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The Royal Haciendas All Inclusive

4.0 star property
4-star beachfront property near Playa del Carmen Main Beach
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Photo gallery for The Royal Haciendas All Inclusive

Exterior
Balcony view
Aerial view
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
6 outdoor pools, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Hot tub
  • Bar
  • Room service
  • Pool
  • Housekeeping

Explore the area

View in a map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪5 min drive‬
  • Playa del Carmen Main Beach
    ‪8 min drive‬
  • Punta Esmeralda Beach
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • 97 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)
  • 134 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Junior Suite Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

8.6 out of 10
Excellent
(63 reviews)
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

9.8 out of 10
Exceptional
(46 reviews)
  • 97 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Run of the House

1 bedroom, pillowtop beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(63 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

9.8 out of 10
Exceptional
(23 reviews)
  • 134 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

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About the area

Playa del Carmen

Beachfront retreat .Your stay at this Corasol property places you within 3 miles (5 km) of Playa del Carmen Main Beach and Quinta Avenida. Also, Chun-Zumbul (diving site) is within half a mile (1 km) and Playa Xcalacoco is within 2 miles (3 km).

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.8 km
  • Gran Coyote Golf - 6 min drive - 2.8 km
  • Quinta Avenida - 7 min drive - 4.3 km
  • Playa del Carmen Main Beach - 8 min drive - 4.3 km
  • Punta Esmeralda Beach - 8 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪La Toscana - ‬13 min walk
  • ‪Restaurante Riviera - ‬16 min walk
  • ‪Santo Taco - ‬13 min walk
  • ‪Las Máscaras - ‬14 min walk
  • ‪Marley Coffee - ‬4 min drive

About this property

The Royal Haciendas All Inclusive

4-star beachfront property near Playa del Carmen Main Beach
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Royal Haciendas All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 252 guestrooms or units
  • 4 levels
  • 18 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

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Ocean Riviera Paradise All Inclusive

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  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 2,483 reviews
The price is CA $330
CA $330 total
includes taxes & fees
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Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch HDTV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Haciendas All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.72 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1052 out of 1840 reviews
Rating 8 - Good. 430 out of 1840 reviews
Rating 6 - Okay. 214 out of 1840 reviews
Rating 4 - Poor. 78 out of 1840 reviews
Rating 2 - Terrible. 66 out of 1840 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Wissam

Liked: Cleanliness, property conditions & facilities
Great family resort with clean and safe environment!
Stayed 6 nights in Aug 2025

8/10 Good

Wissam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort with clean and safe environment! Great deal for the budget and a good tasty food! Buffet need to improve with more selections but after all great family resort!
Stayed 6 nights in Aug 2025

10/10 Excellent

Elizaveta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Adilene

Stayed 6 nights in May 2025

8/10 Good

Louis

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Property has potential to be a great place. The pools were gorgeous and staff were helpful. However, dining needs more options. 5 restaraunts are supposed to be on site. When we stayed their were only four. One was being renovated. I wish the night life on the grounds was better as well. I did enjoy the steakhouse, but you need a tree servation every night. They need another restraunt option that put prime rib on the menu....maybe an all going buffet. They could also do better with room service options.
Stayed 5 nights in May 2025

10/10 Excellent

Meivys Gonzalez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excepcional. Puntos a mejorar: La playa podria ser un lugar mas atractivo para quien guste de bañarse en el mar. Los bares cierran sus servicios muy tamprano teniendo en cuenta que es un resort. A partir de las 10:00 cesan todas las actividades. Es una pena que el restaurante principal no estuviera en funciones durante mi visita. Le experiencia en general fue excelente.
Stayed 3 nights in May 2025

8/10 Good

Savannah

Stayed 6 nights in May 2025

10/10 Excellent

Craig A

Travelled with partner
Property is beautifully manicured, very clean, very well kept pools, when I didn't like was the beach erosion in the room I had was on the corner right next to where they pile dead seaweed which smelled bad I asked for an ocean view and I got one a smelly one, restaurants for wealth staffed very polite food was good, not great..
Stayed 3 nights in May 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time on our vacation and felt instantly relaxed here. The kids had a great time, too. The resort is pristine and the rooms are clean and comfortable. Food was good (my favorite at the breakfast buffet was the smoked salmon and fresh fruits, Mexican coffee+ hot chocolate... And the clams on seafood night!). Be sure to try the ceviche at Oceana and the BLT at La Ronda! Great staff and activities - a nice vibe. There is something for everyone here. We will be back. They will try to sell you a timeshare so be aware of that.
Stayed 6 nights in May 2025

2/10 Terrible

Kannan

Travelled with family, Travelled with family and small children
Liked: Cleanliness
They list ocean view ( picture of “ocean view” room we first got ) but there was no ocean view . We paid extra $$$ for ocean view. They never have reservations available for the guests at the nice restaurants . You only get 5pm or 8:40 pm. Our concierge wanted to have us sit thru time share presentation . When we declined she stopped helping us
Ocean view room we were given . Description in Expedia for the booking we did said ocean view . I don’t see an ocean in this view
Stayed 4 nights in May 2025

