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Hotel Illa D'Or

4.5 star property
4.5-star beachfront hotel near Pollensa Port

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Photo gallery for Hotel Illa D'Or

Double Room, Balcony, Sea View | Beach/ocean view
Property entrance
Superior Double Room, Sea View
2 restaurants, lunch, dinner served; Mediterranean cuisine
Superior Double Room, Sea View | Bathroom sink
Reviews
9.6

Exceptional

Popular amenities

  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • PoolPoolPool
  • Breakfast available
  • Hot tubHot tubHot tub

Check out the area

Map
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470
  • Popular LocationPollensa Port16 min walk
  • Popular LocationPlaya del Port de Pollença19 min walk
  • Popular LocationFormentor Beach19 min drive
  • AirportPalma de Mallorca (PMI)57 min drive

Room options

View all photos for Club Apartment, Terrace, Annex Building

Club Apartment, Terrace, Annex Building

Club Apartment, Terrace, Annex Building

9.3/10 Wonderful
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony

9.1/10 Wonderful
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

9.2/10 Wonderful
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.1/10 Wonderful
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Mountain View

In-room safe, desk, blackout drapes, free WiFi

Standard Double Room, Mountain View

8.4/10 Very good
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

8.8/10 Excellent
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio, Terrace, Annex Building

Studio, Terrace, Annex Building | Private kitchen

Studio, Terrace, Annex Building

8.8/10 Excellent
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View

10/10 Exceptional
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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The price is CA $343
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CA $387 total
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About the area

Puerto de Pollensa

On the beach.Stay at this Pollensa hotel and you'll be within half a mile (1 km) of Playa d'Albercuix and 2 miles (3 km) of Pollensa Port. Playa del Port de Pollença and La Platjola are also within 2 miles (3 km).

What's nearby

  • Pollensa Port - 16 min walk
  • Playa del Port de Pollença - 19 min walk
  • Formentor Cape - 6 min drive
  • Alcúdia Port - 15 min drive
  • Formentor Beach - 19 min drive

Getting around

  • Muro Station - 27 min drive
  • Palma de Mallorca Airport (PMI) - 58 min drive

Restaurants

  • Gran Café 1919 - 16 min walk
  • Cappuccino - 12 min walk
  • Little Italy - 9 min walk
  • Osteria N15 - 16 min walk
  • Himalaya - 15 min walk

About this property

Hotel Illa D'Or

4.5-star beachfront hotel near Pollensa Port
Hotel Illa D'Or offers its guests a full-service spa, an outdoor tennis court, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A seasonal outdoor pool, a spa tub, and a sauna are also featured at the luxury Hotel Illa D'Or. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Pollensa hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 1929
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Illa D'Or offers 120 air-conditioned accommodations with safes and bathrobes. LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: EUR 13.50 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. Contactless check-out is available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool opens for the season in March.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 421 out of 557 reviews" "
Rating 8 - Good. 115 out of 557 reviews" "
Rating 6 - Okay. 16 out of 557 reviews" "
Rating 4 - Poor. 3 out of 557 reviews" "
Rating 2 - Terrible. 2 out of 557 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, North bethesda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, totally worth the money. Staff are super nice, food options are great, the spa service are excellent.
Stayed 3 nights in Nov 2023

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. The views are spectacular, the staff were all so friendly. We were particularly impressed by the buffer breakfast. Best we’ve ever had. Thank you for a wonderful stay and see you next season x
Stayed 1 night in Oct 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Eduardo was efficient and very welcoming at check-in. Breakfast service (tea/coffee) was very slow but the offering and selection was excellent!
Stayed 1 night in Oct 2023

8/10 Good

Adam James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, have stayed several times, but never get the Expedia Gold Membership VIP offers as stated at the time of booking.
Stayed 7 nights in Oct 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed in apartments, couldn't fault it, staff fantastic, BA cancelled flight home staff sorted extra night and courtesy room for later showers etc no issues. Breakfast absolutely superb, omelette lady is a wizard with the eggs. Back soon as we can.
Stayed 5 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel stay
A great location with a very nice hotel and a service-oriented staff to attend to our needs. We really enjoyed Ill D'Or and we'll go back
Stayed 4 nights in Oct 2023

6/10 Okay

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in - the receptionist was disinterested, told us the bare minimum, no upgrade or vip options offered (even though these were advertised on Expedia). No refreshments offered. No help with luggage. No offer to store our golf clubs in the storage room downstairs (until the 2nd or 3rd day when we were coming back from a golf trip). Room - Room on 3rd floor, at the back of the hotel very small - it was the one we’d booked, but having stayed at other luxury accommodation we were still slightly surprised at quite how small it was. No full length hanging space in the wardrobe, no space to store our empty luggage and the bathroom was basically a small shower room. The room was boiling hot when we entered as the air conditioning hadn’t been switched on ready for us. Swimming pools - pool area was clean and tidy and pool was clean and a good temperature, but not enough sun beds for all guests. The sun beds in front of the hotel overlooking the bay are all ‘reserved’ with towels by 8am and the small pool at the side of the hotel doesn’t get any sun until after noon (in September) and gets no air/breeze so is terribly hot. Overall feeling about the hotel is that on the surface it looks beautiful but sadly we were somewhat underwhelmed by it. We have stayed at a number of luxury/boutique hotels and this just missed the mark, which is a shame as I expect that for their ‘regular’ customers they go the extra mile.
Stayed 5 nights in Sep 2023

6/10 Okay

nigel

Liked: Cleanliness, amenities, property conditions & facilities
Location perfect. Quiet lovely views and pine walks. Hotel clean and safe. Room allocated tiny twin, which should have been a double, at back of hotel with view of huge extractor and noisy air con unit. Outside door cleaning cupboard door always open. Didn’t ask to move as only stayed one night. Reception rude and unhelpful on arrival. Eve food on restaurant terrace and breakfast was excellent. Service very good. But bar food and drinks were dreadful. Salads very dry and club sandwich soggy. Cocktail worst I’ve ever had. However the location and view was gorgeous. Hotel ok for a short break but wouldn’t personally stay for longer as the offering is inconsistent. Unfortunately it put me off using the spa.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always an absolutely fantastic stay at our favourite place!
Stayed 7 nights in Sep 2023

8/10 Good

Sarah

Stayed 7 nights in Aug 2023