6/10 – Acceptable
Suzanne B.
28 déc. 2022
Points forts : Propreté
Disappointed with Donnini Apartments handling of issues
When booking this property I was looking for 2beds/2 full baths. This property was described as having showers in both bathrooms. Never would have rented with only one shower. Upon arriving and discovering this (late at night), first thing the next morning I emailed and texted and messaged through VRBO. I understand that it was the holidays and they did not have another unit to offer but Donnini was unwilling to make any adjustment to the payment for misleading me in such a significant way. They did promptly deliver hairdryers that description said were included but not there at arrival. There was some other minor maintenance noted and they took care of some of it. The oven/hob did not work but I didn't not find this out until trying to use it on our last day. a door knob and one handle of kitchen sink easily came off but did not prevent usage. Beds were comfortable but living/dining area furniture not in good condition. Chair in living room very wobbly and bench for table super wobbly. I've stayed with Donnini before a few years ago and had a much better stay. This was very disappointing and the unit could use some maintenance. The one shower we had had very poor pressure and mildew along bottom edge.
Suzanne B.
Séjour de 5 nuits en décembre 2022