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Schloss Hotel & Spa Pontresina

4.0 star property
4-star ski hotel near Lake St. Moritz

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Photo gallery for Schloss Hotel & Spa Pontresina

Front of property
Miscellaneous
Interior detail
Indoor pool, sun loungers
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Via Maistra 94, Pontresina, GR, 7504
  • Place, Alp Languard
    ‪1 min walk‬
  • Place, Bellavita Pool and Spa
    ‪9 min walk‬
  • Place, Val Roseg
    ‪11 min walk‬

Room options

View all photos for Standard Double Room

Minibar, desk, free cribs/infant beds, free WiFi

Standard Double Room

7.8 out of 10
Good
(9 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Minibar, desk, free cribs/infant beds, free WiFi

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Minibar, desk, free cribs/infant beds, free WiFi

Single Room

8.4 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Double Bed

Executive Room, Mountain View

  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms

Minibar, desk, free cribs/infant beds, free WiFi

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Pontresina

Winter getaway.Within a 5-minute walk of this Pontresina hotel, you'll find Alp Languard and Engadin Valley. Bellavita Pool and Spa and Val Roseg are also within half a mile (1 km).

What's nearby

  • Alp Languard - 1 min walk - 0.1 km
  • Bellavita Pool and Spa - 9 min walk - 0.8 km
  • Alpin Museum - 11 min walk - 0.9 km
  • Val Roseg - 11 min walk - 1.0 km
  • Muottas Muragl - 4 min drive - 2.8 km

Getting around

  • Pontresina Station - 13 min walk

Restaurants

  • ‪Caffè Spettacolo - ‬6 min drive
  • Panoramarestaurant Muottas Muragl
  • ‪Kulm Country Club Bar - ‬9 min drive
  • ‪The View - ‬6 min drive
  • ‪Nostra Pizzeria - ‬10 min walk

About this property

Schloss Hotel & Spa Pontresina

4-star ski hotel near Lake St. Moritz
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers a health club, a steam room, and ski passes. For a fee, parking is available.

This 4-star Pontresina hotel is smoke free.

  • 140 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Schloss Hotel & Spa Pontresina offers 140 accommodations with minibars and hair dryers. This Pontresina hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Schloss Spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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The price is CA $479
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 18 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of CHF 50; reservation required

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 18 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 18.00 per day
  • Pet fee: CHF 18 per pet, per night
  • Rollaway bed fee: CHF 70.0 per day
  • Hosted evening meal: CHF 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Schloss Wellness
Hotel Schloss Wellness Family
Schloss Hotel Wellness
Schloss Hotel Wellness & Family
Schloss Hotel Wellness & Family Pontresina
Schloss Wellness
Schloss Wellness Family
Schloss Wellness Family Pontresina
Schloss Wellness Hotel
Wellness Schloss
Schloss Hotel Wellness Family Pontresina
Schloss Hotel Wellness Family
Hotel Schloss Pontresina Family
Hotel Schloss Family
Schloss Pontresina Family
Hotel Schloss Pontresina Family Spa

Schloss Hotel & Spa Pontresina Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 149 out of 313 reviews
Rating 8 - Good. 97 out of 313 reviews
Rating 6 - Okay. 43 out of 313 reviews
Rating 4 - Poor. 16 out of 313 reviews
Rating 2 - Terrible. 8 out of 313 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hugh ww

Liked: Cleanliness, staff & service, room comfort

Off season bargain

The staff at the hotel were excellent, informative, pleasant throughout our stay. The amenities and location was excellent. The rooms were dated and in need of an update. The spa was great and the attendant was excellent and always pleasant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter, La Verne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain view was spectacular. Room was clean and very comfortable. Breakfast buffet was very good. Staff was excellent, especially Aurora at the front desk.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra, Bala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They hotel restaurants were closed during the dates when we visited. We did appreciate the passes to use for buses and lifts around town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Stayed 3 nights in Aug 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegance abound

Located just outside St Moritz in a nice town. We had dinner just down the street, a fabulous breakfast in the hotel and left for the Bernina train back to Italy. Would love to explore Switzerland more in the future. The hotel is classy and elegant with great views and just a quick bus to downtown St Moritz
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay!

It's been nearly six months since my wife and I stayed at the Schloss Hotel & Spa Pontresina and I still find myself thinking about this wonderful hotel and spa! The staff was so welcoming and friendly. Truly professional. I loved the old world charm of the hotel and dining areas. All of our meals were excellent and the service was outstanding! The concierge and front desk staff were so accomadating, friendly and professional. The concierge gave us excellent information on the hotel's amenities and the town of Pontresina. The maitre d' and dining room staff were also outstaanding! And of course. the snow coverd winter view from the hotel was incredibly beautiful!
Stayed 5 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only 80m from a bus stop which you can take to St Moritz. Room was clean and tidy. Reception staff extremely helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a quaint town surrounded by mountains. it's a 15 minute walk up a slight hill from the train station (if you don't have a car although i believe there is easy parking too). The room we stayed in was in the lower ground floor although still had beautiful views of the river and mountains. Rooms didn't have aircon but leaving the window open did not create any noise. The spa was fantastic and a welcome addition after a day of hiking. It was very spacious and plenty of room for people to relax in between steam room of ice buckets. The breakfast was plentiful and had sufficient vegan options too. Highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Colleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marco at the front desk was extraordinary … so helpful and gracious! Thank you Marco! Breakfast was great! Loved the pool and playroom for the kids… 5 stars!!
Stayed 2 nights in Jul 2025

6/10 Okay

Dane

Liked: Cleanliness, staff & service

Spa is amazing

It’s a little old and run down. We had a great stay though. The spa is amazing!
Stayed 1 night in Jun 2025

2/10 Terrible

Ravi

Stayed 1 night in Jul 2025

8/10 Good

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Cecilia

Stayed 1 night in Jun 2025

10/10 Excellent

Rodiana, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable and clean hotel. We enjoyed our family stay with 2 adjoining rooms facing the river. Breakfast was very nice and the hotel was close to everything for us. The convenience to the bus stop was super!
Stayed 2 nights in Jun 2025

10/10 Excellent

Yuleidy

Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A heritage building in a gorgeous location and close to the bus stop to and from St Moritz. Lovely staff and excellent breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Zlatko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

camille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand old hotel

We only had about 14 hours there and wish we could have stayed longer. This is a grand old hotel that has been well maintained. The breakfast buffet was very elaborate and had made to order omelets with many pastries.
Stayed 1 night in Mar 2025

10/10 Excellent

susann

Gentle man at guess check in was over the top with service and kindness very knowledgeable made me feel like great hotel at home- so wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 4 nights in Mar 2025

10/10 Excellent

hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

LARISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great location for use of public transport
Stayed 3 nights in Feb 2025

10/10 Excellent

Vesa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this property and truthfully cannot complain much about it. The area was beautiful and friendly. The rooms were very clean and the beds were very comfortable. My only downside was that not every employee treated me at the same level as some of the other guests. I believe this was due to my age. However, while checking in, the couple in front of me were given a lot of information regarding the spa, breakfast, ski shuttle, and more amenities. I was simply given the room key and had to ask multiple questions about the hotel and all it had to offer. Regardless, I enjoyed my stay and loved the hotel.
Stayed 2 nights in Feb 2025