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Hotel La Plazuela

4.0 star property
4-star Colonial hotel with free WiFi

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Photo gallery for Hotel La Plazuela

Exterior
Property grounds
Exterior
Hallway
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Laundry
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Calle 5 No. 8-13, Centro, Popayán, Cauca, 190003
  • Place, Popayán Cathedral
    ‪3 min walk‬
  • Place, Caldas Park
    ‪3 min walk‬
  • Place, University of Cauca
    ‪7 min walk‬
  • Airport, Popayan (PPN-Guillermo Leon Valencia)
    ‪17 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitación con cama King

Habitación con cama King

Habitación con cama King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds

About the area

Popayán

In Popayán .With a stay at this Popayán hotel, you'll be steps from Museo Guillermo Leon Valencia and Iglesia de San Francisco. Caldas Park and Torre del Reloj are also within half a mile (1 km).

What's nearby

  • Popayán Cathedral - 3 min walk - 0.3 km
  • Caldas Park - 3 min walk - 0.3 km
  • Humilladero Bridge - 5 min walk - 0.5 km
  • University of Cauca - 7 min walk - 0.6 km
  • Clínica La Estancia - 3 min drive - 2.2 km

Getting around

  • Popayan (PPN-Guillermo Leon Valencia) - 6 min drive

Restaurants

  • ‪Antojitos Mexicanos - ‬7 min walk
  • ‪Balcon De Los Santos - ‬2 min walk
  • ‪Restaurante Italiano - ‬2 min walk
  • ‪La Cosecha Parrillada - ‬2 min walk
  • ‪Oromo Café Ritual - ‬5 min walk

About this property

Hotel La Plazuela

4-star Colonial hotel with free WiFi
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Hotel La Plazuela also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this Colonial Popayán hotel.

  • 29 guestrooms or units
  • 2 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel La Plazuela offers 29 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and ceiling fans. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Popayán hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Heated floor
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel La Plazuela

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 60000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property Registration Number 4878

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel La Plazuela Popayan
La Plazuela Popayan
Hotel Plazuela Popayan
Hotel Plazuela
Plazuela Popayan
Hotel La Plazuela Hotel
Hotel La Plazuela Popayán
Hotel La Plazuela Hotel Popayán

Reviews

Hotel La Plazuela Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 67 out of 127 reviews
Rating 8 - Good. 50 out of 127 reviews
Rating 6 - Okay. 9 out of 127 reviews
Rating 4 - Poor. 0 out of 127 reviews
Rating 2 - Terrible. 1 out of 127 reviews

Reviews

8/10 Good

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy parties negate all the good..

The good part… the bed, linens, television was new, big, good signal. Central location on a busy corner. Internal sliders successfully block the street noise. Ceiling fan. The bad.. breakfast should be included. The worst. The pizzeria that opens into the courtyard is used for parties. This means loud, live , amplified music. So loud that you cannot watch the television and certainly cannot sleep. I stayed for more than a week. I will be returning to Popayan but I will never again stay at La Plazuela.These noisy parties are very inconsiderate to hotel guests and ruined my experience.
Stayed 8 nights in Jan 2025

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Bradley, Calgary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Charming and Aesthetically pleasing heritage structure, kind staff, great location, spacious rooms, modern bathrooms, but TERRIBLE HARD beds - took painkillers to sleep. They charge for the very small breakfast they offer - a set menu, and it’s not good. We would choose a different property next time. #1 most important hotel rule - a comfortable bed. Everything else is fluff…🙂
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes , I would happily stay here again !

Lovely old hotel with a perfect location in el centro . The thing that makes it so good is the staff , they are charming and helpful - usually with a smile ! Muchas gracias a todos !👌👍👍
Stayed 5 nights in Jan 2024

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Sound reverberates through this hotel and conversations, footsteps, and restaurant noise is amplified. Outside street noiae is loud, too. It's quiet through the night, though, as el centro shuts down relatively early here.
Stayed 2 nights in Oct 2023

8/10 Good

Felix

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, good breakfast and clean
Stayed 2 nights in Jul 2023

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but noisy at times

Great place. Unfortunately our room was facing a busy street so was very noisy. We were frequently awakened by car horns. Get a room on the quiet side.
Stayed 3 nights in May 2023

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023

10/10 Excellent

David, Chicago

Stayed 1 night in Nov 2022

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service. Pretty clean. The hotel is located just a block away from The Parque Caldas. Highly recommended!!!
Stayed 3 nights in Jun 2022

10/10 Excellent

Patrick

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our home in Popayan

After many, many visits to Plazuela I cannot say enough good things about it. The location, the history, and most importantly -- the people -- Plazuela is my home away from home in Popayan. I think you'll love it to.
Stayed 3 nights in Dec 2021

8/10 Good

Ahmed Alberto

Stayed 4 nights in Feb 2022

8/10 Good

Oscar, Bogota

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, one block away from the central Square. Breakfast cooking is mediocre, that part of the stay was just disappointing
Stayed 2 nights in Jun 2019

10/10 Excellent

Phil, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the main plaza, comfortable, beautiful, and staff is helpful and friendly. Safe parking lot one block away.
Stayed 1 night in Jul 2018

6/10 Okay

John, Raleigh

Liked: Cleanliness
It was an ok experience. I think it overprice
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great colonial hotel in historic center

Very atmospheric, clean and comfortable room with a safe. Wonderful staff and excellent location. Across the street from a beautiful church. I did not have any hot water in my room, however, so needed up change rooms.
Stayed 1 night in Mar 2018

10/10 Excellent

GAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Suzanne, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect city centre location but tranquil

Lovely ambience. Great location for the city centre sights. And the Menu del Dia we had for lunch one day was delicious (for Colombia) and great value. We enjoyed our stay.
Stayed 3 nights in Jan 2018

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to the White City

The location of the hotel is awesome...within short walking distance to the main square and historic area. They've done a beautiful job of renovating the hotel...the decor, inside square and dining area match the colonial elegance of the city. The room is clean and comfortable. Double beds are small, pillows are a bit hard and no toiletries in bathroom like shampoo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, lovely staff

From the outset, all staff were delightful and very accommodating. Food in the comedor was fine, smiling staff were helpful. Because of them we loved Popayan!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Juan, Colombia

Liked: Cleanliness

Good deal, friendly staff.

Good location. This is a small, charming place, good to stay for a night, nothing fancy, but friendly service. It's a good deal.

8/10 Good

Juan, Phoenix AZ

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice colonial hotel but terrible staff.

Hotel is centrally located to most historical attractions. It is nice and clean but the reception desk is very unprofessional. They didn't want to honor my expedia reservation. I had to print out the mail with the reservation in a different place. This was awkward as it was late and I was tired. The clerk lied about multiple policies. Be aware as this office scans your passports and hopefully they dont do anything with them. I would choose a cheaper hotel there are plenty on the area without this nuisances.