (CHQ) airport, the closest popular airport to the property.

Does Caldera Bay have an airport shuttle?

Airport shuttle services are not available at Caldera Bay.

How close is Caldera Bay to the beach?

This hotel is a short 13-minute walk from Agia Marina Beach and 5-minute walk from Platanias Beach. Don't forget your sunscreen!

Does Caldera Bay offer free breakfast?

Caldera Bay offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Caldera Bay?

No, there is no casino at this hotel.

What time is check-in at Caldera Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Caldera Bay?

Free parking is not available at this hotel.

Does Caldera Bay have a pool?

Caldera Bay features a seasonal outdoor pool and a children's pool.

Does Caldera Bay have a restaurant?

Yes, there is a restaurant on site.

Does Caldera Bay have a spa?

There are no spa services available at this hotel.

How close is Caldera Bay to downtown Platanias?

Caldera Bay is 0.1 mi away from Platanias Town.

Caldera Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 85 reviews
Rating 8 - Good. 32 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Veaceslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ioana is the best! The breakfast is good!!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location nice premises clean pool and rooms very close to every restaurant and attractions
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and well priced
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Lewis Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location, easy access to the beach. Beds were comfortable and lots of options for breakfast.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Jody

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and location. Loved the daily breakfast buffet.
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was excellent their morning breakfast buffet was amazing staff incredible front desk very friendly I will definitely come back again 3 time next year
Stayed 11 nights in Jul 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great property with spacious and comfortable rooms. The hotel is right on the beach but also has it's own pool and restaurant. The breakfast buffet was amazing!
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Steve

Liked: Cleanliness
Great staff, quick cheque in
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Emeli

Liked: Staff & service, amenities
.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect. The staff was friendly and helpful.
Stayed 14 nights in Jun 2023
Verified review

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff are extraordinary.
Stayed 14 nights in Jun 2024
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fint hotell. Perfekt for barnefamilier
Stayed 14 nights in Jul 2024
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Excellent location, nice building. Good breakfast, comfortable feel. Nice clean pools. Rooms are perhaps a litte tired and would benefit from updating. Daily room housekeeping was a little hit and miss. Overall a great hotel for what we paid and would recommend.
Stayed 10 nights in Sep 2025
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and a good size. Staff were very friendly and helpful. A small convenience store on site. The free breakfast buffet was good. Right on the beach and a one block walk to the main road with shops and restaurants. Free lounges and umbrellas on the beach. We walk along the beach, to the right, where the yellow and green umbrellas were and snorkelled in front. Saw lots of fish as soon as we entered the water. Saw fish up to 18" long and my buddy saw a Jack Tuna! We enjoyed rhe resort so much, we cancelled our last night on Crete at another resort and booked it here for next week!
Stayed 5 nights in Oct 2025
Verified review

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Amenities
The staff were great, no fault to them at all… but the hotel and area surrounding were extremely drab. There is absolutely no vibe or energy at this hotel, the room has no decor, the shower was falling apart. Breakfast was gross. The neighborhood is pretty much the opposite of what you think Crete would be like… pretty much everything about the place was tired and sad. We regrettably booked 19 nights and spent about 14 of them at other hotels in way better areas.
Stayed 19 nights in Oct 2025
Verified review

8/10 Good

Charlie

Liked: Staff & service, amenities, property conditions & facilities
Caldera Bay is very nice and very well placed for surrounding attractions, you can get into Chania and Agia Marina easily as well as boat trips to nearby beaches. Plantinias itself is really lively and has lots of options for earing and drinking. It's really nice to be located on the beach too, we found the pools to be too small for the amount of guests and so went to the beach every day. The breakfast was excellent and the restaurant offers good well priced food all day. Our only reason for marking down Caldera Bay on cleanliness is because we had ants in the room, coming in under the front door. We complained twice but nothing was done about it. Other than that everything ejse was very good.
Stayed 10 nights in Jul 2025
Verified review

6/10 Okay

Karla

Disliked: Amenities
Room was old and dated! Furniture looked worn, twin beds were positioned awkwardly where I had to move them myself, never had anyone come check the pool water to make sure it met standards so I did not have my children swim in standing water where no one came to check the levels. Main bedroom bed was two twin beds pushed together and they were hard and uncomfortable. Tv had bad reception. Breakfast was MEH! Overall not worth the money or the title of VIP. Would not stay again.
Stayed 8 nights in Aug 2025
Verified review

6/10 Okay

Gert

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pænt hotel udefra, venlig service ved ankomst. Alle liggestole ved pool og stranden var kl09.00 optaget af håndklæder, på trods af opslag om det første var i orden fra kl 10.00 Værelse 112B var næsten et kælderværdelse, med fugtig vægge og lugten af fugtighed i hele lejligheden. Kan ikke anbefale hotellet
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint rom, god seng, nært eller på stranda, god frokost og hyggelig betjening
Stayed 8 nights in May 2026
Verified review

6/10 Okay

Cecilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det er et fint hotel, men kvaliteten af den private pool er ikke så god. Den er meget beskidt og der er ikke noget til at rengøre den med.
Stayed 10 nights in May 2026
Verified review

6/10 Okay

Bernt Oddvar

Flott uteområde rundt bassengene og hvis du får leilighet mot omgivelsene. Ene bassengområdet var det så trangt rundt at vanskelig for og bevege seg rundt. Supermarked på området med dårlig utvalg av softdrikker som vi nordmenn er vant og drikke( ikke cola bare med vaniljesmak og flere typer fanta og med smaker som ikke vi er vante med) Vi ble plassert bak og da såg vi rett i skog/søppelkonteinere. Rommene var småe, så vidt vi fikk opp soverom døra til veranda. Stua var stor med kjøkken krok. Badet ok med badekarr dusj.. Fint det er klestativ. Står tydelig at det ikke er lov og reservere solsenger før kl 1000 men da folk kommer til frokost var enkelte senger allerede tatt. Frokosten var heilt nydelig med alt som kan tenkes men mann går jo fort lei. Hjelpsom personalet.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Dejligt sted virkelig god beliggenhed. Lækker morgenmad og hjælpsomt personale.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Marit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For et herlig sted. Enkel og noe slitt, men absolutt fin og romslig hotelleilighet med kjøkken og flott solrik altan over et av de to fine bassengene. Rene, fine basseng, men noe plagsomt med lokale tenåringer som hoppet fra broa over bassenget, hylte og løp rundt bassengområdet nesten hver ettermiddag. Innholdsrik frokost med hyggelig betjening. Roomservice daglig med bytte av håndklær. Nydelig strand med 50 gratis solsenger og parasoller like ved hotellet. Masse solsenger ved bassengene også. To minutts gange til sentrum og kun 1/2 time med buss til flotte Chaniá by. Her kommer vi tilbake!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Väldigt hjälpsam personal som fanns på plats dygnet runt. Mycket god hotellfrukost och sköna sängar.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Gernot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supergod frukost med härligt läge vid stranden. Kanon restaurang för lunch/em mat och dricka. Trevlig hjälpsam personal
Stayed 5 nights in May 2026