10/10 Excellent

Margaret Christine

Travelled with partner
Liked: Cleanliness
The place clean and staff is excellent and friendly majority of them. I only encountered two that seem miserable. The reason why I gave the staff a four on the rating. I did not like the beach. It was rundown and I do understand from the hurricane, but they could've done a better job cleaning up the seaweeds. I am a beach person and that was not on the website that the beach needs a lot of improvement so this did put a damper on my stay cause I do not like pools. The best were comfortable, but the linen is worn down and needs an upgrade in that department, housekeeping was amazing!!! Overall , it was a pleasant stay.
Stayed 5 nights in May 2025

10/10 Excellent

Mariah

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We recently visited the Royal Haciendas for family vacation and it was a wonderful vacation! 🏖 This resort is well-maintained and it is relaxing, quiet, and great for families! The rooms are spacious and clean - we felt right at home. We appreciated the attentive and friendly staff including Hector with the entertainment team, Cesar at breakfast, Ramiro and Leo at the poolside bar, Alejandro at Los Murales, and Alfredo, Rosa, and Edin at the front desk - thank you! The food was delicious and we liked the variety! We don't usually like to visit the same resort twice, but this was an excellent experience and we will be back.
Stayed 4 nights in May 2025

10/10 Excellent

CHERRYL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool bar is great, pizza Luna has amazing pizza that’s woodfired, everything seems nice and clean. The grounds crew do a beautiful job caring for everything. Food is good, shows were fun to watch, this was our second stay at the royal hacienda would recommend to anyone. Only downfall is it’s not a swimable and picturesque beach you will need to go to downtown 5th ave or Cozumel for that.
Stayed 5 nights in May 2025

8/10 Good

ROBERT ALVIN DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

4/10 Poor

Sharmen

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel itself was very well maintained and clean. However, the food was so awful which was so disappointing because we had an all inclusive deal. The staff seemed too busy and wasn’t attentive towards the guest. The cleaning staff was very friendly. Overall I’m disappointed and would not go back just for the food experience.
Stayed 4 nights in May 2025

8/10 Good

Patrick D, Fort Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was fast and freindly. Room was clean and spacious. Public areas were nice and kept very clean, the pool restrooms were even clean. Staff was hit or miss. At the sit down restaurants the staff was great, the staff at the buffet was flat, the outdoor restraunts were slow but nice. Pool and entertainment staff were fun and very friendly. The food was great except for the buffet. I ate there on Asian night and it was not good. I ordered breakfast from the menu at the buffet and it was good. Rooms service was good. The beach on phase 1 is not as bad as people make it out to be. It is cleared of sargassam, there is plenty of sand, volleyball, chairs and shade. Do get the massages that people come offer. Its a little bit of a walk up the beach but worth it. A really good beach front massage for $40/hr. The resort is a little boring but it's a great place to relax for a few days.
Stayed 4 nights in May 2025

8/10 Good

Tim

Stayed 10 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 7 nights in Apr 2025

8/10 Good

TRAVIS

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food was pretty good and service was as well. Great for families.
Stayed 7 nights in May 2025

4/10 Poor

Kareem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Haciendas would have gotten a 8 but……During the check out process, Rosa at the front desk did not handle the situation appropriately and matched my attitude and anger by curtly telling me that her rudeness is in response to my frustration and anger. She did not show any empathy or display any training on how to diffuse a situation since she was eagerly matched my stare like we were in a duel fight. The frustration was due to additional charges for royal resorts foundation donation that was added to the final bill along with a no show resort "tour" timeshare fee of 500 MX pesos not dollars This resort tour for 90 minutes would have rewarded my spouse and I a "free" massge, originally priced at 150 per person. Concierge kept on bumping in to my spouse who finally succumb and unfortunately signed paperwork to agreeing to a "resort tour." Unbeknownst to us this paperwork included language that a fee is assesed for no shows. Now our concierge should have verbally advised this to my spouse. When we were showed the proof by the general manager, I was highly advised to have my spouse read any paperwork thoroughly before signing. The paperwork was in Spanish; which is neither our our native language. We had a great stay and our room was cleaned daily by Gladys Ruiz who went above and beyond each day to make us comfortable in our 1 bedroom ocean front with ocean access room. Thanks also to Mario, Cesar at Sol and Luna Grill. Alejan
Stayed 6 nights in May 2025

10/10 Excellent

Veronica Gonzales, Garden City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing! The staff was professional & very attentive, super friendly always making sure you're stay is comfortable. Definitely recommend this wonderful resort. Thank you for such wonderful hospitality!!!!
Stayed 7 nights in May 2025

10/10 Excellent

Klodi

Stayed 7 nights in May 2025

6/10 Okay

Ragupathy

Travelled with family and small children
Very less options for vegetarians, only 2 stands for hibachi; which makes hard on finding reservations, pool side restaurants are not great, hotel managers are always tried to push to sit for a timeshare session, hot tubs are really warm tubs, not much area for beach, pools are ok
Stayed 5 nights in Apr 2025

10/10 Excellent

Jason Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were amazing. Highly recommend.
Stayed 6 nights in May 2025