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"The people were good. Casandra our the receptionist was amazing to us, my wife had a great experience with Zenza hotel 🏨 all about Cassandra " More

By a verified traveller on Fri 24 Jun 2022

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Hotel Description

4-star hotel near Turtle Cove

Turtle Cove stay

Within a 10-minute walk of this Turtle Cove hotel, you'll find Turtle Cove and Pelican Beach. Also, Providenciales Beaches is within half a mile (1 km) and Grace Bay Beach is within 3 miles (5 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 3 restaurants, 2 bars/lounges, and outdoor pool are some of the featured amenities. Business travelers can take advantage of the free WiFi in public areas. Enjoy free perks like free self parking and a beach shuttle.

King Deluxe Ground Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $765* Per night/room 2 Apr. - 3 Apr.

Double Deluxe Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Double Deluxe Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Double Deluxe Marina View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Penthouse Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Condo, 2 Bedrooms, Kitchen, Marina View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Zenza Boutique Hotel ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Zenza Boutique Hotel

Everyone (1) Couples (1) Family (1)
2 out of 5
The lock to our door was not secure. We canceled our reservations and moved to another propert on the island. Some other guests did the same during the first day we were there.

Posted by on 11 Nov. 2023

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Comment from Hotel Management

12 Nov. 2023 by Stacy Williams

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are sincerely sorry that our hotel did not match your expectations. We also apologize as we were not able to reserve the room you wanted due to your credit card declining. After several attempts to contact you we had to cancel your reservation without deposit. While the lock to your new room was defective (there was a loose screw on the top lock) we took immediate action and fixed the issue.We hope you will consider us again in the future.

5 out of 5
The people were good. Casandra our the receptionist was amazing to us, my wife had a great experience with Zenza hotel 🏨 all about Cassandra

Posted by on 24 Jun. 2022

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Comment from Hotel Management

27 Nov. 2022 by Stacy Williams

We are thrilled to hear you enjoyed your stay with us. Thank you for taking the time to share you feedback. We hope to welcome you again soon!

1 out of 5
While the hotel is beautiful, it's in need of repairs. First room they put us in smelled horribly of smoke. Second room still smelled like smoke. Back door wouldn't lock, front door wouldn't lock, safe didn't work.

Posted by , from Clemmons on 20 Apr. 2022

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Comment from Hotel Management

4 May 2022 by Stacy Williams

Thank you for taking the time to share your experience at our hotel. We value your feedback as we strive to improve with each and every stay. We are sincerely sorry for the smoke smell. We have been working diligently to remove the odor in that one room and since your stay the issue has been resolved. We hope you will give Zenza Hotel another chance in the future.

Property Features

Zenza Boutique Hotel offers its guests an outdoor pool and complimentary bicycles. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The business-friendly Zenza Boutique Hotel also features a terrace, coffee/tea in a common area, and concierge services. Free self parking is available. This 4-star Providenciales hotel is smoke free.

  • 26 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Towels for the beach
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Zenza Boutique Hotel offers 26 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 70-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; long-distance and international calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

  • Private balcony or patio
  • Pillowtop beds
  • Smart television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Zenza Boutique Hotel has 3 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 5 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Zenza Hotel
  • Zenza Boutique Hotel Hotel
  • Zenza Boutique Hotel Providenciales
  • Zenza Boutique Hotel Hotel Providenciales
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.