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Hotel Illa D'Or

4.5 star property
4.5-star beachfront hotel near Pollensa Port

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Photo gallery for Hotel Illa D'Or

2 restaurants, lunch, dinner served; Mediterranean cuisine
2 restaurants, lunch, dinner served; Mediterranean cuisine
Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas
Winery
Superior Double Room, Sea View | Beach/ocean view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Gym

Explore the area

View in a map
Passeig de Colon, 265, Port de Pollenca, Pollenca, Mallorca, 7470
  • Pollensa Port
    ‪17 min walk‬
  • Playa del Port de Pollença
    ‪3 min drive‬
  • Formentor Beach
    ‪8 min drive‬

Room options

View all photos for Club Apartment, Terrace, Annex Building

Club Apartment, Terrace, Annex Building

Club Apartment, Terrace, Annex Building

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Mountain View

In-room safe, desk, blackout drapes, free WiFi

Standard Double Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio, Terrace, Annex Building

Studio, Terrace, Annex Building | Private kitchen

Studio, Terrace, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Puerto de Pollensa

On the beach.Stay at this Pollença hotel and you'll be within half a mile (1 km) of Playa d'Albercuix and 2 miles (3 km) of Pollensa Port. La Platjola and Playa del Port de Pollença are also within 2 miles (3 km).

What's nearby

  • Pollensa Port - 17 min walk - 1.5 km
  • Playa del Port de Pollença - 3 min drive - 1.8 km
  • Formentor Beach - 8 min drive - 6.3 km
  • Alcúdia Port - 16 min drive - 14.3 km
  • Alcúdia Beach - 16 min drive - 14.3 km

Getting around

  • Muro Station - 27 min drive
  • Palma de Mallorca Airport (PMI) - 68 min drive

Restaurants

  • ‪Gran Cafe 1919 - ‬15 min walk
  • ‪La Cervecería Puerto Pollensa - ‬16 min walk
  • ‪Holibikes - ‬9 min walk
  • ‪Idilico - ‬10 min walk
  • ‪Cappuccino - ‬12 min walk

About this property

Hotel Illa D'Or

4.5-star beachfront hotel near Pollensa Port
Hotel Illa D'Or offers its guests a full-service spa, an outdoor tennis court, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the luxury Hotel Illa D'Or. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Pollença hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 1929
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Illa D'Or offers 120 air-conditioned accommodations with safes and bathrobes. 26-inch LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13.50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 26-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, Diners Club, debit cards, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 475 out of 623 reviews
Rating 8 - Good. 124 out of 623 reviews
Rating 6 - Okay. 17 out of 623 reviews
Rating 4 - Poor. 4 out of 623 reviews
Rating 2 - Terrible. 3 out of 623 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 7 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel in a special location
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Amenities
Great hotel, staff very professional and helpful, great facilities if you’re cycling, also beautiful outdoor seating areas. Looking forward to going again!
Stayed 4 nights in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice Hotel, poor apartments.

Really nice hotel. We opted for the Apartments which were not in fitting with the start rating of the hotel. Basic, low quality accommodation which was not good value.
Stayed 7 nights in May 2025

10/10 Excellent

Neil, St Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly recommend. We had a small but well appointed sea view room with a private balcony perfect for sun bathing. All the staff were amazing, a truly special hotel
Stayed 5 nights in May 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking staff, wow. Breakfast, wow wow, Room, wow, wow, wow Fantastic holiday but we did get the best room in the hotel. Definitely a 3 wow holiday!
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service from checkin to checkout! Eduardo was extremely helpful, as was Santi, upon arrival. The restaurant meals were excellent and the staff was first class!
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

David, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about how much we LOVED this place… we had a fantastic stay… we got a room with a sea view balcony and it was fabulous! The spa pool, sauna, steam room are wonderful… I wished the water in the pool was warmer, but no biggy… the pool areas, 2 others, are set in great locations, the one across the street has wonderful plants, sun visits, gazebos available… we went at the end of October so we always had one available…the water was too cold, but again, no biggy, I know it would be super hot in high season! The breakfast at the hotel is fantastic!!! Huge buffet with all kinds of food to chose from… the dinners were really good too! The setting of this hotel is spectacular: you can have drinks, dinner while looking at the Mediterranean Sea… I can’t say enough… the staff was wonderful, we got quite attached to a few, very friendly! Numerous really funky, fun areas to lounge, read books, on the ground floor… just a fabulous place! The walking path is right by the dining outside and a great way to walk in to the busier areas with shopping, beaches. Easy parking on the street, not sure what high season would be like… VERY helpful staff at check in desk!!!!
Stayed 6 nights in Oct 2024

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Illa D’Or is a beautiful spot; perfect for relaxing or for touring in the area. We stayed in an apartment and it was lovely - lots of space. Both the beach and pool were nice options. The breakfast was fantastic. We did half board and the dinner was not as good as breakfast. I would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Priyesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly and helpful staff. I a wonderful stay with my wife and two young children.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An upmarket hotel specializing in good food and excellent service. It's set alone at the end of the promenade but within an easy distance of the centre.
Stayed 7 nights in Oct 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely for Bed & Breakfast

Room was very small and window had grill and was against fire escape, but was comfortable and nicely appointed. Breakfast was great, as were Bar Food on Terrace. However the Dinner option in dining room was awful with pre cooked options. The A la Carte in seafront was ok but much better and less expensive in local restaurants. Go Bed and Breakfast and it's a lovely hotel.
Stayed 6 nights in Oct 2024

10/10 Excellent

AMY L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful time honoured Hotel. Faultless service and the best views on the island. I’d say a 5 star hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicola

Travelled with family
Lovely hotel in beautiful position
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels we’ve stayed at in years.
Stayed 4 nights in Sep 2024

4/10 Poor

jonathan

Liked: Cleanliness
Disliked: Staff & service
We stayed at 5 hotels in our house search on the island of Mallorca 2024 Honestly, this was the worst one without doubt. Having spent €500 we had high hopes , but sadly it was not to be. In summary… Reception staff, average at best. Room, the worst room we stayed in the whole of Mallorca, it smelt , bathroom tired, zero view, it was clean however. Bar staff not happy, On check out they really were not bothered, pay the bill and leave. No nice touches as you arrive/leave eg bottle of fizz in the room , sentenced candle when you leave etc. all other Mallorca hotels did something. Very disappointed, felt like it was living on past reputation, happy to be contacted if the hotel is at all interested, which I doubt. Without doubt, average at best
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Beautiful location
Stayed 5 nights in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Aug 2024